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The ishipdocs Connection: London to Miami

Companies used to have to allow for weeks when shipping large quantities of documents internationally. It can still be a daunting task and a challenge to business calendaring, but ARC’s ishipdocs technology can make it all seem easy to the client.

Working a typical Friday, Jose Sardiña, Director of Sales for ARC’s southern region received an urgent phone call from John Snell, Managing Director, at ARC-UK Technologies Limited. Memery Crystal, an international law firm based in London, was working on a case involving attorneys in both London and Miami. They needed 300 case binders in Miami for a Monday review. Immediately, Snell mobilized his team in the UK office and scanned all 400 of the documents, working through the night to finish the work for the attorneys in the UK.

Back in Miami, Sardiña turned over the project to Buddy Lyles, ARC Vice President of Operations in Florida. Lyles brought in Lisandro Cian, his Miami Production Center Manager, to work with the UK team to meet the Monday morning deadline. While going through inventory, Cian realized that there were not enough binders in stock, called ARC in Orlando, and arranged for the binders to be driven down to Miami. With timing as it was, Sardiña offered to assist the team and drove half way to meet the Orlando driver and collect the binders for the client.

“I had to put our team in action fast,” said Lyles, “We used ishipdocs to receive the scans on Friday and had them printed in Miami.” ishipdocs, a cloud application that facilitates distribution of large files right from your email, allowed London to deliver the scans without delay so the team in Miami could start preparing the documents immediately. “We printed through the night on Friday,” said Cian. His team made it all happen and had the binders ready for delivery in time for the Monday morning meeting.

No rest for the weary, after delivering the binders early Monday morning, Cian was told the job was not complete. “There were 100 attorneys in the meeting and they would all be writing notes in their binders. The notes had to be preserved, so Cian arranged to pick up the binders and ship them back to the UK. “Of course it’s greener and lot less costly using ishipdocs,” said Cian, “but in some cases traditional shipping is the only choice. I estimate that we saved the client money and at least two working days using ishipdocs.”

“We completed the entire job in four days. It’s a great testament to ARC’s global footprint, and speaks to the communication between our offices and the energy of our team,” said Sardiña.

ARC’s service is especially important to clients requiring sensitivity around confidential documents. “ARC provides a secure service. The documents never left our possession,” Lyles emphasized, “We guarantee the documents are safe.”

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