ARC Global Solutions

The ultimate in document solutions for our customers

AEC Customers — You’re In Good Hands

Global Solutions is ARC’s special business unit that provides strategic document management to regional, national, and international Architecture, Engineering and Construction (AEC) companies. Having partnered with AEC companies for decades, no one understands the challenges of managing documents in the AEC environment better than ARC.

With the AEC industry in mind, our Global Solutions team designs and implements document systems that:

  • Reduce print-related costs
  • Improve productivity across all departments, functions, and physical locations
  • Outsource document management to ARC, freeing customers to focus on their business objectives
  • Create a single ARC relationship manager, ensuring seamless control and consistent levels of service

The Benefits of Global Solutions

  • Premier Accounts: Offer customers a single contract that connects local expertise with the capacity of hundreds of locations around the world, delivered through a standardized technology infrastructure and a single, consistent level of service.
  • Centralized administrative control: Consolidates job and cost tracking using centralized tools, so our clients can eliminate the need to perform asset accounting, upkeep, equipment service, cost recovery, and more.
  • Standardized solutions: Documents are managed and tracked consistently, with the same technology tools, management conventions, pricing, and service levels anywhere in the world.
  • Scalable infrastructure: After a comprehensive equipment and service-needs assessment, ARC leverages its unique understanding of administrative issues to streamline on-demand document production. Whether it’s one machine or hundreds, clients pay only for what they use, and upgrade or downgrade without penalty.
  • On-site services: The right equipment in the right place staffed with the right people makes on-site services work. We place our equipment and staff in thousands of our clients’ offices, making on-demand fulfillment a reality, from the smallest studio to the biggest corporate headquarters.
  • Off-site workload balancing and redundant capacity: Service can be balanced over a network of hundreds of full-service business-to-business production centers with the most time-sensitive work produced closest to its destination.
  • Simplified document distribution systems: With hundreds of connected service centers and thousands of on-site service locations, we can deliver work closest to where it’s needed without the costs and environmental impact associated with traditional shipping.
  • Best-in-class technology: As the largest customer of most major equipment manufacturers, ARC leverages its purchasing power to deliver technological currency without capital costs to the customer and at the right price point.
  • An extensive portfolio of technology solutions: We create software and web applications at our technology development centers in Silicon Valley and India, creating document management solutions used by clients all over the world. Our technology consultants design customized and scalable solutions for clients that help them to manage their print-related costs, consolidate billing, and unify their technology and equipment platforms.

Types of Services Provided by Global Solutions

  • Managed Print Services (MPS)
  • Archive & Information Management (AIM)
  • Digital document shipping
  • Equipment optimization
  • Document conversion
  • Imaging and scanning of all types
  • Black & white and color printing
  • Large- and small-format printing
  • On-site/off-site load balancing
  • Eco-friendly solutions and recycling

Find out how Global Solutions can deliver value for your company. Contact us for a consultation.