15091 Wicks Blvd, San Leandro, CA 94577
Phone: (800) 360-2679
Manager: Dino Rodrigo
Email: norcal.helpdesk@e-arc.com
Hours: Monday - Friday: 8:00 AM - 5:00 PM
This is an ARC corporate site: Printing and scanning services are not available at this location, please visit our other digital print centers for service.
Discover our printing solutions such as wall graphics, event displays, tradeshow booths, banners, signs, retail graphics, marketing materials, car wraps and more…
I wanted to thank David for being so quick to respond, and reliable on his arrival time and getting the plotter up in running so smoothly. Great customer service and friendly service is hard to come by these days so hats off to David for restoring our faith.
I had a wonderful experience working with ARC's team on the machine exchange. Especially Lola Lim, whom we coordinated with , she is super professional and friendly. She confirmed every details prior to the installation and diligently followed up.
I just wanted to thank Freddie for sending Saul to us to help us with this issue. It turned out to be a highly frustrating and complicated issue that involved multiple teams within ARC and Xantrion and his assistance on site working with Xantrion today has made the difference. We appear to be functional at this point but will monitor things in the coming days. Thanks to Saul we can now utilize our scanning and our printer. We are very grateful to be up and running again.
Antonio and his team have been giving us excellent support for quite some time now. What I appreciate is the follow-ups and status updates. That allows me to let my users know what’s going on and saves me the time to check-in on an ETA. Additionally, conversations are always professional and friendly…I am a Happy Customer!
ARC is simply the very best, prompt respond, friendly and professional.
Stephen stopped by on 1/29/24 and was able to deal with the printhead issue on our HP Z9 printer in a timely fashion. He is very knowledgeable and professional. Printer is working and our office is happy. 5 of 5 stars to him.
From start to finish, our experience with ARC was top notch. Our OCE printer was repaired in less than 24hrs after our request for maintenance was placed. Glen, the technician, was prompt and professional. A job well done!
Excellent service from Freddie Ribleza. He fixed the Abacus issue less than 30 minutes. He is very knowledge and helpful. Thank you Freddie.
Freddie did a great job fixing our issue in a timely manner!
Hands down the best service I have ever received when I called in with a question about my job site printer.
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