Follow Us | Contact Us

Project Management Tools Must Cover the Life of the Building

10 Minutes with IT Consultant Carol Hagen

As a woman who’s been in the male-dominated IT field for decades, Phoenix, AZ-based tech consultant Carol Hagen is a rarity. She began in the field when few women were employed in IT and has since become a consultant and tech trainer specializing in architecture, engineering and construction (AEC) technology.

We spoke with Hagen about the need for adaptability in AEC cloud tools, about the growing use of BIM even among small companies, and on trends in project management technology. She also spoke about the need for a cloud-based tool that provides a full lifecycle solution in managing facilities documents from concept to design-build, and into the continuing management of facilities.

ARC: What’s new or trending in project management technology?

Hagen: The top thing that has been trending the last few years is the effort to make project management technology more mobile. Most products now have a Dashboard that sends alerts that are proactive. Those companies using older systems are trying integrations, too.
ARC: How important is adaptability for AEC cloud solutions?

Hagen: If you only have one big release [of a new version of your tool] per year, and someone else is pushing out four releases a year, it makes them look more responsive. You have to adapt or you’ll lose the customer and that cash flow. Cloud users have an advantage, being able to do releases with higher frequency. IT guys aren’t involved in such an update; the vendor sends it and it’s there [in the client’s computer] the next morning.

ARC: Do you see a continuing proliferation of new project management tools in the next year? And if so, how long can these innovations continue to come to market?

Hagen: Until the general contractor, or the person who works for the GC, or the industry stops looking at it all as just project management, the proliferation of options will continue. Companies providing project management technology should tackle the problem from the owner’s perspective and make the technology generic enough so it’s usable in the oil and gas industry, and for everyone. Until then, there’ll be this proliferation—the innovations will continue to be spurred by sectors of AECO (architecture, engineering, construction and owners).

ARC: Intelligent Building technology is becoming more and more common in residential buildings, especially luxury homes. How does this technology inform AEC, and what should vendors and contractors learn from this?

Hagen: We know that 10,000-square-foot homes are all smart homes now, in part because of energy efficiency, and partly because of conveniences provided by these systems. That’s what owners are thinking about, but they’re not necessarily thinking about how the facilities manager will handle all of these building systems. In [Chase Field, a professional baseball field], the facility has had a continuing problem because it wasn’t waterproofed, and yet the power-washing that’s done on the building 200 times a year has created an issue that’s now being fixed in sections. The facilities manager can’t fix the problem, and now it’s a contractor’s gold mine.

ARC: Has there been a faster acceptance of BIM even among small companies in recent years?

Hagen: Yes. Companies that have BIM capability are finding when they’re competing against a firm that doesn’t have BIM, they’re at an advantage. If you’re chasing work in the hospital space and don’t have BIM, you’re out of luck. For complex electrical work and other stuff, BIM is great for clash protection, scheduling, costs, safety, and eventually will benefit the facility manager, if the model is kept up to date.

Talk to a project management expert and learn more about the latest construction tech.

  • Article #1


    Centre Leasehold’s Streamlines Project Workflows with Construction App

  • Article #2


    Protected: Real Estate Goes Virtual: TPMC Realty Uses VR to Sell Property

  • Article #1


    Riot Creative Imaging Opens Doors for Marketing Startup

  • Article #2


    How Printing Evolved from Equipment to a Service

  • Article #3


    4 Ways to Avoid Construction Halts with Construction Tech

  • Article #4


    5 Features of True Managed Print Services

  • Article #1


    Customer Success Video: City of Wilsonville, Facilities Information Management

  • Article #2


    Wilsonville’s Public Works Department Makes Managing Facilities Information Easy

  • Article #3


    How Mobile & Cloud Apps Are Transforming Facilities Management

  • Article #4


    Tips for Reducing Facilities Maintenance Costs and Risk

  • Article #1


    The Legacy of Bassetti Architects’ Founder Lives on with Digital Documents

  • Article #2


    Washington State School District Delighted to Go Digital with Documents

  • Article #3


    Environmental Consulting Firm Consults with ARC and Improves Printing Environment

  • Article #4


    What Project and Facilities Managers Have to Say About the SKYSITE Cloud

  • Article #1


    Introducing the New SKYSITE Cloud!

  • Article #2


    SKYSITE InfoLink: The New Way to Manage Your Facilities Information: Product Overview

  • Article #3


    InfoLink Success Story: City of Palo Alto

  • Article #4


    Answers to Your Frequently Asked Questions

  • Article #1


    A Computer Engineering Achievement for the Construction Industry

  • Article #2


    Construction Documents Are a Problem

  • Article #3


    The Tech that Powers the #1 Construction Productivity App

  • Article #4


    5 Highlights from a Talk with ARC’s CTO

  • Article #1


    Connecting Documents for Amec Foster Wheeler

  • Article #2


    Architectural Firm Finds ARC’s Managed Print Services Fits Perfectly with Their Plans

  • Article #3


    Engineering Firm’s Long-Term Partnership with ARC Is Not Short on Service

  • Article #4


    SubZero Constructors’ Staff Is Boosted by the New Technology

  • Article #1


    As Built Documents Crucial to Facilities Operations

  • Article #2


    What Is True Managed Print Services?

  • Article #3


    BuiltWorlds View: 10 Minutes with Rob McManamy

  • Article #4


    Big Data in the Construction Industry

  • Article #1


    AIM Customer Story: Frazee Construction

  • Article #2


    Why You Should Use an Interactive Whiteboard for Meetings

  • Article #3


    What Is the Cloud and What Does It Mean for Construction?

  • Article #4


    Why Your Signage Needs A Personality

  • Article #1


    ARC Is Now in Dubai!

  • Article #2


    Six Trends in Document Management for Construction Pros to Watch

  • Article #3


    Document Storage Is a Business Strategy

  • Article #4


    Surprising Info: JBKnowledge Report Shows Many Have Yet to Adopt BIM and Other Tech

  • Article #1


    How To Drastically Improve Construction Projects

  • Article #2


    8 Tip For Choosing a Construction Cloud

  • Article #3


    Meet the New E-ARC.COM!

  • Article #4


    10 Minutes with Juan Rodriguez, P.E.

  • Article #5


    Newsletter Archive

  • Article #1


    1 Solution For 6 Construction Challenges

  • Article #2


    Why Drawings Are a Problem

  • Article #3


    Announcing SKYSITE 2015 Fall Release

  • Article #4


    The Importance of Document Control For Facilities Management

  • Article #5


    How Document Control Saves Lives

  • Article #6


    Why Hyperlinking Is So Hot In Construction This Year

X