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What Is True Managed Print Services?

Although Managed Print Services (MPS) is a well known solution, we find that true MPS is often misunderstood. What many businesses ends up paying for is not so much Managed Print Services, but Managed Print Hardware.

Managed Print Services vs. Managed Print Hardware

True MPS comes down to a few specific elements, but starts with the services. Managed Print Hardware focuses almost exclusively on printers and toner. MPS should provide you with much more than the basics.

When we emphasize services we’re talking a full blown solution that includes the expected printer and toner management, but also offers effective control over all relevant touch points:

  • The Lease
  • The Service
  • The Software
  • Machine Hardware
  • Installation and Deinstallation

Our approach to MPS at ARC results in a consolidation of print costs that are typically hidden by manufacturers who provide MPS. We believe costs should always be upfront.  This approach is one of the critical differentiators between MPS providers and manufacturers.

Managed Print Service Providers vs. Manufacturers

While there are many MPS vendors on the market, most are manufacturers. This is problematic for businesses as immediately a conflict of interest is established. After all, a manufacturer’s primary business is equipment, not services.

At ARC, we’re proud to offer an MPS solution that is vendor and printer agnostic. We don’t play brand favorites. We’re simply interested in equipping you with the best hardware to help you handle all print types from desktop printers to wide format.

A Single Solution, A Single Managed Cost

The way we do MPS really amounts to one huge benefit: it lets you scale to your print needs under a single contract and negotiated price. ARC MPS manages all of the various touch points for all three segments (desktop printers, multifunction devices, wide format devices) across all manufacturers.

In other words, ARC MPS is true MPS.

 

Want to ensure you’re using MPS? Consult with an expert today about true MPS.

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