Why Preventing the Facilities ‘Brain Drain’ Is Critical

David Trask| May 22, 2017

Job Shifts and Retirement: 5 Ways to Stop the Loss of Building Information

Whether it’s a potential flood, fire, earthquake, or even the chance of an active shooter on campus, facilities management is a critical part of disaster response. There’s also the pressure to deliver timely, cost-effective maintenance and repairs. Then add the risk of losing your most experienced, in-the-know employees in the next retirement wave or job change.

With all this, facility managers need quick access to critical facilities information.

Unfortunately, important facilities documentation is often damaged, lost, or can’t be found—or it’s just too difficult to find and understand when it’s urgently needed. The truth is architectural blueprints and specs, operations manuals, warranties, and other important documentation need constant updates, and the latest versions must be available anytime, anywhere—whether it’s at the office or on-site.

Yet, as-builts and other important docs are often lost in storage or kept in the “dungeon” —or loaned to service providers and contractors who can even lose this information. Too often facilities details live in the minds of senior staff and transferring 30+ years of their knowledge to a new employee in just a few months is impossible.

Sound all-too familiar?

In the paper, “Stop the Brain Drain: Challenges Facing Today’s Facilities Managers“, it discusses how to mitigate the deep costs and risks associated with inevitable retirement waves and job shifts.

In particular, the paper highlights:

  • Collaboration and training approaches that bridge the knowledge gaps between your most seasoned staff and new emerging pros
  • Strategies for the consolidation, organization, and access to critical facilities information
  • Use of intelligent facility dashboards — for emergency response, off-hours problems, and active shooter situations

Bottom line: Whether a facility manager, a property manager or building owner of a hospital, keeping information up-to-date and accessible is critical. Technology plays a large role, but overall collaboration and forward-thinking strategies will save money, increase efficiency and supercharge productivity.

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