Why Preventing the Facilities ‘Brain Drain’ Is Critical

David Trask| May 22, 2017

Job Shifts and Retirement: A 5-Step Succession Planning Guide

Whether it’s a pipe burst, fire or an active shooter, building and facilities management is a critical part of emergency response. Teams also face daily pressure to deliver timely, cost-effective maintenance and repairs. With 40% of senior facility managers retiring within the next eight years, losing your most experienced employees is a tremendous risk.

With all this, facility managers need quick access to critical building and campus information.

Unfortunately, important facilities documentation is often damaged, lost, or can’t be found—or it’s just too difficult to find and understand when it’s urgently needed. The truth is architectural blueprints and specs, operations manuals, warranties, and other important documentation need constant updates, and the latest versions must be available anytime, anywhere—whether it’s at the office or on-site.

Yet, as-builts and other important docs are often lost in storage or kept in the “dungeon” —or loaned to service providers and contractors who can even lose this information. Too often facilities details live in the minds of senior staff and transferring 30+ years of their knowledge to a new employee in just a few months is impossible.

Sound all-too familiar?

In the paper, “Brain Drain Wake-up Call: Avoiding Risks of Retiring Facility Workers“, it discusses how to mitigate the deep costs and risks associated with inevitable retirement waves and job shifts.

Download the guide to learn 5 steps to succession planning:

  • Taking a proactive approach to knowledge management
  • Choosing mobile software that is easy to use
  • Securing buy-in from multiple stakeholders
  • Creating a plan to leverage an information tool
  • Becoming a champion for knowledge management

Bottom line: Whether a facility manager, a property manager or building owner of a hospital, keeping information up-to-date and accessible is critical. Technology plays a large role, but overall collaboration and forward-thinking strategies will save money, increase efficiency and supercharge productivity.

About the author

David Trask National Director - Facilities Solutions, ARC

David Trask has presented at IFMA World Workplace, IFMA Facilities Fusion, ASHE, AIIM, Facilities Expo, Construct Canada and numerous other events across the U.S. and Canada with a focus on helping organizations better manage their facility information. Trask shares Facility best practices in Healthcare, Municipalities, K-12 School Districts, Universities, Federal Agencies, Retail and Private Owner Groups while providing key takeaways that can be put into practice in your business.

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