Anchorage

Rating: 5.0 - 65 reviews

ARC
2739 C Street
Anchorage, AK 99503
United States

Phone: (907) 720-5800
Fax: (866) 530-2158
Email: anchorage.cs@e-arc.com

Hours

Monday - Friday 8:00 AM – 5:00 PM

Manager

Wayne Cox

Ratings & Reviews

5.0 /5

Based on 65 Reviews

Your Rating

Customer reviews

5 /5
Sasha Prewitt 2017-05-30

I love Wayne and his crew at ARC. I've given them a couple somewhat last minute projects, and they've always been able to accommodate my requests. They are very helpful when I've had problems uploading documents to the ARC website. Super friendly staff!

5 /5
Bri Keifer 2017-05-22

Amazing customer service! They are great to work with and always provide quality products. Wayne and Eric are both very technically savvy and know what will serve your project the best. Thank you!

5 /5
Michelle Erickson 2017-05-19

Wayne and Eric have always provided our company with excellent customer service and go out of their way to assist with complex printing jobs. Wayne is very knowledgeable when it comes to running printing equipment. The Xerox tech said our WorkCentre does not print pre-cut tabs, Wayne personally came to our office and showed me that our equipment does print tabs, saving me time and money. Best customer service, ever!

Team ARC

Great to hear, Michelle! We're happy to help.

5 /5
Curt Johnson 2017-05-18

The service is top notch, when working in Alaska I would not think of going anywhere else for my printing needs, thanks so much

5 /5
Dave Gassel 2017-05-18

Excellent service. Email your plans, pick them up. Couldn't be easier.

Team ARC

We couldn't be happier to hear our process makes things easy for our customers. Thank you!

5 /5
Brad Nygaard 2017-05-17

Exceeded our expectations in how quickly Wayne and Co were able to get 5 60-page construction drawings to us from the time I hit upload. It was also an exceptional help that he took the step to verify the files uploaded were actually what I wanted. Turns out, one of them was wrong! Thank you Wayne.

Team ARC

Great to hear! Thanks for the positive feedback, Brad.

5 /5
Megan W 2017-05-16

Wayne and Eric run a very professional printing company. They provide excellent customer service and the quality of their work is amazing. They are very detailed and review my order every time prior to printing. Their efficiency goes along with their affordability that no one else can beat!

Team ARC

Great to hear, Megan! We appreciate the five stars.

5 /5
LillianL 2017-05-11

Wayne, Eric, and their team provide amazing customer service! They always provide great products, clarify my orders, and deliver my order in a timely manner. Awesome team to work with!

Team ARC

Thanks Lillian! It's great to work with you too.

5 /5
Floyd Damron/CH2M 2017-05-11

My recent print job was executed perfectly and was completed ahead of schedule. Great work.

Team ARC

The team in Anchorage is thrilled that you're completely satisfied with their work. Thanks for your review.

5 /5
HeatherJ 2017-05-08

Absolutely stellar product, thanks to Eric. He was fast, and corrected several of my own errors. He took the stress out of the last minute preparation.

Team ARC

We're glad Eric could help. Thank you for your review!

5 /5
Keivn G 2017-05-05

Wayne and Eric did a great job for us knocking out our drawings in record time so we get the information to our guys. Thanks Kevin

Team ARC

You're most welcome Kevin! We appreciate the feedback.

5 /5
B. Morris 2017-05-04

Thank you for always filling our sometimes short notice requests. You have saved us numerous times!!!

Team ARC

Glad to be of service! Thanks much for the review.

5 /5
Sarah H 2017-05-04

They were so helpful and willing to work with me. I would definitely recommend them to anyone!

Team ARC

Thanks for the recommendation!

5 /5
Malinda Kelley 2017-05-03

I called customer service in a pinch for a quick print and delivery - their speedy response, professionalism, and attention to detail were exactly what we needed. Can't thank or recommend their team enough.

Team ARC

You're welcome! So glad we could help.

5 /5
Eric Froelich 2017-04-26

The level of communication and the costumer service from these guys is phenomenal. I've spoken highly of them for the past few years and look forward to sharing many projects down the road.

Team ARC

Thanks so much, Eric! We look forward to working with you on future projects, as well.

5 /5
Priscilla Evans 2017-04-26

Wayne and Erick provide outstanding customer service. I really like the added feature of being able to order plans and drawings directly from the AGC Online Plans site and have them routed to ARC for printing. I would definitely recommend your services.

Team ARC

Thanks for the recommendation, Priscilla! We appreciate your business.

5 /5
Kelsey Gray 2017-04-26

The helpful staff at ARC has always made me feel like the most important customer. Regardless of the size of my job. They were always incredibly helpful on time. Thank you!

Team ARC

That's exactly how we want our customers to feel, Kelsey! Thanks much for the five stars.

5 /5
alaskan appliance repair 2017-04-26

We have been doing business with Erick and Wayne for three years now and they have help us so much on everything we need for our business we will recommend them to anybody who needs their services these guys are just top of the line thank you Erick and Wayne for everything you guys do for our company

Team ARC

Thanks so much for the positive feedback. We appreciate your business.

5 /5
Matt Wilcox 2017-04-26

Wayne and Eric are my go to guys when I need a project done in a fast, timely professional manner. They have never let me down and deliver the results I need 100% of time. Their attention to detail is top notch and the customer service is phenomenal. I would recommend this team to anyone.

Team ARC

Thanks much for the recommendation, Matt! We appreciate your continued business.

5 /5
Karen L 2017-04-25

Years of working with ARC of Anchorage, and a very happy customer. Can depend on Wayne and Eric to get our work done on time and with exceptional quality, to call if they have questions, and to point out things we sometimes miss. Recently they noticed we had some information inadvertently included in a print job that might have been extremely serious for us if these guys had not been on top of things. We never take them for granted, they are dependable, cost-effective, and go the extra mile. Very appreciated.

Team ARC

We love going the extra mile for our customers, Karen. We appreciate your continued support and the positive feedback!

5 /5
GT Miller 2017-04-25

I would just like to send a huge thank you to the guys down at ARC Anchorage, AK. They are the best to work with. I have had multiple dealing with Wayne and Eric, both always give me immediate support for my outsourcing needs. I always call them first. I look forward to dealing with them in the future.

Team ARC

You're so right...Wayne and Eric are phenomenal! Thanks much for your positive review.

5 /5
S. Hudson 2017-04-24

I really appreciate the quick turnaround and customer service from ARC Anchorage! Thank you for always accommodating our last minute requests!

Team ARC

Thanks much for the 5-star review! We appreciate it and your business.

5 /5
Joyce - Burkhart Croft Architects 2017-04-21

ARC consistently provides crisp, clean, on-time prints for our firm. Wayne and Eric are always very helpful, providing quality checks and offering recommendations for cover sheets and binding options. Thanks for all the care and attention you give to each of our projects!

Team ARC

We agree--the Anchorage team is fantastic! Thanks for your business and the positive feedback.

5 /5
Randy Peck - Burkhart Croft Architects 2017-04-21

We have been using ARC for several years now, and they always come through. Their service is friendly, and when I make special printing requests, they work with me to develop a finished product that is top notch. Thanks to Eric and Wayne for investing in my projects and delivering graphics that I am pleased to share with my clients.

Team ARC

Thanks for sticking with us all these years, Randy! We appreciate your business and the positive review!

5 /5
Annette's Trucking, Inc. 2017-04-20

ARC has always done a great job for us. Very prompt and professional.

Team ARC

We're proud of the prompt & professional service we offer our customers. Thanks for noticing and for the positive review!

5 /5
Rick Rowland 2017-04-20

Greetings, The excellent customer service and professionalism that we have received from Eric and Wayne Cox at ARC Printing, as well as a superior product, that is delivered expediently, are a couple of the reasons why we continue to utilize their services. I often recommend their printing shop to other businesses that are looking for a great printing service. I also appreciate that Eric's and Wayne's' focus is on making sure that their customers are satisfied with the documents that they have produced. Thank you, Sincerely, Rick Rowland Superintendent Alutiiq Diversified Services

Team ARC

Wow, thanks Rick! We really appreciate the recommendations and your continued business.

5 /5
Nadia Makarova 2017-04-20

Amazing attitude towards customers. Please do not change :-)

Team ARC

Thanks Nadia. Your comment make us special. We will continue to well for our customers.

5 /5
Debbie Green 2017-04-19

Great staff, pleasant interactions and exceptional service. Going over and beyond even with the occasional last minute printing request.

Team ARC

Thank you Debbie. We will work hard to maintain your trust .

5 /5
Rachel Fogarty 2017-04-19

Our company utilizes ARC for printing of books and I must say the quality, delivery time, and customer service is great. Recommended to anyone needing reprographic services

Team ARC

Thank you Rachel. We appreciate your comments. We will continue to provide you with good services.

5 /5
Amy N 2017-04-19

They always come through for me, regardless of my request! So glad to have them in our corner!!

Team ARC

Thank you Amy. We love our customers. You make our jobs so rewarding.

5 /5
Lynn Steeves 2017-04-19

Always willing to meet my tight deadlines. Super friendly staff.

Team ARC

Super friendly is what the Anchorage ARC team is all about. Thanks for noticing Lynn!

5 /5
Dan 2017-04-19

Wayne and Eric are the only ones I will call for my final printing needs. They have treated every project with the same level and care I have put into designing to make sure my clients get only the best presentation quality documents.

Team ARC

Thanks Dan for putting your trust in Wayne, Eric & ARC. We appreciate your business and the positive feedback!

5 /5
Jaci M. 2017-04-18

Great customer service! Consistent high quality products delivered on time!

Team ARC

Thank you so much for your comment. We will continue to strive to be the best !!

5 /5
Dave Dreher 2017-04-18

Wayne and Eric are just great to work with. They go above and beyond to ensure client satisfaction. They are our only printer.

Team ARC

We know that you have many choices for a printer and we are happy to be yours. !! Thank you for the note.

5 /5
Amy Savinon 2017-04-18

I have used ARC for years and the Costa Mesa and Anchorage office has always been reliable with great quality. Wayne did an amazing job rushing an order for a proposal for us. Thank you ARC!

Team ARC

Our Anchorage Team is awesome! Thank you for taking the time to give a review.

5 /5
Greg 2017-04-13

Wayne and Eric always come through in the short run for us. We always give them lots of work with little notice and they never disappoint.

Team ARC

Glad to hear it! Thanks for the review!

5 /5
Nathan Griffin 2017-04-13

I am the document control specialist at the CH2M Anchorage Fabrication Facility. I appreciate the work done by Eric and Wayne Cox. They are very helpful and their work is done well. Thanks.

Team ARC

Thanks Nathan. We're proud of the work our Anchorage branch does and we appreciate your feedback.

5 /5
Malorie Dement 2017-04-13

Wayne and Eric have always went above and beyond for us at Vannoy Electric. They get the job done on time, every time without jeopardizing the quality. I use ARC for all of our large printing needs. Thanks guys!

Team ARC

Thanks for the rave review Malorie! Our Anchorage staff is known for going above and beyond. We appreciate you noticing and letting us know!

5 /5
Trent Mullins 2017-04-13

Five Stars (Betsy Ross Style);The Deliver via Short notice, long notice, Saturdays, have great attitudes, responsible, follow-up service, hands on, courteous, PROfessional. I know this, everyone at our office are switching over to ARC.

Team ARC

Thanks for the kind words, Trent! We appreciate you getting everyone in your office on board and working with ARC too!

5 /5
MJ Electric 2017-04-13

ARC did a great job with our project needs. Wayne and Eric were easy to work with and always tried to go above and beyond. Thanks for your help, J.W

Team ARC

We love going above and beyond for our customers! Thanks for the positive review!

5 /5
Patty, E3 Alaska 2017-04-13

Wayne and his team are a great team. They saved us more then once on projects. Jobs completed quickly even if they are last minute jobs.

Team ARC

Thanks Patty! We agree--our Anchorage team is amazing! Thanks for your business and the positive review!

5 /5
Nathan 2017-04-13

Wayne and Eric have always been extremely helpful and prompt in responding to anything we need. Costs are competitive and we plan to keep us in them in the future!

Team ARC

Thanks Nathan! We agree--Wayne & Eric are amazing! We appreciate your continued business and positive words.

5 /5
Bryce 2017-04-13

Quick response appreciated. Attention to details is great.

Team ARC

Thanks Bryce! Quick response and attention to detail are top priorities for ARC. Thanks for noticing and for the review!

5 /5
Jan 2017-04-13

Wayne and Eric are always there to help get the job done even on short notice. They are wonderful to work with, very professional and great customer service.

Team ARC

Professional and great customer service are what we're going for. Thanks for noticing and for your positive review!

5 /5
Vannoy Electric-Aren 2017-04-13

The true definition of customer service. These guys go over and beyond for the customers/client. I have had the pleasure to work hand in hand with these guys trying to knock out a O&M package I was late on, and they did not hesitate to jump into the project and help me get it done, even fed me lunch!! The best.

Team ARC

Thank You! Great customer service is what we're going for. It's a pleasure to work with you and we appreciate the review!

5 /5
Vannoy Electric 2017-04-13

Great team, always come through. Big jobs or small, rush order or special details. We have used Wayne and Eric for years, can't thank them enough for always being on top of their game for us. Saved my butt more than once.

Team ARC

We couldn't agree more--the Anchorage team is the best! Thank you for your business and your review!

5 /5
CB Brady 2017-04-12

Hands down the best shop in town.

Team ARC

Hands down, the best customers in town! Thanks!

5 /5
TSH 2017-04-12

I needed same day service and Eric was able to get it done on time and the product was perfect. He even carried it out to the car for me, top notch customer service.

Team ARC

We’re top notch because our customers are the best! Thanks for the review.

5 /5
Cody 2017-04-12

Wayne and Eric are always fantastic to work with! They are always very attentive to the smallest of details.

Team ARC

Details are what it’s always about in our business, Cody! Thanks for the review!

5 /5
BKL 2017-04-12

We can always trust ARC Anchorage to produce our documents accurately and timely. They are friendly, helpful and professional.

Team ARC

We take the trust our customers put in us very seriously. Glad to hear it’s noticed! Thanks for the review.

5 /5
Benchmark Construction, Inc. 2017-04-12

Wayne & Eric are a great resource for all of our printing needs. Prints are available in a timely manner. They are easy to work with and will go above and beyond for their customers.

Team ARC

Glad to be supporting your business! Thanks for the review!

5 /5
Michael 2017-04-12

Wayne and Eric provide great customer service and will go out of their way to assist in any way they can.

Team ARC

We agree, Michael--Wayne & Eric are the best! We appreciate your review!

5 /5
Jeni 2017-04-12

These guys always go above and beyond and always impress! Best Guys in Town!

Team ARC

We're happy to go above and beyond for customers like you. Thanks for the positive feedback, Jeni!

5 /5
Benchmark Contruction 2017-04-12

Our Go to Guys! Can't imagine using anyone else for our printing need. Large or Small jobs they always take care of us. They are the best.

Team ARC

We love to be our customer's Go To Guys! Thank you for your business and the review.

5 /5
William Rannals - CH2M Alaska 2017-04-12

ARC is always perfect. Wayne and Eric take care of our Alaska operations, ensuring that we have quality deliverables created on a weekly basis.

Team ARC

Great to hear Wayne and Eric are taking good care of your company. Thanks for the feedback, William!

5 /5
Reta 2017-04-12

Great Service!!

Team ARC

Thanks Reta! Great service is what we strive for. We appreciate your feedback!

5 /5
Mandy 2017-04-12

Excellent customer service and quick responses to orders!

Team ARC

Excellent customer service and quick response times are priorities for us. Thanks for your review, Mandy!

5 /5
Cindy Shake Design 2017-04-12

Professional service centers for document and graphic output can be difficult to find in challenging economic times. Small businesses like ours are an important part of the economic engine. ARC has proven to us time and time again that they not only have the technology but the production capacity to handle even our most complex, mega file jobs making us look good so our clients can look even better. Even when we have needed small non-profit, one-off flyers for our community service involvement, ARC has been there too. No job is too small, too large or too software challenged for ARC. Thank you, Wayne and Eric for supporting our never-ending world of tight deadlines, file errors, and technology-thirsty jobs!

Team ARC

Wow, Cindy--thank you for your kind words! We're happy to help make you look good so your clients can look even better.

5 /5
Tom H 2017-04-12

Superior Service! Highly Skilled and Knowledgeable Staff! The Best reproduction service company in AK! Fast, accurate and they always treat me as their # 1 Priority! They are our exclusive go to company for all of our copying needs!

Team ARC

Thanks for making us your exclusive go to company for all your copying needs. Your business and your review are appreciated!

5 /5
Jim 2017-04-12

Always helpful, easy to work with.

Team ARC

Thanks Jim! We strive to be helpful and easy to work with. We appreciate your positive feedback!

5 /5
Sarah Foster 2017-04-12

Wayne & Eric out of the Anchorage location have been outstanding to work with throughout the course of our very fast paced schedule. Every time we've requested prints on a short notice they've exceeded our expectations and have had them ready right away. Every job has been completed with exceptional quality and have become a vital resource to our projects success. I would high recommend them to anyone who is in need of printing/ reprographic services

Team ARC

Wayne and Eric are awesome! We strive to exceed our customer's expectations. Thanks for noticing and for your review!

5 /5
Grant Rebne 2017-04-12

The staff at the Anchorage ARC shop are always pleasant and prompt with my projects! I have referred 8 other companies there, and I'll continue to give them my business in the future.

Team ARC

We agree, Grant--the Anchorage staff is awesome! Thank you for your referrals and your positive review!

5 /5
Laura Shawback 2017-04-12

Excellent document and customer service !!

Team ARC

Thanks Laura! We strive for excellent customer service and we appreciate your review.

5 /5
Lance P 2017-04-12

These guys are always expedient and incredibly helpful with my prints, and are willing to ask questions to make sure the job is done right.

Team ARC

Thanks Lance! We strive to be incredibly helpful and getting the job done right. Thanks for noticing--we appreciate your comments!

4 /5
Andy 2017-03-29

I always get assistance from Wayne.

Team ARC

…And you always will, Andy. Thanks for the review!

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