305 Market Street , Shreveport, LA 71101 , United States
Phone: (318) 221-0674
Fax: (318) 222-0321
Monday - Friday: 8:00 AM - 5:00 PM, weekends upon request
I have trusted ARC, especially Fernanda, with a variety of projects for both business and non-profits, and I'm always pleased with the results. These guys go above and beyond, though: The whole team pitched in to help me with some custom work for my wedding. It turned out great! I was amazed and so thankful.
So happy to have helped you out, Rachel! Thanks for the positive review.
I have a video production business and I film many weddings. I use Arc for my printing of DVDs and inserts for my DVD cases. I bring my art work in on a USB and hand it to Fernanda and she knows exactly what to do. She has it ready for me normally the same day and it is exactly how I need it. Great Job Fernanda!
Thanks much, Roger. And we agree--Fernanda is amazing!
I deal with Krystal and I wouldn't have it any other way. Very friendly and professional!!
Thanks Jeremy! We appreciate the positive feedback.
ARC Document Solutions has an incredible Team. They are professional, courteous and very efficient. A pleasure to work with.
It's a pleasure to work with you too, Tommy! Thanks for the positive review.
ARC always does an excellent job with all of the Camp Fuego projects. Fernanda Snow's work with design is wonderful. Charles Weldon is kind and facilitates a friendly atmosphere! The ARC employees are helpful! The Camp Fuego staff appreciates ARC document solutions!
Thanks Alicia! We appreciate great customers like you and Camp Fuego.
Scott is great to work with - prints always exceed my expectations!
Thanks Christy! We love exceeding our customer's expectations.
I use ARC for both professional and personal projects, and they always exceed my expectations in turnaround time, product quality, and customer service. I usually interact with Fernanda, and she is lovely to work with! She is a gifted designer and helpful when I have printing questions. I highly recommend ARC for any print project!
Thanks, Kayleigh! We appreciate you putting your trust in ARC for both your personal and professional printing needs.
I LOVE these guys! Fernanda is my point of contact and she is wonderful...she is excellent at translating my idea into exactly what I like it to be visually, her turnaround time is amazing AND she is immensely patient about all the changes and last minute additions I throw her way each time :-). I have been using ARC now for more than 5 years and they have exceeded my expectations every time. Happy to be a loyal customer!
Thanks much for being a loyal customer! We appreciate the positive feedback.
I have used ARC several times to print math booklets for Algebra I students at Southwood High School. Each time I was treated with courtesy. They provided several options and helped me get the most out of my limited budget. The prints were exactly what I wanted and they got it all done pretty quickly. I needed them done in a week and they did it in less than two days. They even offered to deliver them to the school. Even though I didn't need that it was nice to have the option. Thanks for the great service!
We strive to provide great service, so thanks for noticing Anthony! We appreciate the review.
ARC has been an expansion of my office. They have provided me with timely and accurate reproductions and scans. They exhibit a strong professionalism coupled with a comfortable environment, often times taken advantage of as the job was done while I waited.
We're so happy to hear our office is a welcoming and professional environment. Thank you for giving feedback!
I use these guys for everything. Always fast and always a pleasure to do business with!
It's our pleasure, Kenny. Thank you for your feedback!
I've been in the residential design business for over 20 years and have worked with Ridgways, now know as ARC . The staff today is the best I have ever dealt with. Preston is Awesome. And since Charles moved up from New Orleans I have never seen the production area move so smoothly. I will continue my business with them and will continue to recommend them to all my clients.
Wow--thanks Troy! We appreciate the positive feedback and your recommendations!
ARC's response to my incident as reviewed yesterday has been nothing short of amazing! Yes, I was disappointed in how my order was handled. But I feel confident now that it will be handled differently in the future. They went above and beyond to resolve my issue and even took necessary steps to be sure that it doesn't reoccur. I would feel confident using them in the future; they certainly have a great customer service follow-up, despite the initial mistake!
Our goal is to exceed expectations for every job we do, but in trying so hard, we sometimes stumble. The best part about this was you let us know so we could make it right! Thanks for the comment and your follow up review -- it helps make us a better team!
I dropped off a log to be copied. Told it would take a couple of days. Never received a call back. Finally had to call a week later to pick up copy. Also had strict instructions to call me to pick up my original and someone else was picking up & paying for the copy. My original was also given to the person picking up the copy so now I no longer have my original. Very, VERY poor example of service.
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