Calgary

Rating: 4.9 - 50 reviews

ARC
120-333 11th Ave SW
Calgary, AB T2R 1L9
Canada

Phone: (403) 228-5155
Fax: (403) 244-1193
Email: calgary@e-arc.com

Hours

Monday - Friday: 8:30 AM - 4:30 PM

Manager

Michelle MacIver

Ratings & Reviews

4.9 /5

Based on 50 Reviews

Your Rating

Customer reviews

5 /5
Linda M Zaferis 2017-06-13

As an emerging artist I so appreciate the consistent exemplary customer service that Michelle's team provides. In addition to meeting deadlines Tara, Hendrik and Richard are patient, encouraging , fun and always willing to share their wealth of experience. They continue to help me navigate as I pursue my artistic goals. How fortunate am I to have such great support.

Team ARC

We're honored to be of help with your artistic endeavors...keep it up!

5 /5
Laura Reynolds 2017-06-09

Michelle and the team at ARC have been fantastic to work with over a number of years. They truly go above and beyond. I would highly recommend!

Team ARC

Thanks for your continued business and the recommendation!

5 /5
Ursula 2017-06-08

We've been clients of ARC Documents - Calgary for a few years now. They always provide fast, efficient, cost-effective services to our company. Their customer service is excellent, professional, and friendly too! They often go above and beyond in their service, which is very appreciated by our busy team. I recommend them highly. Ursula Kurth, Statesman Group of Companies.

Team ARC

Thanks for the recommendation! We truly appreciate your business.

5 /5
Oliver Feniak 2017-06-02

Friendly and professional staff, they are always able to accommodate my last-minute requests!

4 /5
Dawn van der Helm 2017-06-02

Always great quality and quick turn around. Michelle and the ARC team goes above and beyond for us all the time. Great partner to CREB for many years!!

5 /5
Tim Herrler 2017-06-02

Always receive prompt and proper service. Everything I could want and/or need from a print shop.

5 /5
Terry Samborsky 2017-06-02

Our office has always received great service from all members of the ARC office. Staff are friendly and ready to help. Great job Michelle!

5 /5
Alberta Lymphedema Association 2017-05-24

Whatever your print needs ARC can handle it. Very Efficient and Accurate. Would recommend this company to anyone. The staff are very easy to work with and very professional.

Team ARC

Thanks for the recommendation! We appreciate the positive feedback.

5 /5
Rhonda Campbell - Mark Your Calendar 2017-05-24

Great quality and quick service!

5 /5
Cheryl King - Re/MAX Landan Real Estate 2017-05-19

I have worked with Richard and ARC for many years - both for listing brochures and the yearly dayplanner/calendar. Always an awesome job!!! So quick and efficient plus I get such positive feedback from clients on the work they do for me.

5 /5
Bard Leckie, Red Olive Bistro 2017-05-19

We have used Michelle and her group at ARC for many jobs over the past 2yrs and have found them to be prompt, efficient, and very good to deal with. They run a superb operation and I recommend them to anyone we know who has any document needs

Team ARC

Thanks for the recommendations! We appreciate your continued business and the five stars.

5 /5
Andrew Dalton (Allied Contractors Inc.) 2017-05-18

We have been working with the team at ARC for all of our Blueprint needs for over three years. They have provided us with not only the best service and delivery, but also, the best price in our area!

5 /5
Justin Courtney The Barley Mill 2017-05-18

Great customer service. Quick, efficient high quality work. Would definitely reccomend!

5 /5
Martin dugas ( MD Masonry inc.) 2017-05-18

They are really nice peoples working there always trying to help and quick and efficient im really glad to give them my work **keep up the good work**

Team ARC

We definitely will keep up the good work. Thanks for the positive feedback!

5 /5
Anne Ormerod 2017-05-17

The staff always deal promptly and patiently with my orders and deliver good work

5 /5
Charlotte Tran 2017-05-17

I took over our course material ordering just about 2 years ago and have been working with Michelle MacIver and her team at the Calgary location ever since. They have continuously produced prefect print-outs for us and have met some really tight turnaround times and the quality has never been jeopardized. I recommend ARC every chance I get, I cannot say enough great things about them. Thank you for always being available and for producing the perfect product every time. I look forward to our continued partnership. :)

Team ARC

Thank you for your continued business and the kind words. We appreciate awesome customers like you.

5 /5
Jesse Hindle 2017-05-17

Michelle and the crew at Arc on 11th Avenue SW have done wonders for my business over the last five years. We are grateful for the attention and speedy/friendly service that we get from Arc, and plan to keep working with the team for years to come. Thanks for everything. Jesse Hindle Principal Hindle Architects

Team ARC

Thanks Jesse. We agree...the Calgary crew is the best! Thanks for your feedback.

4 /5
Tracey Coatham 2017-05-17

Richard Lai is our sales representative in Calgary, he creates our business cards and promotion items. He is always efficient, freindly and prompt with service.

5 /5
Cherie F 2017-05-17

now that I have been introduced to Michelle and her team I have no reason to print any where else. Great working group, does a great job and trying to always do what is right!!

5 /5
Sherry Mao 2017-05-17

Staff are really nice and professional in Calgary office. They always get work done very fast.

Team ARC

We agree Sherry...the Calgary team is amazing! Thanks for the positive feedback.

5 /5
Allan Johnson 2017-05-17

I have used ARC for years and they always do a great job for me On time and the quality is always good I recommend them to other customers as well Thank You

Team ARC

Thanks for the recommendations and the review! It's the best testament to our customer service.

5 /5
Dennis Madden Rose and Crown 2017-05-17

Hands down best service our pub has had! They are now doing our sister pubs work too

Team ARC

Thanks for the nod, and for recommending us to your "sisters!" We appreciate the review.

5 /5
Cathy Sondergard 2017-05-17

It has been great working with the people at ARC. Top quality work, flexible, adaptable, and quick!

Team ARC

We think our customers are great, too, Cathy. It's what keeps us going! Thanks for the stars!

5 /5
Loring Gimbel 2017-05-17

I have used ARC in Calgary for over 10 years, both for extensive professional work and for personal projects. They have always been very friendly, very professional, prompt, and they produce excellent work. I give them the highest rating possible.

Team ARC

Ten years and going strong -- love to hear that about our customer relationships! Thanks for the review, Loring!

5 /5
Ernie Z 2017-05-17

Service and quality is exceptional. Michelle, Tara and staff are knowledgeable and friendly. When it comes to graphic design, I think Richard is the best in the city. It is great to have them "in your corner" when time frames are tight and superb quality is a requirement.

Team ARC

We're glad to be in your corner, Ernie, and honored to be there! Thanks for the stars!

5 /5
R Zacher 2017-05-17

ARC is knowledgeable and efficient and always ready to go the extra mile if needed. Good service, good pricing and an overall great experience.

Team ARC

"Extra miles" are easy to walk with great customers! Thanks for the shout out!

5 /5
G Journeau 2017-05-17

The team always gets on out of a bind with last minute request, plus the quality of print is spot on.

Team ARC

Great to hear! Thanks for the feedback.

5 /5
Sarah 2017-05-17

ARC is always super quick to respond and get our orders to us, thank you for the great customer service!

Team ARC

You're most welcome, Sarah! Thank you for the review.

5 /5
Martin dugas ( MD Masonry inc.) 2017-05-17

They are really nice peoples working there always trying to help and quick and efficient im really glad to give them my work **keep up the good work**

Team ARC

We will definitely keep it up! Thanks for the positive feedback.

5 /5
Andrew Siddall 2017-05-15

The team is always helpful in response to large permit applications, quick orders, or graphic books. They also accommodate the occasional last minute request as well.

Team ARC

The bigger the better, and the faster you need it, the faster we'll get it to you, Andrew. Thanks for the review!

5 /5
Bruce Duckworth 2017-05-10

The staff in Calgary are always friendly and a treat to deal. They always go out of their way to get the job done on time for me.... Couldn't be happier....

Team ARC

Thank you Bruce. We love to make our customers happy.

5 /5
Tom Chute, Marre Design Group 2017-05-10

I'm always happy to work with Arc Printing. They consistently exceed my expectations for turn around times, and they are great to deal with. I've recommended them a number of times, and will continue to do so. : )

Team ARC

Thanks much for the recommendations! We appreciate your business.

5 /5
Cleaver restaurant 2017-05-10

Excellent quality Quick Good price.

Team ARC

We're happy to help! Thanks for the feedback.

5 /5
Matt A. 2017-05-10

Richard, Michelle, Henrik and the team at Calgary ARC have always gone above and beyond to complete our orders (often on short notice) -- with consistently stellar results. They are without question the 'go-to' printer in Calgary, and a very valued partner to our business. Five stars.

Team ARC

We value the partnership just as much, Matt. Thanks for the 5 stars!

5 /5
Nelson Berlin 2017-05-10

Great customer service! ARC has all our printing needs covered.

Team ARC

We've always got you covered, Nelson! Thanks for the stars!

5 /5
Deanna Tucker 2017-05-09

What wonderful service! The order was completed in such a timely manner, and all of my questions were answered with expertise. Thank you!

Team ARC

You're most welcome! Thanks for the positive review.

5 /5
Chris Audibert 2017-05-09

Michelle and the team at ARC consistently provide top quality and customer service. The quick turn around times are second to none.

Team ARC

Thanks for the five stars, Chris! We appreciate your business.

5 /5
Johanna Schwartz 2017-05-09

I have recently started using ARC for all of my client print job. From simple postcards to complicated die-cuts, their prices are amazing, and the staff are incredibly helpful. Mega quick turnaround times too!

Team ARC

Thanks for your business Johanna. We look forward to working more with you!

4 /5
Tibi Ribi 2017-05-09

Looks good, sometimes uploading docs is a challenge...clarify difference between the various 'send files' so I know which one to use.

Team ARC

Thanks for the positive feedback. We really appreciate knowing how we can do better.

5 /5
Adam Wiggins 2017-05-09

We get great turn around on our orders. They are what I order. ARC does all of our printing and we have not found a reason to change that.

Team ARC

Glad to be of service Adam! We appreciate the positive feedback.

5 /5
Graham Dobson 2017-05-09

I have involved a ARC Document Solutions in my business dealings for 15 years. They have always provided the highest quality product and service levels to me. They have supported me and my businesses from the creative stage through to the delivery of highly professional products. You can count on them.

Team ARC

Pleasure to be of service throughout the entire process. Thank you for your review.

5 /5
Jordan@Siemens Canada 2017-05-09

My printing is always on done right and on time. The customer service is top notch, Tara makes my experience with ARC seamless and hassle free. I recommend ARC to all my associates.

Team ARC

Thanks for the recommendations, Jordan!

5 /5
Colin Piggot 2017-05-09

Awesome and quick service!

Team ARC

Thanks Colin! We appreciate the positive feedback.

5 /5
Smitty's Restaurants 2017-05-09

Michelle, Tara, Richard and the entire ARC Team are always there for us with professional services and quality products. Keep up the great work!

Team ARC

We will keep it up! Thanks for the positive feedback.

5 /5
Hunter Duckworth Communications 2017-05-08

Arc has earned our loyalty over the years because of their great personalized service and their commitment to us. They just never let us down, and have so often worked to help us out of a tight spot. Always well done!

Team ARC

We so appreciate your loyalty!

5 /5
Sam Randhawa @ CREB 2017-05-05

ARC is always fast and efficient. They go over and above the call of duty to make the customer experience a good one.

5 /5
Mason 2017-05-03

ARC always gives us prompt service and excellent product. I have nothing but good things to say about these folks.

Team ARC

Thanks for the kind words, Mason!

5 /5
Kathy 2017-04-25

Michelle at ARC gives great service. Always goes the extra mile to exceed customer expectations.

Team ARC

Michelle is awesome and we love exceeding our customer's expectations. Thanks for the positive review!

5 /5
Kaely 2017-04-20

Great customer service. The team always goes above and beyond to ensure deadlines and quality expectations are met or exceeded!

Team ARC

Thanks Kaely! We love going above and beyond for our awesome customers.

5 /5
Pedro 2017-04-20

ARC always meets our deadlines on rushed jobs. Great Communication, Great Supplier! Thank you ARC For everything!

Team ARC

Thank YOU for your business and the positive feedback, Pedro!

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