Fort Wayne

Rating: 5.0 - 37 reviews

ARC
445 Fernhill Ave
Fort Wayne, IN 46805
United States

Phone: (260) 483-8066
Fax: (260) 484-1520
Email: fortwayne.orders@e-arc.com

Hours

Mondays – Fridays: 8:00 AM – 5:00 PM

Manager

Jina Lauer

Ratings & Reviews

5.0 /5

Based on 37 Reviews

Your Rating

Customer reviews

5 /5
Vicki Eber 2017-05-24

The quality and turnaround of products is great. The staff clearly communicates when projects might take a bit longer and give the best customer service to ensure the best quality. Thank you!

Team ARC

Customer service is a top priority for us--thanks for noticing, Vicki!

5 /5
Josh Pranger 2017-05-04

I can always rely on FW ARC. Their professionalism and quality service are why they are the number one choice for all of our reprographic needs.

Team ARC

Thanks for making us your #1 choice, Josh. We appreciate your feedback.

5 /5
Arts United 2017-05-04

ARC is an amazing partner. Jina Lauer and her colleagues are the dream team. They've given the Taste of the Arts festival a fresh, new look with specialty banners and signage, and they work closely with our staff to find solutions that will work for our unique needs. We value our relationship with them.

Team ARC

We value our relationship with you as well and look forward to working with you again. Thank you so much for your feedback.

5 /5
Glenn Kreider 2017-05-04

FW ARC continues to be a valuable source for Tippmann Group & Construction over the years. Many of our projects are outside of Indiana and coordination of prints to job sites through local FW ARC and out to affiliate ARC locations in the US is very benificial to us using FW local pricing that lowers our cost in areas ARC affiliate states and/or cities may much higher cost. FW ARC accounting from one source for all these locations and coordination by FW ARC are also cost effective. Jim's Team at ARC are on time, and has a support staff we value.

Team ARC

We're so happy to hear that you've been able to work with various locations with the same expectations and consistency. We value working with you and appreciate the feedback.

5 /5
Rick Slayback 2017-05-04

The finish product of my business is often a set of plans that are used for construction. As a result, the quality of these printed plans are a direct reflection on the quality of my business. I always get a great quality from the reproduction of these plans done at ARC! And on the rare occasion that there may be a question on the quality of reproductions, the people at ARC are willing to redo the work, pronto, at no additional costs. I always get extra fast timeliness on the work that I bring in.

Team ARC

We love how dedicated the Fort Wayne team is and we're happy to hear they have another satisfied customer. Thank you so much for your review.

5 /5
Paige Wilkins 2017-05-03

I am so impressed with the quality and fast turn around time. There customer service is superb!

Team ARC

We'll work hard to continue to impress you, Paige!

5 /5
Jade Kelsey 2017-05-03

They deliver exactly what we need - professional quality, fast turn around and excellent customer service. We've worked with them for two years and have always been impressed with what they deliver. They help us look good!

Team ARC

We love helping our customers look good. Thanks for the positive feedback.

5 /5
Lana Goodrich 2017-05-03

Always great service! Jina is constantly looking at efficiency for her company and ours, thanks for everything!

Team ARC

Glad to be of service and thanks for your continued business!

5 /5
Sara Johanns 2017-05-03

Jina is always so helpful and responds to my emails very quickly. Very pleased with how quickly I get my order. I would highly recommend ARC to anyone who asks..

Team ARC

Thanks much for the recommendation, Sara!

5 /5
Dawn Harper 2017-05-02

We always get fast professional service. They work with us on foam board exhibits, blue print copies, blow up, black & white & color. Very pleased with their work.

Team ARC

We're very pleased to work with you, Dawn. Thanks for the positive feedback.

5 /5
Mandi Drunkenstein 2017-04-29

I have prints made of my art with Erin. The prints are amazing, and everyone I have had interactions with have been absolutely wonderful. A++

Team ARC

So glad we can help make your art look even more amazing! Thanks, Mandi!

5 /5
Marta Pequignot-Frame Art & Design 2017-04-28

ARC has been doing our printing g projects for the past few years. Being g in the picture framing business, we assist our customers with their ideas and make a beautiful presentation. What I like the most about ARC, is that Erin makes sure the "details" are carefully executed! They have a quick turnaround on orders and are reasonably priced! Frame Art sends many customers to them!

Team ARC

It's all about the details. Thanks much for the positive review and for sending customers our way, Marta!

5 /5
Sachi 2017-04-27

I have worked with Erin for many years. She is very helpful, prompt, and conscientious. I am always pleased with the quality of the work.

Team ARC

Thanks for your positive feedback! We appreciate your business.

5 /5
Kelly 2017-04-26

Erin at Arc is amazing. So prompt and friendly. I recommend her to everyone we know!

Team ARC

Thanks for the recommendation! We appreciate your business.

5 /5
Robert Phillips 2017-04-25

Quality Service, Expert Staff, Value Pricing.

Team ARC

Thanks for the high five, Robert. We appreciate your business!

5 /5
Penny French-Deal 2017-04-25

I really appreciate the customer service from the staff. I work with Erin, she is all about doing her best to provide the ultimate service for me. Great quality. Good prices. Fast turn around.

Team ARC

Great customer service is at the heart of our business. Thanks for your kind words, Penny!

5 /5
Robert Phillips 2017-04-24

Great place to get quality work done. The STAFF is awesome.

Team ARC

We're proud of the quality work we do and of the AWESOME Ft. Wayne staff. Thanks for your positive feedback.

5 /5
Patty Snelling 2017-04-24

I have always had great service, great prices, great turnarounds, great communication with Arc (especially with Erin) We love and appreciate your great work!

Team ARC

We love and appreciate awesome customers like you, Patty! Thanks for the five stars!

5 /5
Linda Schwartz 2017-04-24

Not only does the staff at Arc do a fantastic job but they are the nicest people and good customer service is hard to find these days. I am a local Artist and I have many projects and Erin is always so patient with me and helps me to completion . She is AWESOME. I love ARC and would not go any where else. Thank you guys for all you do !

Team ARC

Thanks so much, Linda. We love working with you too and appreciate the 5-star review!

5 /5
Jess Brown 2017-04-24

Prints always come out extraordinary. My business is locked down here

Team ARC

Thanks so much, Jess! We appreciate the vote of confidence.

5 /5
Kim Dove - IN Golf Advertising 2017-04-24

Been a customer for the past 7 years - outstanding service, both in quality and timeliness. Highly recommend their services to any businesses. The staff is great to work with as well!

Team ARC

Thanks Kim! We so appreciate your recommendations and the review.

5 /5
André Portee 2017-04-24

Amazing and fast service. Great customer care and best quality of printing I've found in Indiana!

Team ARC

Thanks for the kinds words, Andre! We appreciate your business.

5 /5
Terrie Kumfer 2017-04-24

Ft Wayne Facility is wonderful and great quality

Team ARC

Thanks for the high five, Terrie! We appreciate your review.

5 /5
Sharon Eisbart Corporate Art 2017-04-24

From being pleasantly greeted at the desk by Gina to the smile and helpfulness of Kevin to the attention to detail, timeliness and quality product that Erin delivers, there is no where else I would go for my printing needs. My clients appreciate this quality as well.

Team ARC

Thanks for making ARC the go to for your printing needs. We appreciate the positive feedback, Sharon!

5 /5
Rebecca Stockert 2017-04-24

My favorite place in Northeast Indiana (and beyond!) to have fine art prints made. Affordable and great to work with.

Team ARC

We're happy to hear ARC is your fave printer, Rebecca! Thanks for the kind words.

5 /5
Jake Farris, Studio 13 Tattoo 2017-04-24

Our experiences with ARC have been nothing short of amazing. Erin, and the rest of the staff are attentive and dedicated to our needs. They deliver quickly, and the quality is always second to none.

Team ARC

Thanks Jake! We agree, the Ft. Wayne team is nothing short of amazing. We appreciate the positive review.

5 /5
Parkview Foundation 2017-04-24

The turn around time and quality of the service we receive for our materials is always outstanding.

Team ARC

Outstanding service is what we strive for. Thanks a bunch for noticing!

5 /5
Stephanie Woodson 2017-04-24

I was only introduced to Arc Document Solutions about two months ago, and have utilized their services to produce poster prints of my artwork three times, now! I have been beyond pleased each time. The staff at Arc Document Solutions is amazing! The customer service is wonderful. Professional and friendly! A great compliment to their stellar work. Very time efficient.

Team ARC

Wow, Stephanie! Thanks so much for entrusting your artwork to us. We appreciate your business.

5 /5
Kaye Pitcher 2017-04-24

Excellent service! Worked with me to create large posters mounted on foam core for displays. Record time, great color, and excellent price. Appreciated Erin's helpfulness on one occasion when I sent a file that had to be "reworked". She took the time to ensure it was correct. Highly recommend!

Team ARC

Thanks so much for the recommendation, Kaye! We appreciate your business.

5 /5
Jennett 2017-04-24

ARC provides quality work at reasonable prices. This is definitely a really great place to get what you need timely. Erin is just great!

Team ARC

Thanks for the kind words Jennett! We truly appreciate your business.

5 /5
Kate, Frame Art & Design 2017-04-24

We love working with ARC for all of our printing needs. They are very responsive, and have a quick turn around.

Team ARC

Thanks Kate! We love working with you too.

5 /5
Ron Derry 2017-04-24

First Class Service! I cannot say enough about Erin and the crew at ARC, as they always deliver the best product, on-time and at a great value.

Team ARC

Thanks for the high praise, Ron! We appreciate your business.

5 /5
Alex Hall 2017-04-24

The team at ARC Fort Wayne is amazing! I am an artist, and I use ARC for scanning images of my work and making paper and canvas reproductions. The quality of ARC's work is exceptional, and they are always open to working with me on deadlines and tricky orders. I highly recommend ARC!

Team ARC

Thanks so much for the recommendation, Alex! We truly appreciate your business.

5 /5
Diane Hile 2017-04-24

Great customer service. Fast service. Great work.

Team ARC

Great customer service is what ARC is all about. Thanks for noticing Diane!

5 /5
Eric Liles 2017-04-19

Top notch service! If you need plans quick, ARC is the place to go. Always prompt with orders and efficient. Keep up the good work!

Team ARC

Thanks Eric! We love delivering top notch service to our customers.

5 /5
Julie 2017-04-13

The Fort Wayne staff are truly a on-of-a-kind team. Walking in the door, we are always greeted right away with warm smiles and hellos. From Randy, Jina, Kevin or Erin - each are so very helpful and quick with any phone call/walk-in/email request. One of the reasons we choose to use ARC is because of this team and their willingness to go above and beyond. Thank you!!!!

Team ARC

Thanks for the kind words, Julie! We appreciate the shout out and your business.

5 /5
Cecile Nichols 2017-04-13

We get great service from everyone at ARC in Fort Wayne. And, we've worked with Kevin for many, many years, and he's always cheerful and super helpful!! We really appreciate that!

Team ARC

Thanks Cecile! Great service is what we're striving for. Thanks for the shout out and for your continued business.

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