934 Venice Boulevard , Los Angeles, CA 90015 , United States
Phone: (213) 745-3145
Monday - Friday, 7:00 AM - 10:00 PM
High quality work and incredible delivery time! I sent a print in and asked for them to have it delivered within the next two hours. They were able to get me my prints within the first hour of submitting. Really professional and very polite no matter how difficult your request could be.
Great to hear! We appreciate your business and the positive review.
Very responsive, High quality work, Knowledgeable ready to help with special projects, Polite high level of customer services
We're always ready & willing to help our awesome customers. Thanks for the positive feedback.
The best in delivering the product before the deadline. Special thanks to Angel and his team !!
Excellent job on large orders and follow direction to a T. Thank you!!!
Great Service as Always. Quick and accurate every time!
Fast Production for orders and friendly staffs
Great to deal with ARC!
Fast production and delivery! Great customer service! Thank you!
You're most welcome! Thanks for the positive review.
Absolute superb work. Quality, timely, and friendly. That's a winning combination.
Great team to work with which has always kept its focus on innovative platforms to achieve results for all parties involved. Document management platforms make their service an actual solution to our document needs!
Great to hear! Thanks much for the positive feedback.
Thank you ARC for the superb work you do! Your team at this Venice location never disappoints; always friendly service, reliable printing, and timely deliveries. Our small business is grateful for your attention to detail in every job!
And we're grateful for awesome customers like you!
Downtown ARC is stellar. I've used many other printing companies in my career and know one provides the kind of customer service as the Downtown Team. Specifics of what I like: 1. I feel like I'm in the TV show "Cheers". Everybody knows my name. I think that is so important. It makes me feel like more than just a job #. 2. Everyone goes out of their way to make sure the job is done right. If something looks odd, I get a call to verify. That tells me that my job matters. 3. There's good chemistry within the ARC team. I've been to other reprographics, and while I'm waiting for my order, I hear complaining, finger pointing and disgruntled employees. I don't want to hear that. Bad attitudes produce bad jobs. Here, everyone is all smiles and they display a great attitude. In conclusion, I have gotten to know a lot of the ARC members personally over the past 10 + years. I appreciate all of them and thank them for setting the gold standard on how things should be done. With much respect and gratitude, -Manuel Salazar
Wow! Thanks for the kind words and your business over all the years, Manuel!
The customer service staff was simple the best!! The ARC team was amazing and I was in an out... they did a fantastic job.. Thanks Again Herb
Thank you Herb. We smile when we make happy customers.
Everything from top to bottom is fantastic about this ARC team and location.
Thanks much, Brian. We appreciate the feedback!
Juan Carlos, Angel, Anthony are great to work with! They really listen and respond. Very refreshing to find people who care about what they do and their customers. And thanks to Craig too! I highly recommend them!
We're proud of our crew and their dedication, too, Stacey! So glad we're keeping customers like you happy! Thanks for the stars!
We had a very tight timeline to meet a deadline with the city and they made it happen! Very grateful for their professionalism and great response. We will use them again for sure. THANKS, JUAN CARLOS AND ANGEL!
Glad we could help out, Camil!
I love working with the entire ARC/Riot team. Thanks so much for all of your support of my projects. The staff are always pleasant, professional and every single time have met my challenging requests.
Happy to support your projects, Lee. We appreciate the positive feedback!
I hope I haven't left anyone out but Armida, Oscar, Angel, Juan Carlos and David (excuse me if spelling is incorrect) are fantastic. First, they make sure that I am not standing at the counter; they always check if someone is helping me. Second, they are meticulous with billing. I charge projects to multiple clients who have accounts with ARC. Billing has been accurate. Third, the projects are prepared according to instructions; I just pick up and don't even check for accuracy anymore. Fourth, they always accommodate the rush jobs that are, unfortunately, typical of the real estate industry. Lastly, they are very courteous and thoughtful, including making sure to give me a box to make carrying my projects easier.
Thanks Judy! What an amazing review. We appreciate the kind words and your continued business.
Armida does a great job, she always helps me with my projects in regards on getting my quotes and the gentlmen at the production department do an outstanding job reproducing my prints. Very happy with their work.
Thanks for the stars, Felix. We love our team, too!
VERY FAST AND EXCELLENT SERVICE.
Thanks for the review, Jorge!
My experience with ARC has always been excellent. We request many of our projects to be advertised at the drop of a dime and ARC always pulls through for us. Angel, the store manager has bent over backwards to make sure our work orders requests are completed in the fastest time possible. I must commend your entire staff for being such efficient members that are also willing to please us in all ways possible to ensure the product reaches us, many times with our, very short notice. It is indeed a pleasure doing business with all of you, especially Angel Martinez.
We agree Celia--Angel and the L.A. (Venice) staff are awesome! It is a pleasure doing business with you, as well!
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