Macon

Rating: 5.0 - 57 reviews

ARC
152 A Spring St
Macon, GA 31201
United States

Phone: (478) 746-3331
Fax: (478) 746-3315
Email: Macon.CustomerService@e-arc.com

Hours

Monday - Friday: 8:00 AM - 5:00 PM

Manager

Angela Matteo

Ratings & Reviews

5.0 /5

Based on 57 Reviews

Your Rating

Customer reviews

5 /5
William Pittman 2017-08-14

great service always on time with plans when I request on a short notice, special thanks to Vicki & the other staff members

Team ARC

Thanks, William, for the shout-out to Vicki and the Macon staff! We will keep up the good work!

5 /5
William Pittman 2017-08-13

Quick & friendly service every time thanks vicki

Team ARC

Vicki and the Macon team thank you for your positive review! We will keep it up!

5 /5
Jennifer Nunn 2017-08-10

Always prompt service! Also very easy to email jobs to just have to quickly run in & pick up!

Team ARC

Thank you, Jennifer! We make it easy for our customers to place and pick-up orders to save them time and effort. We appreciate your business!

5 /5
C & P Glass Services LLC 2017-08-10

I have been doing business here for over 11 years now and I have never had any complaints. The customer service has always been outstanding as well as the quality of the product.

Team ARC

Thank you for being a great, long-term customer of ARC! We believe in earning your business on every project, and we will keep up the great work for you!

5 /5
Jim Grantham 2017-08-02

You do great work and always in a timely and courteous manner.

Team ARC

Thanks, Jim! ARC will keep it up!

5 /5
Erin 2017-08-02

Great service and quick turn-around! Professional and easy to work with.

Team ARC

Thanks for the positive review, Erin!

5 /5
Sara Kammeyer 2017-08-02

Always do a great job of looking after us and everything we need. Thank you!

Team ARC

Thanks, Sara for allowing ARC to earn your business!

5 /5
Wimberly 2017-08-02

The Macon ARC team does a great job! No project too big or too small. They are very responsive and complete work efficiently. I have used ARC for years. The office in Macon does an exceptional job.

Team ARC

Thank you, Wimberly! We love to provide great customer service!

5 /5
Bill 2017-08-02

Very dependable and extremely prompt at getting prints prepared. Thanks for the great service!

Team ARC

Proud to be of service, Bill! You can always count on ARC!

5 /5
Shanique K. Harris 2017-08-02

The staff and the work quality done at ARC is amazing. They always meet our deadlines and handles our rush jobs with such ease. Friendly staff and good work makes for an A+ team.

Team ARC

Thanks, Shanique! You can always count on ARC for A+ service!

5 /5
Casey 2017-07-18

Did an amazing job on the print project I needed done.

Team ARC

Thanks, for the shout-out , Casey!

5 /5
MIchael 2017-07-13

Great turn around for my large scale printing job. Thanks!

Team ARC

You're most welcome and thank YOU for the five stars!

5 /5
Gene Nickles 2017-06-22

I'm a project manager with White Electrical Construction Company. I work through our Atlanta branch. However; I physically do most of my work from home, in Macon. I just wanted to let you know that I have had only great experiences working with your Macon office. All of your employees at your Macon division are very professional, and they have saved me from many trips to our Atlanta division. They have never missed a deadline. Thanks to your Macon office, for keeping me out of trouble with my customers.

Team ARC

Glad we can be of help, Gene! We appreciate your business and the positive feedback.

5 /5
Mary Claire Stroud 2017-06-14

We've used ARC for years. They are always happy to answer questions, responsive, and quick to complete a job!

5 /5
Ross Rabun 2017-06-14

Fast and helpful!

5 /5
John Wells 2017-06-07

Quick service with quality performance

5 /5
Walter Stafford 2017-06-01

Professional. Listened to my concerns over the phone. They provided excellent help, feedback, and direction. Gave me exactly what I asked for. Great service!

5 /5
Destiny Dawson 2017-05-31

Amazingly fast and friendly. HIGHLY recommended.

5 /5
Kelly Pope 2017-05-26

Always great service and quick turn-around. Highly recommended.

5 /5
terri weber 2017-05-25

I always end up giving them rush jobs with a tight deadline. They always do an excellent job with a quick turnaround. They are great! Would not go anywhere else.

Team ARC

Thanks for making us your go to for printing needs Terri!

5 /5
Brannen Park 2017-05-25

Always fast and courteous. I would recommend ARC Document Solutions to anyone.

Team ARC

Thanks much for the recommendation! We appreciate the five stars.

5 /5
Brent Pyles 2017-05-25

Thanks for the quick turnaround on my order. You guys always do a great job!

5 /5
Angela Matteo 2017-05-23

Angela is great and really helped me out when I needed it. She went the extra mile to help. Look forward to doing more business with her.

5 /5
Jeff Browne 2017-05-19

Great service, helpful staff, fast response. Everything I could want for printing services!

5 /5
Don @ Allstate Construction 2017-05-16

Always have my order correct and ready in a jiffy. Great folks to work with.

Team ARC

We think you're great to work with too, Don! Thanks for the feedback.

5 /5
Allstate Construction 2017-05-16

Great Company that make ordering plans quick and easy. Email them my plans and shortly after they are ready for pickup. Thank you very much for helping w/ our printing needs.

Team ARC

We're happy to help! Thank you for the five stars.

5 /5
Marc 2017-05-16

Great service. Thanks

Team ARC

Thanks for the shout out Marc!

5 /5
Jeff Stone 2017-05-15

Great service! They had my order ready in less than 20 minutes and were friendly and helpful.

Team ARC

The Macon team sure is speedy! Thanks for your review.

5 /5
R. Goette 2017-05-15

Macon ARC is the best. Great people, great service and on time.

Team ARC

Great customers make everything better! Thanks for the kind words!

5 /5
S. Griffin 2017-05-15

ARC is reliable and fast. They do a great job!

Team ARC

Our customers make us great! Thanks for the stars!

5 /5
JIm B. 2017-05-12

I've been a customer of ARC (ITS) for years. Staff and service have always be perfect. Thank you.

Team ARC

Thank YOU, Jim. We appreciate your business!

5 /5
Tony Bohling / SimplexGrinnell 2017-05-12

They exceed my expectations every time. Thank you!

Team ARC

You're most welcome, Tony! Thanks for the review.

5 /5
Jake Harrell 2017-05-11

Great customer service!

Team ARC

Thanks for the positive feedback, Jake!

5 /5
Mark Gaylord MetroPower 5/9/2017 2017-05-09

I really appreciate what they have done for me over the years. Does not seem to matter what it is or how soon that I need something, they always make it happen. THANKS

Team ARC

Thank YOU! We appreciate all your business over the years.

5 /5
Jim Grantham 2017-05-09

Ya'll always do a great job for us if it's one print or a hundred. Thanks a million.

Team ARC

We're happy to do it! Always great to hear we're gettin' 'er done! Thanks for the note.

5 /5
Jay Robinson/Foley Products Company 2017-05-09

The entire staff in Macon is always friendly and very prompt and efficient with servicing my weekly printing requests. Great team of folks!

Team ARC

The Macon team is full of super stars! We appreciate your feedback.

5 /5
Michael Weldon/ M & D Masonry, Inc. 2017-05-08

Everyone who works at the Macon office does a great job. They always have my drawings ready quickly and are more than willing to help me with any questions I have.

Team ARC

The Macon team is fabulous! Thanks for the positive feedback.

5 /5
Michael Reeves 2017-05-06

Angela and the Macon ARC team have always been available to offer assistance and expertise. If I have questions, I know that Angela can answer them or find the people than can. Macon ARC's work is very professional and the staff is always courteous, polite and available to help me meet my clients' deadlines. I'm thoroughly pleased with ARC's production and customer assistance. I'm a small business yet they still treat me like an important client.

Team ARC

You ARE an important client, Michael! We truly appreciate your business.

5 /5
Jef Hulgan 2017-05-05

Arc, Macon consistently takes very good care of me. This company always goes above and beyond expectations!

5 /5
Pellicano Construction- Macon 2017-05-05

They are always helpful and go above and beyond.

Team ARC

We love going above and beyond for our customers. Thanks for the feedback!

5 /5
Amy Carter 2017-05-05

ARC of Macon has always been so accommodating to our staff and are always fast to respond to our needs. We are greatly appreciative to ARC and their attentiveness to us as their customer

Team ARC

And we are greatly appreciative of awesome customers like you, Amy!

5 /5
Terrell Fulford 2017-05-05

Always a pleasure going in and picking up copies of plans. The staff is helpful and friendly and knows you by name. They are professional and provide great customer service.

Team ARC

That's great to hear! We appreciate the feedback.

5 /5
Jeanne Hey with Sheridan Construction 2017-05-05

We always get very good service from ARC and the turnaround time is excellent. We also appreciate all the staff in Macon also. Thank you.

Team ARC

Thanks for the positive feedback, Jeanne! We appreciate your business.

5 /5
Mark Davenport 2017-05-04

The whole staff is a pleasure to work with. Always responsive, helpful and friendly. The work is done in a timely, accurate manner and I actually look forward to picking up plans. Frankly don't know what we would do without them.

Team ARC

We don't know what we would do without you either, Mark! Thanks for the review.

5 /5
Tiffany 2017-05-03

I am very impressed with the solution driven staff at the Macon office. I have been sourcing everything from pop-up banners to window decals for 3 years. I actually called the Macon office just to get some pricing for a big event in NY . The person who assisted me was very knowledgeable and professional .I received the detailed information I needed and learned that ARC has locations all over the US . For someone that travels for business it’s a game changer to have a dependable printing company that can handle all of your needs no matter where you are going. I am excited to do business with ARC . I think the person I spoke with was (Angie). Great customer service!!! Tiffany Hannah North American Sales Manager Keune Haircosmetics

Team ARC

Thanks much! We look forward to working with you at our many locations.

5 /5
Ben Snow 2017-05-02

ARC of Macon is hands down one of the easiest places to have documents printed. Their team provides exceptional customer service and reliability. Thanks for the hard work!

Team ARC

Exceptional service and reliability are our top priorities. Thanks for the review!

5 /5
Violet Poe 2017-04-28

Words can not express the appreciation that I have for the service provided by the staff of ARC Document Solutions in Macon, GA. Excellent customer service is essential, and it is the number one reason why I "ONLY" utilize ARC Document Solutions for my personal and business printing needs. The staff is "always" courteous and professional, and the when customers enter the business, the presence of a PROFESSIONAL work environment is everywhere-------from the customer being acknowledged upon entrance and greeted at the counter with a smile-----to the neatness of the product information on the counter and on the walls,--------- to the staff listening carefully to the customers' needs, hearing the sounds of the machinery in motion, and seeing the staff working diligently in a clean, well-lighted work environment, to produce a high-quality finished product. I truly appreciate the courteous, professional service provided by Angela, Philip, Vicki and Kelly, and their willingness to get-to-know their customers, and sincerely show compassion and concerns for my personal and business printing needs.

Team ARC

Wow, thanks for the high praise, Violet! We truly appreciate your business.

5 /5
jim boyce 2017-04-27

Angela and her staff offer the utmost in courtesy ,reliability and professionalism.

Team ARC

Thanks Jim! We appreciate the positive feedback.

5 /5
John Saikas 2017-04-25

The experience that I had today was great. They helped me with and email, worked the paper sizing out and had the prints ready when I returned. They offered to print while I waited. They were very professional and courteous.

Team ARC

So glad to hear you had a great experience with us, John! We appreciate your positive feedback.

5 /5
JOHN WILKES 2017-04-24

FAST FRIENDLY SERVICE

Team ARC

Fast & Friendly is what we're all about, John. Thanks a bunch for noticing!

5 /5
Amy Champion 2017-04-21

I love working with the team at ARC. Everyone is easy to work with and always friendly and accommodating. Great Service!

Team ARC

We love working with awesome customers like you, Amy! Thanks for the kind words.

5 /5
Michael Griffore 2017-04-20

The team at the Macon office consistently goes above and beyond to meet and exceed our expectations. Even when tasked with what seems like an almost impossible deadline, they do not disappoint. Thank you for your excellent service!

Team ARC

You're right, Michael--the Macon team is amazing! Thanks for your positive feedback.

5 /5
Tricia 2017-04-19

Great service and professional staff. Always go above and beyond to accommodate our requests.

Team ARC

Thank you Tricia.

5 /5
Prince Halligan 2017-04-12

I have received excellent service since Angela Matteo became Manager. The entire staff is very professional and courteous. They deliver a great product. All should receive raises.

Team ARC

Hi Prince. We just all received a raise (in our spirits) -- we got your review! Thanks!

5 /5
Peter 2017-04-11

Nowhere else in town to get the same service. The staff is excellent

Team ARC

No where else we'd rather be than serving you and Macon, Peter! Thanks for the shout out!

5 /5
Tim Price 2017-03-28

Always professional and always a great product! Highly recommended!

Team ARC

Thanks for the recommendation!

5 /5
Tabby 2017-03-01

I placed my order over the phone with Kelly for copies of plans. Then I had to call back to change a few details of my order and spoke with Vicky. Both of them were very nice and accommodating and my plans were delivered earlier than expected. I would definitely recommend ARC.

Team ARC

Changing a few details sometimes makes all the difference, Tabby. Happy to do it. Thanks for the review!

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