San Carlos

Rating: 5.0 - 47 reviews

ARC
1100 Industrial Rd, Unit 13
San Carlos, CA 94070
United States

Phone: (650) 631-2310
Fax: (650) 631-2315
Email: sancarlos@e-arc.com

Hours

Monday - Friday: 7:30 AM - 6:00 PM

Manager

Scott Braley

Ratings & Reviews

5.0 /5

Based on 47 Reviews

Your Rating

Customer reviews

5 /5
Lisa Tsuruoka 2017-07-17

Scott and his team are very friendly, helpful, and efficient. We often have paper to be trimmed, shipped directly from the supplier to ARC. I appreciate that Rudy alerts me when there is a problem with the shipment. They accommodate us when we have a rush order. Thank you, ARC!

Team ARC

Thank YOU, Lisa! We're happy to be of service and appreciate your positive feedback.

5 /5
Pat McNulty 2017-07-14

Excellent service and quick turn around

Team ARC

Excellent service with a quick turnaround is what we're all about. Thanks for noticing!

5 /5
Ella Balter 2017-07-12

WOW! You guys are awesome! I sent request last night at 8:13PM, got email that it’s done and going to be delivered at 6:37AM this morning! Great job, thank you so much!

Team ARC

Great to hear! We appreciate the kudos and your continued business.

5 /5
Cindy 2017-07-07

First time using ARC I had 4 large floor plans to be copied and I sent in the request got it back to me in a quickly matter. Very responsive to emails and it was extremely pleasant working with ARC- Scott the manager.

Team ARC

Thanks for taking the time to review, Cindy. We look forward to working with you again in the future!

5 /5
Kathleen Merril 2017-07-07

Our company needs are always met without any hesitation. They (I mean everyone at their office) are friendly, sufficient, accurate and always willing to accommodate. Thank you ARC :)

5 /5
Gina Dempsey 2017-06-23

The San Carlos office is always so helpful and responsive. Truly a pleasure to work with.

5 /5
Kevin Dorgan 2017-06-20

I be used this service over the passed 15 years and have always been well looked after Simon at the front desk San Francisco is excellent Kevin

5 /5
CathyLynn Erikson 2017-06-13

ARC always goes above and beyond to help me achieve my end goal.

5 /5
Stephen S. 2017-05-26

Excellent service by the ARC team to produce and deliver presentation materials to my clients on a quick turn around.

5 /5
Kristin Moorhouse 2017-05-25

The team at ARC in San Carlos are phenomenal. Between two different companies, I've worked with them for our printing needs for over 7 years, and throughout that entire time they have consistently delivered on time, provided friendly customer service, and prompt communication. Thanks everyone at ARC San Carlos for making my printing needs a breeze!

Team ARC

Happy to make your printing needs a breeze, Kristin! Thanks for the five stars.

5 /5
Philippe Imperial 2017-05-17

Our office relies on ARC and their team for our printing needs. They have great service and friendly staff; most important of all is that they always deliver on time!

Team ARC

We strive to be on time, so it's great to hear we're hitting the mark. Thanks!

4 /5
Mona Sylvanus/MCK Americas Inc 2017-05-17

We had a large print job done on time and it looks so great. We had used another printer before, but ARC went above and beyond my expectations. Thank you ARC, Mona

Team ARC

Thank YOU Mona. We truly appreciate your business and the feedback!

5 /5
Laura Woodworth 2017-05-10

Excellent service and a pleasure to work with ARC Document Solutions!

Team ARC

Thank you Laura. Happy customers are our lifeblood.

5 /5
Kathleen Merrill 2017-05-09

I have had great customer service with them! Always taking care of what I need and fast. Scott and him team do a wonderful job and I have no complaints.

Team ARC

Happy to hear we're taking good care of you! Thanks for the positive feedback.

5 /5
Ron Hodkins 2017-05-04

These guys & gals are great! They always go above and beyond. Communication and customer service are excellent.

Team ARC

Thanks much Ron! We truly appreciate your business.

5 /5
PoKo 2017-05-02

San Carlos Arc has very friendly staffs and always met my expectations. I appreciate their service and am grateful they are so close by. Thank you all.

Team ARC

Thank you and we appreciate your business!

5 /5
Julia Morini 2017-04-26

ARC San Carlos goes above and beyond my expectations. I've been working with Scott Braley for over 20 years and there is a reason we continue to use ARC services. The reliability and quality assurance of the ARC team is amazing. Can't tell you how many times they have come through to make sure my last minute orders were completed with perfection!

Team ARC

Going above and beyond for great customers like you makes our day, Julia! We appreciate your loyalty and continued business.

5 /5
Adam Kates 2017-04-26

Scott Braley and ARC San Carlos have provided our homebuilding company with outstanding personalized service for many, many years. I trust them with all of printing and data storage needs.

Team ARC

Thanks Adam! The San Carlos team is impressive. We appreciate your continued support!

5 /5
Jackson Leavenworth Designs 2017-04-25

The Arc Team are my "go to group". Their professionalism and the quality of their work means I never have to worry about the customer being satisfied. I appreciate their pro-active approach and clear communications...always a pleasure to deal with them Jennifer

Team ARC

Thanks so much for making us your go-to for your printing needs and for your kind words!

5 /5
Daniela Rivera 2017-04-24

The Arc Team in San Carlos is always helpful and polite, their response is always very fast! Rudy, Levi and Scott are all very professional and they provide a very quick turnaround. They check the quality of the documents and alert us anytime that we have an issues. We are very happy with their service, they make our success easier by helping us with our needs!

Team ARC

We love that we can contribute to the success of your business! Thanks for the kind words, Daniela.

5 /5
Russ Margiotta 2017-04-24

The team at ARC Rep. Is always quick to to response to an request or task asked of them. They are quick to respond to emails, and tun things around in a extremely quick time. Linda at the counter very personable and will to accommodate your needs. They provide an important service to our community.

Team ARC

We agree, Russ...the San Carlos team is impressive! Thanks so much for noticing.

5 /5
Suanne Bassett 2017-04-21

I am extremely happy with the service at San Carlos ARC. This friendly team of people is highly efficient at printing quality documents on time, every time. As an Architect, the printing of my projects is very important to me in communicating with my Clients. I am in this printing center at least three times per week. Some days can get quite stressful as I race to have a project printed before a deadline. Linda Rico usually greets me with a warm friendly smile and I know I can relax. I am in good hands. Linda handles each situation with a calm, professional finesse. She is wonderful to work with and I highly recommend this company for all of your printing needs.

Team ARC

Thanks so much! We agree, the San Carlos team rocks. We appreciate the recommendation.

5 /5
Penny 2017-04-20

These guys are GREAT! They happily come to my office to pick up our blueprints to either copy or scan and get them back to us ASAP. When I give them a deadline, they always meet it. I can recommend them without reservation and know they'll do as good a job for you as they do for us. Thanks Scott, Rudy and Team ARC!

Team ARC

Thanks for the recommendation, Penny! Team ARC values your business and we appreciate the review.

5 /5
Christopher Leitch 2017-04-20

ARC is excellent. Always reliable, friendly customer service and fast turn around of print orders.

Team ARC

Reliable, friendly customer service is what we're all about. Thanks for noticing, Christopher!

5 /5
Kevin Frederick 2017-04-20

ARC is great! Always reliable and quick. I use them for all my document retrieval services.

Team ARC

So glad we can help you with your document retrieval needs, Kevin! We appreciate the positive review.

5 /5
Travis W. 2017-04-20

Fantastic customer service, reliable/quick turn around, and a real pleasure to work with.

Team ARC

The pleasure is all ours, Travis. Thanks for the review!

5 /5
Jennifer Jacinto 2017-04-19

Fast, Efficient and Friendly!

Team ARC

Thank you Jennifer. we appreciate your business.

5 /5
Omar Hernandez 2017-04-19

We rely on ARC documents for all our printing. They are fast, efficient, professional and friendly. They always meet the deadlines without an issue. ARC definitely goes the extra mile to make their company a five star service.

Team ARC

Thank you Omar. We will continue to strive to be the best !!!

5 /5
Tony Askari 2017-04-19

Great service.

Team ARC

Thank you

5 /5
UMK Architecture 2017-04-19

Love working with ARC San Carlos. They are super professional, accurate, reliable, fast, and always friendly and fun to work with. I won't go anywhere else!

Team ARC

Thank you !!! We will continue to work hard and earn your trust

5 /5
Rita McLaughlin 2017-04-19

I have worked with ARC for over 10 years and have always been impressed with their prompt and courteous service. On the very rare occasion that there was a problem, it was resolved quickly. The staff is very friendly!

Team ARC

Thank you Rita. We will work hard to maintain your trust.

5 /5
Steven Sarquis 2017-04-19

I have worked with Scott Braley and his team for almost 10 years now, they are great to work with. I have not had one issue with their work, and I highly recommend them to anyone and everyone.

Team ARC

Thank you for your kind comments. We will continue to earn your trust and your business.

5 /5
Elaine 2017-04-19

The San Carlos ARC team was terrific in meeting a very, very tight deadline - and the quality was great!

Team ARC

Thank you Elaine. We will continue to work hard to keep us with good service.

5 /5
Stephen 2017-04-19

The ARC San Carlos team has been working print wonders for me for the better part of 3 years and am always impressed by their professionalism and can do spirits, Scott, Linda, Rudy and Levi are some of the best in the business.

Team ARC

Thank you Stephen. We appreciate your comments. We love our customers.

5 /5
CathyLynn Erikson 2017-04-18

I have had the pleasure of working with all members of the ARC team at one time or another and they are very professional, courteous and timely in meeting my deadlines. They go above and beyond!

Team ARC

We love going the extra mile to help out our customers! Thanks for your feedback!

5 /5
Katie Pashel 2017-04-17

Everyone here is so friendly and helpful! They are professional and fast, always taking care of my printing needs on time and without errors. They remember me by name and make me feel like a valued customer. Thanks, and keep up the great service!

Team ARC

We're so glad our San Carlos team has been able to meet your expectations, Katie. Thank you for your feedback.

5 /5
Matt Lehman 2017-04-16

Always have prompt replies and great service!!!

Team ARC

We're happy to help, Matt. Thank you for your feedback!

5 /5
Lois Miller 2017-04-15

Excellent quality, service and list of helpful printing services. I have used this business for over 10 years and am very satisfied with the ongoing support.

Team ARC

We love creating long lasting relationships with our local customers. Thank you so much for your feedback.

5 /5
Esther Strathdee 2/14/17 2017-04-15

Have been customers for over 20 years and customer service, especially Linda Rico and Scott Braley is outstanding!

Team ARC

Thank you for your support of ARC for so long. We value and appreciate your feedback.

5 /5
Charly Doerr 2017-04-14

These guys are my go to printers! I have used their services for many years including when they were in Mountain View. Top notch service and when there is an issue ( which rarely happens) it is resolved in a very quick and professional manner.

Team ARC

It's our pleasure to offer top notch service. Thank you for your review and continued support!

5 /5
John Berry 2017-04-14

ARC San Carlos is consistent in their high quality service and response - it is a pleasure doing business with them

Team ARC

It's our pleasure to offer consistency in our work and communication. Thank you for your feedback!

5 /5
James Neubert, Architect 2017-04-14

I've worked with ARC in San Carlos for over 20 years, and they have a great team of very friendly, accommodating staff and technicians who are determined to get you the quality you want in resolution, in every part of your order. The staff have been there for many years, which is testament to the organization - they are professional and intent on satisfaction, and have the latest in technology and reprographic equipment. They open at 7:30 AM !!

Team ARC

Wow, thanks for recognizing our awesome San Carlos team! We appreciate your loyalty and the great review, James.

5 /5
Rodan Builders, Inc. 2017-04-12

Team San Carlo ARC, Ordering our plans from this team has made my job less stressful. I know that my emails will be answered immediately, my order delivered when promised, if not before! Bravo Team San Carlos, thank you for you consistent professional business practice. Thank you

Team ARC

We're proud of our San Carlos team and glad to hear we make your job easier! Thank you for your positive feedback.

5 /5
Cara N 2017-04-12

Always on time (early in fact!) with fast, friendly service.

Team ARC

We strive for on time, fast & friendly service. Thanks for the review Cara!

5 /5
Jeff Richardson 2017-04-11

Great team to work with and always deal with deadlines in a professional manner.

Team ARC

Thanks Jeff. We appreciate your business and the review!

5 /5
Mike B 2017-04-11

Worked with them for years - San Carlos ARC NEVER disappoints - even if there has been an issue, they quickly make it a non-issue. Great People - Great Results.

Team ARC

Thanks Mike! We strive for great results, so it's great to hear we're hitting the mark. We appreciate the feedback and your continued business!

5 /5
Erin Perez 2017-04-10

I've worked with most of the San Carlos Arc team for years and they never disappoint. They are accommodating with times needed even if they get the packages late and try their best to get us our jobs in a timely manner. The QC is great too because they have caught missing items that I hadn't noticed. I love working with them and have all the confidence in their team!

Team San Carlos

On time and perfect -- that's what we're striving for! Thanks for the stars!

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