Most of the times, I'm happy with the services and print quality and punctuality. However this one time, my fault, I forget to indicate how many copies I need, I did get an e-mail question, however, It was after work hour on Friday night, I didn't see the email question until Monday late morning, I need the prints back by 1:00 PM. Only if someone would have pick up the phone and call me on my cell, my # was included in my e-mail. This wouldn't have been a problem.
Thanks for sharing, Wayne! You are right, our team dropped the ball and should have called. We appreciate you sharing your experience so we can learn from it, and make sure it does not happen again!
Had a great experience with ARC team, Chennai. Much happy with their service. Cost effective and Speedy work. Special thanks to Mr. Udaya Kumar from Sales and Marketing team for very patient and neat coordination. Thanks to Mr. Santhosh - Good designing work. Best Wishes Guys!!
Thanks, Jyothi! We are pleased you choose ARC, and proud to provide you the quality expertise and service that your project deserved!
I am usually in contact with Robin from the South Bend Office. She is always professional and pleasant to work with and responds quickly. Thank you Robin, and the rest of the team, for all you do!
Thanks, Anjie, for your shout-out to Robin! Love to hear that she provides you ARCmazing service!
The service provided was exactly as promised. Imagine that!
Thanks, Steve! That's how it is when you choose ARC!
The staff was friendly and helpful. I did have to follow up a bit, but my job was completed quickly and with quality. I'll be happy to use them again.
Thanks for sharing, Ryan, and we hope to see you back soon!
Michele, front desk, is friendly and efficient, especially on a time crunch!
Thanks for the shout-out to Michele!
Took a while to find out the that Venice Location was in charge of items pertaining to DSA. The process was not seamless but part of it was my lack of familiarity with the process. Once the order was placed, the response was prompt: they notified me when the plans were scanned and sent me a link to a PDF file online. The quality of the scans is good - even for half-tone hatches. Good service overall - I would recommend this business.
Thanks for sharing, Miguel, and glad to hear that your scans tuned out well! We are always looking for ways to improve our process, so hopefully next time will go smoother for you!
Good Service, quick response from the office staff. but nowadays we are not getting on time delivery.
Thanks for sharing! We do our best to be on time, so please let us know when we are late so we can correct the issue.
The guys I worked with to get my project done were quick and easy. great communication too. Good Job!
Thanks, Sam! All your projects will be handled quickly and easily when you choose ARC!
Always prompt and professional. Now working together more than 20 years.
Thanks, Jay, for your review and for being one of our most valued, long-time customers!