Richmond

Rating: 4.9 - 23 reviews

ARC
1905-C Westwood Ave
Richmond, VA 23227
United States

Phone: (804) 355-8601
Fax: (804) 355-2533
Email: Richmond.digital@e-arc.com

Hours

Monday - Friday: 8:00 AM - 5:00 PM

Manager

Samantha Harris

Ratings & Reviews

4.9 /5

Based on 23 Reviews

Your Rating

Customer reviews

5 /5
John Pleunik 2017-07-11

I have used ARC for a number of large format rush jobs over the past year and they ALWAYS deliver. Great bunch to work with.

Team ARC

Thanks John--We enjoy working with great customers like you, as well!

5 /5
Becky White 2017-06-14

Dana, Andrew, and Steve have been wonderful to work with. They are professional, considerate, and friendly. I had a great experience getting copies made and edited. Thank you for a warm welcome and a fond farewell, and perfect copies. Becky

Team ARC

Thanks for the five star review, Becky! We appreciate your business.

5 /5
Alice Blanchard 2017-06-07

I cannot say enough about the fabulous customer service and the high quality of work provided by ARC Document Services! They are great to work with and have become my go-to large format printer

Team ARC

Thanks for making us your go-to! We appreciate your business and the review.

5 /5
JPD 2017-05-22

I have used Arc for all of my construction document printing needs for the past several years. They are dependable and timely. I will continue to use them.

Team ARC

Thanks much. We appreciate your continued business!

5 /5
Stacie Rose 2017-05-19

Use them for printing large documents. Always great communication, quick delivery and the prints look great!

5 /5
Mark Franko Custom Building 2017-05-19

Excellent service and always accommodating when we have a rush job

5 /5
richard stutts 2017-05-19

For the last few years, Renee Willams and her staff at ARC Richmond have provided efficient and professional services for printing construction drawings, and with conversion of documents to digital format. I have recently had the pleasure of working with Danna Conlee, who has developed building signage and tenant graphics. Her design and technical skills are extraordinary, and the attention to detail and responsive approach are the very best. Highly recommend.

Team ARC

Thanks much for the recommendations. We're happy to be of help!

5 /5
Rachel Livingston 2017-05-19

ARC is one of my favorite vendors to work with. Danna always responds promptly and gets the work done fast. We so appreciate all that she does.

5 /5
Missy Butcher 2017-05-19

Very courteous representatives. ARC has always provided us with correct and quick product responses.

5 /5
Jason 2017-05-19

The folks at ARC have been incredible to work with. Staff associates are personable, knowledgeable and friendly. I have used ARC for many years. They handle all of our company's prints and signage materials. I have dealings with ARC multiple times per week. Have never had a bad experience. Keep up the great job ladies (Renee, Sylvia & Danna).

Team ARC

Thanks Jason! We definitely will keep up the good work and we appreciate the feedback.

5 /5
Katherine 2017-05-19

ARC has been professional and on-time with every large print project. Even our last minute requests - which are sometimes, same day. From community meeting display boards, to court case binders, they really can't be beat. They also have the best price on basic printer paper! All around top-notch!

Team ARC

Thanks for the five stars Katherine! We appreciate your business and the positive feedback.

5 /5
Jessica Marcus 2017-05-19

I have been using ARC for several years. They have consistently delivered above and beyond what is expected. Danna has gracefully worked my emergency print jobs into their existing schedule on more than one occasion, for which I am eternally grateful! Great company, great resource! Would recommend to anyone.

5 /5
Linda Basilio 2017-05-19

Always gets our plans to us in a timely manner. Plans are best quality in clarity and use. We would never use anyone else.

Team ARC

Thanks for your loyalty and the positive feedback!

5 /5
John G. 2017-05-19

I use ARC for all my large printing needs. They print my construction drawings and my job banners. Their people are super responsive and the pricing is excellent! That is an unbeatable combination and that's why they are my go-to!

5 /5
Sid Hyman 2017-05-19

Always fast & courteous

5 /5
Jason Brooks 2017-05-18

I have been using ARC Richmond for several years for getting architectural, interior design and our internal shop drawings printed and can always count on ARC to print and deliver fast and when promised!! Never had an issue with any of the drawing sets and love the simplicity of sending the information to be printed!

5 /5
John Owen 2017-05-18

I've been using ARC for years to create posters for work related conferences. They've always worked with me to make sure that the posters look exactly like I want and have always given the turn-around time I needed. Their prices are competitive too with others who provide similar services. I would recommend ARC to anyone.

Team ARC

Thanks much for your continued business and for the recommendation!

5 /5
Natalie 2017-05-18

I have found myself using their services more frequently recently. They are fast, responsive and the finished product is always high quality!

4 /5
Lisa Bassett 2017-05-18

This is the 4th time I have used your services and I must say the ladies up front know there product, friendly, and they make sure the job is correct. But when I deal with production they never communicate back to let you know anything. That is the only downfall.

Team ARC

Thanks for the positive feedback and also for letting us know where we can do better!

5 /5
Nancy L Moore 2017-05-11

Excellent service and great product.

Team ARC

And awesome customers! Thanks for your review.

5 /5
Jessica Marcus 2017-05-10

The folks at this branch, particularly Danna, have been an incredible resource for not only the obvious printing needs, but also as a sort of general media advisor. She has saved me from a number of potential deadline failures as our printer has failed at the most inopportune of times.

Team ARC

So great to hear, Jessica! Thanks for the positive feedback.

5 /5
Frank Badalson 2017-05-10

I can say I very much enjoy working with Danna.....she has done a superb job for us. Also her attention to detail in fixing minor problems to produce a clean visual poster is very much appreciated. The whole staff there has been helpful and professional. I thank You for what you provide and will continue to be a faithful customer and give recommendations when I can, Sincerely, Frank Badalson

Team ARC

Thanks Frank! We think the Richmond team is awesome too!

3 /5
Whitney 2017-05-05

I never received and email or call saying that my documents were ready. So when I tried to call in and pick them up at 4:30 they told me they were closed and I'd have to wait to get them. I was confused why I never was notified the printing was complete and that their website says 5PM close when apparently that is inaccurate.

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