San Antonio

Rating: 5.0 - 60 reviews

ARC
600 Broadway
San Antonio, TX 78215
United States

Phone: (210) 227-7181
Fax: (210) 226-3514
Email: Sanantonio.prod.broadway@e-arc.com

Hours

Monday - Friday: 8:00 AM - 5:00 PM

Manager

Jeff Romain

Ratings & Reviews

5.0 /5

Based on 60 Reviews

Your Rating

Customer reviews

5 /5
Orlando 2017-07-19

The whole ARC group is always a pleasure to work with. I have been using them since I was a student and continue to use them throughout my professional career. I can expect a job done correctly and on time. Roger Carrillo has always been respectful and responds quickly to my e-mails to make sure my orders were being done correctly. Thanks for your hard work.

Team ARC

Hi, Orlando! Thanks for being a long-time customer and for the shout-out to Roger! You can always count on ARC!

5 /5
Ross 2017-07-08

Jeff Romain was called urgently on Saturday morning to help with a last minute color graphics job that our client in CA needed for a show that Apple had in San Antonio. Jeff who was dealing with a family issue involved others to assist him personally so he could come to the shop and run the project himself. This commitment and dedication from ARC team member's like Jeff is what makes ARC Great! Jeff you went above and beyond to take care of our customer. Our customers expectation were not only met, but you exceeded them truly wow'ing them. Todd, myself and the entire team are truly Thankful for your Loyalty and Dedication! Thank You!!

Team ARC

We love going above and beyond for our customers. We truly appreciate your business and thank you for sharing this!

5 /5
Monica 2017-06-27

I'm extremely impressed with ARC San Antonio. I have brought two projects to them as a new client for an RFQ submittal and they've produced very high quality pieces and met my deadlines. Both of my projects, though small runs, were complicated with subtle differences between each. ARC did an amazing job with them and I really appreciate their attitude and ease with handling them!

Team ARC

Great to hear, Monica! We're happy to be of service and look forward to working with you in the future.

5 /5
Kristen 2017-06-19

This was my first time using ARC and I thought you guys were excellent. Everyone was super nice to me and got me all my materials to me on time. I plan on continuing using you guys and recommending you all to whoever is looking for this type of services. Thanks again for all your help and my Tabs I ordered turned out great.

Team ARC

Great to hear, Kristen! We look forward to a long partnership and appreciate the recommendations.

5 /5
Heather V 2017-06-01

I typically work with the ARC office in Austin, so I've come to expect great service from ARC. I hadn't worked with this San Antonio location until this week, but again, ARC did not disappoint. I wanted to send a special thank you and shout out to Eduardo and the driver for their patience and dedication to helping us get the materials we needed for a critical interview. Thanks ARC for always making our firm look good!

Team ARC

We love making our customers look good! Thanks for the five stars!

4 /5
Justin Bellott 2017-05-30

Reliable and Efficient! ARC Document Solutions has always accomodated the need for quick turnover and delivery. Errors are few and far between.

5 /5
Keller-Martin 2017-05-30

Virgil is awesome!

5 /5
Moses Moorman 2017-05-26

Jeff was extremely helpful and prices were much more reasonable than competitors. Fast turnaround. Will come back.

5 /5
Cristina Cano 2017-05-23

ARC Doc. Solutions is a great company with great customer service. Roger Carrillo and all the staff are very helpful and they always deliver on time! We highly recommend it and we appreciate all your help!! Thanks!

Team ARC

Thanks for the recommendation, Cristina! We appreciate your business and the positive review.

5 /5
George Taylor - Pronto Sandblasting 2017-05-23

I wanted to take a moment of your time to let you know what a great job your team is doing. Every time I call or email them they are always very courteous and respond to our needs in a very timely manner. I wanted you know how much I appreciate them and to thank them for their excellent service. Please let them know and also the owner.

Team ARC

Thanks for the kind words George! We truly appreciate your positive review.

5 /5
Troy Griggs 2017-05-19

Excellent service.

5 /5
Stephanie S. 2017-05-18

I have used ARC for 2.5 years and couldn't be more pleased with their outstanding customer service!! Loretta is absolutely wonderful to work with and Roger is so prompt!! Together, they're always getting our jobs perfectly and quickly done!! Thanks for all your hard work guys!! We truly appreciate it!!

Team ARC

We wholeheartedly agree, Stephanie...the San Antonio team is amazing! Thanks for your business and the positive review.

5 /5
Ricardo Turrubiates 2017-05-18

Excellent customer service. ARC never fails to deliver. Roger is very helpful and quick with any questions we may have.

5 /5
Sunset Road Gallery 2017-05-17

I use ARC for all of my scans for artwork. They are the best. If there are issues, the staff will make it good. I've been using them for years. I love their printing too. Dan McBain

5 /5
Ben Berg 2017-05-16

Roger is always prompt with responses and the prints are always as intended.

Team ARC

Great to hear! Thanks for the feedback.

5 /5
Arthur Campos-Campos Architecture 2017-05-16

Time and time again, ARC San Antonio has come through for me on my large format print orders. I am extremely grateful to the staff for your professionalism and great customer service.

Team ARC

We're grateful to great customers like you! Thanks for the positive feedback.

5 /5
Jacqueline McGilvray 2017-05-16

Ed does a great job on the vinyl for Blue Star Contemporary and it a pleasure to work with.

Team ARC

It's a pleasure working with you as well, Jacqueline. Thank you for your review.

5 /5
Chelsea Hickey 2017-05-15

Great quick service! Our go to company when printing large quantities.

Team ARC

"Go to" is what we like to hear, Chelsea. Thanks for the shout out!

5 /5
Dana Marsh, AGC - San Antonio Chapter 2017-05-15

We have worked with Jeff for years and have always had excellent and prompt service.

Team ARC

Great to hear, Dana! Thank you for your continued business.

5 /5
Karen White 2017-05-15

My experience with ARC San Antonio has been only positive. The personal is always respectful, helpful and prompt. I have not had any problems and this is a first class operation.

Team ARC

Thanks Karen. Our San Antonio team is awesome! We appreciate the positive feedback.

5 /5
Kimberly Hartzog 2017-05-15

ARC has been a part of our team of more than a decade.

Team ARC

Thanks for your continued business over the years! We appreciate the review.

5 /5
Andrea 2017-05-11

Quick and reliable. Our "go-to" company in any situation, including last minute change-ups.

Team ARC

Glad to be your go-to Andrea! We appreciate the vote of confidence.

5 /5
Isaac Ojeda - The DADO Group 2017-05-11

ARC provides excellent and prompt customer service. Roger is always quick when responding to emails and communicating the status of projects, which helps our office plan accordingly.

Team ARC

Glad to be of service! Thanks for the positive feedback.

5 /5
Audrey Rodriguez 2017-05-11

I worked with Jeff and his production team for years and have always received exceptional customer service with on-time deliveries.

Team ARC

We're so pleased you're happy with the level of service being offered. Thanks for your continued support and feedback.

5 /5
Sarah Watson - Beaty Palmer Architects 2017-05-11

The team at ARC always goes above and beyond to meet our expectations! We have to come to rely on ARC for excellent customer service and document quality.

Team ARC

Thanks for putting your trust in us!

4 /5
Chet Sexton- Petrus Interior Systems 2017-05-11

Roger always is on top of the orders. I've never had any issues. Excellent service and pricing!

Team ARC

Great to hear. Thanks for the feedback!

5 /5
Bekki Hans 2017-05-11

Always excellent service and very quick response time!!!

Team ARC

Thanks for the thumbs up Bekki! We appreciate your business.

5 /5
Elias P. - Kinetics Consulting 2017-05-11

Very good service. Roger is very helpful and the team is punctual with deliveries.

Team ARC

We agree...the San Antonio team is superb! Thanks for the review.

5 /5
Linda Wilson - Galaxy Builders, Ltd. 2017-05-10

We get excellent service overall but especially from Loretta who handles our account on a daily basis with extreme professionalism and is very courteous as well. We really appreciate the special attention!

Team ARC

And we appreciate your business, Linda!

5 /5
Steve Richter 2017-05-10

The crew there is always helpful and ready to handle any job. Jeff makes sure everything runs smoothly.

Team ARC

Thanks for the positive feedback, Steve!

5 /5
Pam Neugebauer/Munoz and Company 2017-05-10

Always ready to help us, no matter what the situation. Great job and great customer services from this location. Very pleased

Team ARC

We're pleased you're pleased, Pam! Thanks for the review.

5 /5
Lee Adam Romain 2017-05-10

Always meet and surpass my explanations, never had a five star rating at order locations but 600 Broadway, San Antonio Texas

Team ARC

Thanks much for the five stars!

5 /5
Rogelio Rodriguez 2017-05-10

We have been using ARC on Broadway St. for some time now and it's always a pleasure to work with them. They really go out of their way to meet our requests even after hours. Great team! Roger is the gentleman I'm greeted by often and is as professional and friendly as they get.

Team ARC

We love going out of our way for great customers like you! Thanks for the positive feedback.

5 /5
Roger Carrillo 2017-05-10

Roger is always an amaxing help and gets our projects out very quickly!

Team ARC

We know how important your time is! Thanks for your review.

5 /5
Bradley Gonzales, KMC 2017-05-10

Always providing fast, quality work. With integrity you can depend on.

Team ARC

We're proud of our dependability and the confidence customers like you have in us, Bradley. Thanks for the reivew!

5 /5
Deanna Euresti 2017-05-10

Great customer service :) Always timely

Team ARC

A :) right back at ya', Deanna. Thanks for the stars and the kind words.

4 /5
Linda Wilson 2017-05-09

Awesome Service and quality work!

Team ARC

Thanks for the thumbs up, Linda!

5 /5
Luis Garcia 2017-05-09

Love the service and copies are always ready for pick up

Team ARC

Thanks for the five stars Luis!

5 /5
Maribel S. 2017-05-08

Have been doing work with ARC for a few years now and while working with multiple companies. Overall, their work has always succeeded our expectations. Loretta is always very helpful and gets our orders processed quickly. Would highly recommend them!

Team ARC

Thanks much for the recommendation. We appreciate your business.

5 /5
Rialto Studio, Inc. 2017-05-05

Their staff is very friendly and helpful. We can call or email just about anything and it's always done very quickly. We appreciate all they do to get the job done! I highly recommend them! :)

5 /5
JJ Perez, MLP Ventures Inc. 2017-05-05

Quick service under tight deadlines. Always professional quality with the best customer service.

5 /5
Dawn Ann Larios 2017-05-05

The Team of ARC has truly perfected the "Art of Customer Service." I work for Muñoz & Company Architects. Each time I come in to place an order, I am greeted by Loretta, sometimes Jeff, the Manager. They are always so pleasant, and quick to get my order processed. Their work is impeccable (Ed Perez), and they never hesitate to rush your order- knowing that each project is time sensitive. I will continue using them and urge others to do the same!!!

Team ARC

Thanks for referring others to us. We truly appreciate your business.

5 /5
Adan Ochoa (AO Design, LLC) 2017-05-04

Always a pleasure doing business with them, their staff is extremely helpful and go beyond the standard customer service to get my jobs done.

Team ARC

It's always a pleasure doing business with you, Adan. Thank you for your feedback!

5 /5
TOMCO, Inc. 2017-05-01

We always get great service at ARC on Broadway in San Antonio! They are always friendly (especially Loretta and Roger), do a good job every time, and are quick. Highly recommend these guys!

Team ARC

Thanks so much for the recommendation! We appreciate the positive feedback.

5 /5
Rivera Engineering 2017-05-01

The San Antonio ARC office is very quick, knowledgeable and professional. We like that we can email a document and it's always ready early. Thanks to everyone at that office (great team) !!!

Team ARC

Thank YOU for your business. We appreciate the positive feedback.

5 /5
John S. Troy, Landscape Architect 2017-04-27

Store is ALWAYS TOP DRAWER SERVICE. I couldn't live without all the quality help- always honest with time expectations. I walk in and feel like I am the only customer! Loretta at front is sooo personable and friendly; Jeff and Roger always gets work done on time and correct. My design business is successfull due to the production that I get from Arc. Thank You! John

Team ARC

We agree, John--the San Antonio team is phenomenal! Thanks for the kind words.

5 /5
Tobin Smith Architect 2017-04-27

ARC gets it done. High recs!

Team ARC

Thanks for the shout out! We appreciate the five stars.

5 /5
Rafael Domit 2017-04-27

Great service. They Arc is very helpful and they always make accommodations to get your prints out in time.

Team ARC

We strive for great service, so it's nice to hear we're hitting the mark! Thanks for the positive review.

5 /5
Shane Valentine, Rubiola Construction 2017-04-27

Our Company has used ARC San Antonio exclusively for the last 17 years and we are always impressed by the level of service we receive from the whole team. We would highly recommend ARC San Antonio.

Team ARC

Thanks for your continued business all these years, Shane! We appreciate the positive review.

5 /5
Dan Cancilla 2017-04-27

We've been working with this location for years and I cannot say enough good things about the staff and their ability to quickly get our jobs turned around. They're the best!

Team ARC

Thanks much for your continued business, Dan. We appreciate the positive feedback.

5 /5
Eva from M.J. Boyle GC 2017-04-27

Always appreciate the quality of service and help received from everyone at ARC. :) Thanks a ton!!

Team ARC

Thank YOU a ton, Eva! We appreciate the positive review.

5 /5
LF Architects 2017-04-26

Waited after hours for a reprint, much appreciated!

Team ARC

Thanks for the five stars! We appreciate your business.

5 /5
Tejas Premier 2017-04-26

We always appreciate the quality and service we get from the folks @ ARC! Roger & Loretta are always ready to help with our "rushed requests" when they arise!

Team ARC

Our San Antonio team is awesome! Thanks for your business and the positive feedback.

5 /5
Marsha Michelson 2017-04-26

My Company has used ARC for many years and we have always been pleased. Customer service is beyond, work quality is really great. They also have a creative department that is always very helpful. Loretta, Roger and all employees are just SUPER!!!

Team ARC

Thank you for your comments. We strive to be the best in the market and keep our customers happy. Our employees will be thrilled with your comments .

5 /5
Erica 2017-04-26

Always a pleasure & never disappointed. The staff is always helpful. I wouldn't go anywhere else.

Team ARC

Thanks much for your loyalty, Erica! We appreciate the five stars.

5 /5
Keith Foerster 2017-04-19

Loretta always makes sure that I have my plans ready when promised. The service and professionalism is by far superior to other services in town. The trust I have in this company led to us purchasing our new plotter from Jeff and we didn't "shop" them because they have always treated us fair and honest.

Team ARC

Wow, thanks Keith! We truly appreciate the trust you've put in ARC for your printing needs.

5 /5
George 2017-04-18

Arc Document Solutions on Broadway always gets it right for our office needs. Loretta and Roger work closely to meet out document specifications and deliver excellent service Day-in and Day-out. Thank you, Arc team members!

Team ARC

We're happy to be able to meet your expectations. Thank you for your review!

5 /5
Richard Deras 2017-04-14

We have really enjoyed working with Loretta. Always professional and always puts forth the extra effort with service. It has been so easy to work with her. Thank you for all your hard work and dedication.

Team ARC

We're happy to hear you've had a great experience working with Loretta. Thank you for your feedback!

5 /5
SKA Architects 2017-04-14

It has been a great experience working with the ARC team over the past few years. Loretta Villarreal has been wonderful to work with and has provided our firm excellent service. She has gone out of her way to make sure that our projects receive the best attention possible. Her professionalism and commitment has made her part of our success as any member of our own staff. We thank the ARC team for all they have done!

Team ARC

Excellent Customer Service is the San Antonio team's priority and Loretta is definitely on board! Thanks for your feedback!

5 /5
Val Marshall 2017-04-11

I have had the pleasure of working with Jeff for over 4 years. His creativity and problem solving is legendary. 1-800-Jeff is my only contact for our company's printing needs.

Team ARC

Thanks Val! It's a pleasure working with you, as well. Thank your for your review and for trusting ARC with your printing needs.

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