Birmingham

Rating: 5.0 - 24 reviews

ARC
2924 Third Avenue South
Birmingham, AL 35233
United States

Phone: (205) 323-1563
Fax: (205) 324-6980
Email: Birmingham.CustomerService@e-arc.com

Hours

Monday - Friday: 8:00 AM - 5:00 PM

Manager

Rod Ellison

Ratings & Reviews

5.0 /5

Based on 24 Reviews

Your Rating

Customer reviews

5 /5
Tim Wilson-Hoar Construction 2017-07-13

Excellent service. Very knowledgeable and easy to work with. Fast turnaround, with great customer service. Many thanks to the ARC team.

Team ARC

Many thanks back at you, Tim! We appreciate your business and the feedback.

5 /5
Michael 2017-07-12

Another popular company didn't take the lead to figure out how to get my document from my computer. Sandy took the time to dive into the issue and soon had multi options on not only "could" it print, but a variety if options to choose from. I highly recommend ARC.

Team ARC

Thanks for the recommendation! We appreciate your business and the review.

5 /5
Valencia 2017-07-10

ARC is the epitome of excellent customer service!

5 /5
Kim 2017-06-20

WOW! No extra charge for colored project sheets!!! Thank you ARC!

5 /5
Rod Ellison 2017-05-30

Rod Is always a great help! Thanks for all your assistance

5 /5
MAP Development 2017-05-30

As always, excellent customer service! Rod went the extra mile and edited a spreadsheet for us to better fit our printing needs. We'd highly recommend ARC!

5 /5
Lyn Duncan 2017-05-23

Once again, the team at ARC has been very helpful. Sandy called me when I hadn't responded to her question via email to be sure they were printing exactly what I wanted. Thanks so much, Sandy!!

5 /5
Cox Pool Service Co. Inc. 2017-05-23

Don't waste your time going anywhere else ! Rod is the man. He has made me the hero more times than I can count. Always a quick turn around and Rod, Sandy and the rest of the crew are top notch!!!

Team ARC

We love helping our customers look good! Thanks much for your business and the feedback.

5 /5
Cantley and Company 2017-05-17

We love ARC in Birmingham, Al! They do a great job of taking care of us and always have a quick turn around for our projects. Wonderful customer service, highly recommended!!

Team ARC

Taking care of our customers is what we like to do most. Thanks for the shout out!

5 /5
Kelly Hulsey 2017-05-04

I enjoy walking into ARC, being called by name, having friendly conversation and receiving professional treatment. For my small business, they have been extremely helpful!

Team ARC

It's been our pleasure to work with you, Kelly. Thank you for your review.

5 /5
Jessica Bennett - ArchitectureWorks 2017-05-04

We love using ARC - they're always so fast and so nice. Very easy to upload files and place orders. I don't hesitate to recommend them to anyone. Thank you for always going above and beyond!

Team ARC

It's our pleasure to go above and beyond! Thank you for the review.

5 /5
Cox Pools, Jeffery Martin 2017-05-03

Wonderful company to work with, friendliest staff and a turn around time that can't be beat!

Team ARC

Thanks for the 5-star review! We appreciate your business.

5 /5
Lyn Duncan 2017-05-02

We had a presentation board that needed to be done on a very short notice and when I called Rod at 3:00 in the afternoon and he told me he could have it back before 5:00, I was thrilled! To make it even better, it was back in our office before 4:15! Rod always does a great job for us! Everyone at ARC is always helpful and does all in their power to make us look great! Thank you!!

Team ARC

We work hard to make our customers look great. Thanks for the feedback, Lyn!

5 /5
Bob Burns, Architect 2017-05-01

Recently I asked for a set of prints and had forgotten that ARC here in Birmingham had three versions of the same project. I could easily have taken the wrong set of prints to my meeting, but ARC caught the problem and called to ask which set of images I wanted. This simple professionalism is typical of the attention I have received from them over the years and I am grateful that they are looking out for my interests.

Team ARC

We've got your back, Bob! Thanks for the positive feedback.

5 /5
Morgan Painter w/ SDR Studio 2017-04-26

Everyone at ARC is so helpful and willing to go the extra mile! It is great to work with a company that still puts so much value in customer service. Thanks ARC!!

Team ARC

We love going the extra mile for our awesome customers. Thanks for the positive review!

5 /5
Morgan Painter w/ SDR Studio 2017-04-26

Everyone at ARC is so helpful and willing to go the extra mile! It is great to work with a company that still puts so much value in customer service. Thanks ARC!!

Team ARC

You're so welcome! We love going the extra mile for our customers.

5 /5
Valerie Romano 2017-04-25

Chris, Rod, and Sandy are all wonderful to us! We've been using ARC for our printing needs for years now, and you all always help us when and where ever you can. Thank you, it does not go unnoticed!

Team ARC

Thanks for saying so, Valerie! Our Birmingham team is phenomenal and we so appreciate you noticing.

5 /5
Trevor Matchett, AIA 2017-04-20

Have been using ARC for years, and very happy with Rod, Sandy, Chris, and everyone over there. Just used the PlanWell service on a public bid job for the first time, and I am beyond satisfied. The team has been extremely responsive to my first-time-user questions, and the service itself is a great time-saver and stress-remover. Well worth the price!!! Keep up the good work guys, we appreciate it!

Team ARC

Thank you Trevor. Customers like you are very special to us. We will continue to do our best and earn your trust.

5 /5
Rebekah Boswell 2017-04-12

Upon recommendation, I used ARC Document Solutions for the printing and laminating of 3 scientific posters for the Alabama Department of Forensic Sciences. I felt that the representation of the work we do for the State of Alabama should be presented in a quality format. Rod Ellison assured me that I would be pleased with the product and I was blown away. I was told by others that anyone in town could print and it would be a third of the price- Rod agreed- then clarified that he and his team excel in quality and customer service. He could not have been more accurate. I highly recommend ARC for all of your printing needs.

Team ARC

Wow! Thanks for the detailed review, Rebekah, and for outlining your reasons for using us. We're always glad to hear we've hit it out of the park with our customers. Thanks for the review!

5 /5
Heidi H. Core, IIDA 2017-04-12

ARC provides excellent customer service and high quality printing. Even when I send print jobs over at the last minute and need them back quickly, they always do their best to fit me in! I highly recommend ARC for not only production-type printing but also presentation-type printing.

Team ARC

Thanks for the recommendation, Heidi -- and thanks for the review!

5 /5
Holly Stringfellow 2017-04-11

Our service with ARC has always been excellent. They never ever disappoint . They always check everything before printing it and will call if they have any questions. Chris, Sandy, and Rod are always treat me as if I am their only customer. I highly recommend them!

Team ARC

Thanks for noticing Holly! We strive for excellence and really appreciate your review.

5 /5
Blair Connell 2017-04-11

Rod and his team can be summed up in a few words. FAST,ACCURATE,FRIENDLY Always a blast to do business with.

Team ARC

Thanks Blair! We have a blast doing business with you too. Thank you for your kind words!

5 /5
MELISSA SNOW-CLARK 2017-04-11

GREAT CUSTOMER SERVICE--CAN ALWAYS DEPEND ON A JOB WELL DONE.

Team ARC

We love it when our customers depend on us! Thanks for the review, Melissa!

5 /5
Cox Pools, Jeffery Martin 2017-04-10

Rod and his team are fantastic!They have made me look like a hero more times than I can count. When someone can make me feel like I am their only customer, that is special indeed. I highly recommend ARC Document Solutions to everyone in my network.

Team Birmingham

Thanks for the shout out! Our customers are all heroes! Glad we can help.

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