Farmington

Rating: 5.0 - 79 reviews

17 Talcott Notch Road , Farmington, CT  06032 , United States

Phone: (860) 677-8817
Fax: (860) 677-6504
Email: arcct@e-arc.com

Hours

Monday - Friday, 8:00 AM - 5:00 PM

Manager

Jamie Fox

Ratings & Reviews

5.0 /5

Based on 79 Reviews

Your Rating

Customer reviews

5 /5
Patrick 2017-06-21

Always come through for any projects I have. They have been consistently easy to deal with, time efficient and cost effective.

5 /5
Scott Sullivan 2017-06-21

I have had the pleasure of working with ARC Document Solutions of Farmington for many years now. I have had the opportunity to utilize their services both professionally and personally. I have always been impressed by the quality of their product and their commitment to customer service excellence. I work for AAA, an organization that has built its foundation on providing world class service to the members that rely on us daily. I feel that ARC of Farmington mirrors that mission by ensuring that their clients receive top-notch service and that their business is valued and appreciated. On the occasions that I have visited their location, the staff have always been attentive, courteous and helpful. Annette, Jamie and Mike make a great team and seem to work incredibly well together to meet the needs of their clients. All of the projects that I have done with ARC over the years have been delivered on time and I have always received exactly what was promised. The pricing is competitive, the service is excellent and the finished product always speaks for itself. I have recommended ARC of Farmington to several of my business partners and friends. They have always indicated that they have enjoyed the same experience that I had described to them when recommending ARC to assist them with their printing projects. I personally look forward to working with ARC in the future for all of my printing needs.

5 /5
Drew 2017-06-21

Great turn around!

5 /5
Avonridge, Inc. 2017-06-20

For some 20+ years we have been using ARC Document Services. Everyone there is continuously courteous, cheerful, prompt and efficient. They regularly go out of their way to provide us with the utmost in service.

5 /5
Bernie Moran 2017-06-20

The entire team at ARC has been tremendously helpful and professional each and every time we have used their services. Jamie Fox and the talented people who work alongside of him deliver on time and within budget. If something is not right, they correct it immediately. As a small business it is refreshing to have such an outstanding partner handling some of the most important images and documents. Excellence is an everyday thing for the ARC team.

5 /5
Melissa 2017-06-20

Great customer service! Give us what we need quickly. Thanks for making the process pleasant!!

5 /5
Holly Holden, Holly Holden & Co.,Ltd. 2017-06-20

Working with the team at Arc is pure delight for my interior design company! Arc over-exceeds our expectations in every endeavor that we trust them with. I am always impressed with their professional expertise. Our orders are delivered on time and always with an exceptionally competitive rate. The best part of the years I have worked with Arc is their joyful friendliness. Our interior design company depends on their attention to detail and that is why I am and will continue to be such a devoted customer.

5 /5
Scott lee residential design 2017-06-19

Friendly helpful staff that delivers promptly and makes my job a whole lot easier

5 /5
Brian Curran 2017-06-19

I've been working with the folks at ARC for almost 20 years, and they continue to come through for me. Jamie and Annette are awesome. It's such a nice luxury to have a print shop I can totally rely on.

5 /5
Nicole 2017-06-19

Very nice, professional, helpful staff.

5 /5
Maggie Garden 2017-06-08

We started working with Arc this year for our printing and design needs. They have always gone above and beyond with their professionalism and promptness. They are a local business and great to collaborate with on personal level. Their work product is always impeccable. I highly recommend them!

5 /5
Bob Durbois 2017-06-06

ARC always delivers more than what was promised, on time and at a good price.

5 /5
Bob Durbois 2017-06-05

ARC consistently delivers above expectation, on time and at a reasonable price.

5 /5
Connor 2017-06-02

Fast response time and always receive what was asked for

5 /5
nina fox 2017-06-02

I have worked with Jamie Fox and his staff for years and years and they always do top notch work and meet tight deadlines when necessary. I highly recommend ARC.

5 /5
Gail Herrick 2017-05-30

I've been using ARC Document Solutions (Farmington, CT location) for almost a year now. They help us with all of the printing and delivery needs for our engineering team. Jamie Fox and his staff are very prompt in their responses to questions/concerns, they go above and beyond to meet any unusual requests that we have, and it's clear that the customer's needs are first. They make printing and delivering to clients in CT (when we're located in Kansas City) a breeze. Thanks for all the help!

5 /5
Lisa Palma 2017-05-26

Worked with them for a school photo banner. Quick service and very reliable. Very helpful and easy to work with.

5 /5
Annette Hyland 2017-05-26

Thanks to all at ARC for dependable service and excellent customer care.

5 /5
Domenic Pane 2017-05-25

Quick, reliable, and always exceed expectations! Great company

5 /5
Hilary Donald, L'ARC Architects, LLC 2017-05-25

ARC Document Solutions, Farmington, CT (still Crest Graphics in my contacts) has been part of our team for over 25 years! Thank you for your excellent service!

5 /5
Jean M. Bergen 2017-05-25

We love working with ARC. Fast service and friendly customer service representatives give them 5 stars for me.

5 /5
Garrett Fishman / PKT Development 2017-05-25

Everyone here is not only helpful but know what they are doing! They are also reliable which is very important when doing a presentation. They always come through time and time again. I highly encourage anyone with printing needs to go see them!

5 /5
Chris Linday 2017-05-25

Documents are always ready quickly and the service is always top notch!

5 /5
Deanna S. Dewey 2017-05-24

Arc (Farmington) is reliable, knowledgeable and understands we are a small business who has requests with little notice. They always help us out with a smile.

Team ARC

And we always will, Deanna! Thanks for your business and the positive review.

5 /5
Rob Pepin 2017-05-24

Service is always first rate

5 /5
Bob Durbois 2017-05-24

Great people, consistently delivering more than expected, at a reasonable price.

5 /5
Anca Dragulski 2017-05-23

at Bemis Associates LLC we love working with the ARC team in Farmington and highly appreciate their professionalism, always positive attitude and timely response !

5 /5
Angela 2017-05-23

excellent service

5 /5
Debbie Reed 2017-05-17

Always prompt email response and quick turnaround - a pleasure to do business with!

Team ARC

The pleasure is all ours, Debbie. Thanks much for the positive feedback!

5 /5
Lois Noble 2017-05-16

I appreciate the personal service we receive from ARC. Whatever the issue, your company seems to find the solution, fast!

Team ARC

We appreciate great customers like you Lois! Thanks for the review.

5 /5
Erin Finan 2017-05-16

Very prompt with any service or supplies we order. Great company to work with!

Team ARC

Great working with you too, Erin! Thanks for the feedback.

5 /5
Jim Corliss 2017-05-15

Great people- very knowledgeable

Team ARC

Thanks Jim! We appreciate the feedback.

5 /5
Sara Bruzik 2017-05-15

ARC is quick and efficient while putting out quality products. The team is always very friendly and helpful and always flexible, if needed. We are always highly satisfied with their work.

Team ARC

Wonderful to hear, Sara! We appreciate your positive feedback.

5 /5
amy larose 2017-05-12

The best customer service-they are willing to help provide top quality materials and meet deadlines all with a smile....

Team ARC

It's our pleasure, Amy! Thanks for the positive review.

5 /5
Leah Stack, Green & Levine LLP 2017-05-10

Everyone we have worked with at ARC is wonderful. They are very responsive to our requests and very helpful.

Team ARC

Excellent customer service is our priority, so happy to hear your a satisfied customer. We appreciate your feedback.

5 /5
Mike Messina, CT Historical Society 2017-05-09

Everyone on the ARC Farmington team is fantastic to work with. They'll do whatever it takes to make sure you're happy. We've been using them for years and they keep getting better.

Team ARC

It's true...we will do whatever it takes to make our customers happy! Thanks for the positive words, Mike.

5 /5
Katy Carroll, Fuss & O'Neill 2017-05-08

I have been using ARC's large format color printing services for many years and have always been very satisfied. They accommodate our tight deadlines and the products they deliver are outstanding. Annette and Jamie are a pleasure to work with and I highly recommend ARC Farmington to anyone with visual graphic printing needs!

Team ARC

Thanks so much for the recommendations!

5 /5
Joe Campanella, Design Alliance, LLC 2017-05-05

Arc has been part of my team for close to 30 years. Starting when they were know as Crest Graphics and through a few name and location changes. Arc has continued to provide great services and competitive pricing. I would urge everyone to use Arc for all their graphic/reproduction/printing needs. Great service with a friendly smile.

Team ARC

Thanks for your business over all these years, Joe! We truly appreciate the feedback.

5 /5
Suzy Ehrlich 2017-05-05

ARC is highly recommended!! Their turn around time, customer service and attention to detail are top notch. Thank you.

Team ARC

Thank YOU for the nice comment, Suzy!

5 /5
Karen Goulet/WSP/Parsons Brinckerhoff 2017-05-05

Excellent service and a pleasure to work with!

Team ARC

The pleasure is all ours. Thanks for the positive feedback.

5 /5
Sally Gonthier 2017-05-04

I have used ARC for years to print my conference posters and I can always count on fast turnaround and excellent customer service. Thanks Annette!

Team ARC

Thank YOU Sally! We appreciate your positive feedback.

5 /5
Ben Roberts 2017-05-04

Turnaround time is always on point and the customer service is second to none. Keel up the good work everyone!

Team ARC

Thanks for letting us know our customer service is second to none. We appreciate your feedback!

5 /5
Clifford Jubac 2017-05-02

Great working with you guys. Excellent service!

Team ARC

Happy to provide you with excellent service and great working with you too!

5 /5
Christopher Clark- Lj Electric Co Inc 2017-05-01

Its been a pleasure doing business with the ARC team of Farmington, and we will continue to do so, thanks again guys

Team ARC

Thanks much for your continued business! We appreciate the positive feedback.

5 /5
Kurt Knotts 2017-05-01

Excellent quality, service and attention to detail. Jamie runs a great operation you can trust.

Team ARC

Thanks much for the positive feedback, Kurt!

5 /5
Amy 2017-04-29

I love working with this team! They are always going above and beyond with service and quality which makes my job easier. The ARC Connecticut team is my go-to for any reprographics services.

Team ARC

We love going above and beyond for our customers! Thanks for making us your go-to for your printing needs.

5 /5
Susan Hurley - QSR Steel Corporation 2017-04-28

I enjoy doing business with ARC! They have same day delivery and their delivery driver is top notch!

Team ARC

Thanks Susan! We appreciate your business and the positive feedback.

5 /5
Mike 2017-04-27

Love this team! They consistently deliver.

Team ARC

Thanks much, Mike! We appreciate the review.

5 /5
Priscilla Newcomb 2017-04-27

I am an award-winning graphic artist, photographer, digital artist and painter. For more than 15 years I have brought my professional files to Jamie and Annette for print and scanning. They are experts at understanding my needs and the needs of my clients. The finished products are superior to my expectations, superior to what I have received from other print businesses. Jamie and Annette often deliver ahead of schedule, at the most competitive price, and always with a cheerful smile. I have referred many visual arts colleagues to Jamie and Annette. A few years ago I brought them a complicated 150 page color document that I was delivering to senators and representatives in Washington DC. The quality of the finished work was excellent, and indeed needed to be. The document was delivered from the legislature to the FDA. The beauty and perfection were such that the document's content was medically compelling and emotionally overwhelming, as it had to be. Because of the sensitivity and precision that Jamie and Annette brought to this politically and medically complex project, we changed federal law and preserved the lives of millions of people. When I say "we" I include Jamie and Annette with team of professionals and lay people who overcame egregious wrongs perpetrated by pharmaceutical companies. This is the power of print. This why only Jamie and Annette print my professional work.

Team ARC

Thanks so much for the kudos! We appreciate your business.

5 /5
Dale Cutler 2017-04-26

Always prompt and efficient service.

Team ARC

Thank you Dale

5 /5
richard kenyon 2017-04-26

Terrific people and great help service

Team ARC

Thank you Richard for your comment.

5 /5
Debbie 2017-04-26

We have been using ARC in Farmington for a number of years. Their staff is always friendly, knowledgeable, and willing to offer suggestions. We have also done business and work with ARC in North Carolina and have had the same great experience.

Team ARC

Great to hear you've had positive experiences at both of those locations, Debbie. Thanks for the feedback!

5 /5
MARK BIEBER 2017-04-26

I own and operate The Aardvark Art Studio in Berlin, CT and have shared many projects with those who meet and greet one at ARC. In my years of bringing them challenges both in size and scope I have, in every instance, found the product to be done on time, as ordered, and inside of the proposed budget. 5 stars from me, no doubt what-so-ever!

Team ARC

Thanks for your loyalty, Mark! We appreciate it and the positive feedback.

5 /5
TO Design LLC 2017-04-26

Great staff! Always an immediate response, always accommodating to our deadlines ...even that last minute stuff! Highly recommended.

Team ARC

Thanks much for the recommendation. We truly appreciate it and your business!

5 /5
richard kenyon 2017-04-26

Terrific people and great help service

Team ARC

Thanks for the five stars, Richard! We appreciate your business.

5 /5
Peter 2017-04-26

We have ben using ARC Farmington for several years now and have had great experiences with their services. Friendly knowledgeable staff who consistently exceed our expectations with their quality and speed of execution on all of our projects. Thank you Jamie and everyone at Farmington ARC. Peter C. Montesano, Manager Veterans Memorial Skating Rink West Hartford

Team ARC

We agree, Peter--the Farmington team is impressive! Thanks for the positive feedback.

5 /5
Brad Moseley 2017-04-25

My name is Brad Moseley. I am the coordinator for the American School for the Deaf archives. ARC, with the help of designer Amy LaRose made four historical panels for the Cogswell Heritage House. They look great, professional and highlights ASD's historical achievements in Hartford, Connecticut, United States and beyond. I will not hesitate to recommend them to anyone! Thank you for a job well done.

Team ARC

Thanks so much Brad! We're proud of the quality work we do for great customers like you.

5 /5
Josh Ziegler 2017-04-25

ARC Farmington, and Annette Higley in particular, are a pleasure to work with. Always quick to respond to paper order requests, and delivery is always prompt. Highly recommend.

Team ARC

Thanks so much for the recommendation, Josh! We appreciate your business.

5 /5
Joanna Kress 2017-04-25

ARC Farmington is AWESOME! I can't say enough good things. Time timing is never an issue. I feel well-taken care of and that my order really matters. I love working with the entire team!

Team ARC

We love working with you too, Joanna! Thanks for the kind words.

5 /5
Lisa Harlow 2017-04-25

We appreciate the members of the Farmington ARC and the experience they have. They are responsive, efficient and provide quality results for us! Thank you

Team ARC

We're proud of the quality work we do, Lisa. Thanks so much for noticing!

5 /5
Jamie, West Hartford Lock 2017-04-24

A pleasure doing business with everyone in the Farmington office. Always professional and reliable. Quick to deliver all of our orders. Thank you!

Team ARC

Thanks for tooting our horn, Jamie. We value your business and the 5-star rating.

5 /5
Chris 2017-04-24

ARC Farmington is very responsive and provides professional service always. I would reccomend their services to all customers.

Team ARC

Thanks for the recommendation, Chris. We value your business and the positive words!

5 /5
Jeffrey A. Gebrian, Landscape Architect 2017-04-24

It has been and continues to be a sheer pleasure to work with the Farmington Team. Their prompt and professional level of service is superb, especially during moments of crisis. Will continue working with them. Jeffrey

Team ARC

Thanks so much Jeffrey! It's a pleasure working with you, as well.

5 /5
Litchfield Historical Society 2017-04-24

Fantastic products, quick turnaround, and great customer service - we couldn't do our exhibits without them!

Team ARC

Thanks so much. We're honored to be your partner in printing!

5 /5
Brian 2017-04-24

Great work and always on time!

Team ARC

Thanks for the high five, Brian! We appreciate your business.

5 /5
Christine, Tecton Architects 2017-04-24

We've been doing business for over 10 years (probably more like 20) and the staff at the Farmington location has always gone above and beyond what is expected from a business. They've never let us down and always do everything in their power to get us what we need when we need it, even with some impossible deadlines!

Team ARC

Thanks for trusting us with your printing needs for all these years, Christine! We truly appreciate your business.

5 /5
Julie 2017-04-20

They are fantastic to work with and always produce high quality, consistent products in a timely fashion.

Team ARC

We agree...our Farmington Branch is fantastic. Thanks for the positive feedback, Julie!

5 /5
Jason Silver, Crest Mechanical Services 2017-04-20

We have been working with them for almost 7 years now. Friendly and professional staff. We use them almost weekly and always meet out deadlines. We look forward to continuing our business with them.

Team ARC

Thanks Jason! We appreciate your loyalty and look forward to working with you for many years to come.

5 /5
The Associated Construction Co. 2017-04-20

Great Company. Awesome, friendly and knowledgeable staff. Prompt and accurate service always.

Team ARC

Prompt and accurate service is what we're all about. Thank you for your business and the positive feed back!

5 /5
Mike DiPippo 2017-04-20

The arc team is always pleasant and prompt in meeting our needs.

Team ARC

Thanks Mike! Great to hear we're doing a good job meeting your printing needs. We appreciate the feedback.

5 /5
Bret Bowin 2017-04-19

I've been and ARC customer for over twelve years. Jamie and Annette have helped me meet many a deadline. They go above and beyond. I appreciate their "whatever it takes" effort.

Team ARC

Thank you for your kind comments. We will continue to earn your trust and your business.

5 /5
Jackie Q. 2017-04-19

Great customer service and very helpful. It's simple to place an order. I look forward to working with Jamie again.

Team ARC

Thank you for your kind comments. We will continue to earn your trust and your business.

5 /5
Amy LaRose 2017-04-15

I have worked with ARC on many projects, always reliable, excellent work and great to work with. Thank you Jamie, Annette and Mike.

Team ARC

Our team in Farmington is awesome and we're glad you think so, too. Thank you for your review!

5 /5
Nicole Diorio 2017-04-14

ARC has been wonderful to work with. I've had the opportunity to work with Jamie, he is beyond helpful, provides excellent work, and is just pleasure to work with. Thank you!

Team ARC

It's wonderful to work with you too, Nicole! Thanks for the shout out.

5 /5
Gerson Escobar 2017-04-14

Great team! Mike and his team are always helpful and they deliver great results for us. I highly recommend them.

Team ARC

Delivering great results is what we're all about! Thanks for the recommendation, Gerson.

5 /5
Debby C 2017-04-14

Jamie Fox always does a great job. He is always consistent and gets our Drawings and Specs back to us very quickly.

Team ARC

Thanks Debby! We love Jamie too and appreciate your positive feedback

5 /5
Joseph Urso 2017-04-14

Always reliable. Always willing to satisfy clients.

Team ARC

Reliability and a willingness to satisfy is what we're all about. Thanks for the positive feedback Joseph!

5 /5
Anne Bjorkland 2017-04-14

Jamie, Mike and Annette understand customers' needs. Their dedication to quality is stellar. Thank you team for your outstanding commitment!

Team ARC

Thank YOU for your kind words Anne! We appreciate your business.

5 /5
Jonelle Lawhorn 2017-04-13

I've worked with Jamie and Annette for years and have always found them to be exceptionally helpful and always resourceful...and the end result has always been terrific.

Team ARC

Thanks Jonelle--glad to hear you received great service at our Farmington branch. We appreciate the positive feedback!

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