Grand Rapids

Rating: 5.0 - 16 reviews

ARC
800 Monroe Ave. NW, Suite 110
Grand Rapids, MI 49503
United States

Phone: 1-616-452-1495
Fax: 1-616-452-8866
Email: michigan.grandrapids@e-arc.com

Hours

Monday – Friday: 8:00 AM – 5:00 PM

Manager

Matt Sinke

Ratings & Reviews

5.0 /5

Based on 16 Reviews

Your Rating

Customer reviews

5 /5
Carolyn B. 2017-07-15

ARC knocks it out of the park. Both their service and quality are great. We are are given the same great experience whether the job is big or small. They seem to really care about what they do and their work reflects that.

Team ARC

We really care about getting it right for our customers and it's gratifying to hear you're having great experiences with us. Thanks for the feedback!

5 /5
Kathy R. 2017-04-29

Fast, friendly and thorough. Adam has been fantastic! He and the team give exceptional service and are clearly at the top of their craft. We were originally recommended ARC and now we do the recommending. Very very pleased!

Team ARC

Thanks so much, Kathy! We truly appreciate the recommendations.

5 /5
Chris R. Hansen 2017-04-19

I have had the great privilege and honor to work with Matt and his team for a number of years. It is rare that you find such a high level of customer service as you do at the Grand Rapids ARC office. They are so quick, accomodating and have a great friendly spirit that is exciting to be around. Thanks so much to the team at ARC. You are all a blessing to me.

Team ARC

Thank you Chris. We are very blessed to have the chance of working with customers like you.

5 /5
Penny VanDellen 2017-04-14

The wonderful staff at Arc are a joy to work with! Everything we request is done in a timely and professional manner, their turn around time is second to none! Worked with these folks for years, the best in the business!

Team ARC

We’re happy at work because our customers are so good! Thanks for the stars!

5 /5
Matthew Ogden 2017-04-14

Could not be happier with the service Matt and his team at ARC Grand Rapids provide! Every time I visit I walk away feeling that I received the best service in town. No matter how tall the order they always deliver, keep up the great work!!

Team ARC

Providing the best service in town is our main goal. Thanks for the kudos, Matthew!

5 /5
Chris Jones 2017-04-14

Fast, professional, great quality

Team ARC

Thanks so much Chris! We appreciate your business and your positive feedback.

5 /5
Jen Yonkers 2017-04-14

Grand Rapids ARC is so great to work with! Fast turn around times and great customer service!

Team ARC

Fast turnaround times and great customer service our our top priorities. Thanks for the review Jen!

5 /5
Brooke Thorburn 2017-04-13

Everyone at ARC is wonderful to work with. They always answer my questions and emails in a timely manner. The turn around time is fast and their customer service is great! They are the BEST place in Grand Rapids!!!

Team ARC

We agree The Grand Rapids ARC is awesome! Thanks for your positive review, Brooke!

5 /5
Kim DeBoer 2017-04-13

Prompt and efficient service. Can always count on Grand Rapids ARC to get my documents/copies made quickly. Great customer service!

Team ARC

Our Grand Rapids branch definitely excels at prompt and efficient service. Thanks for the review Kim!

5 /5
Chelsea 2017-04-13

These guys really know what they are doing! They are always willing to go the extra step when we need something from them. The team can turn around a project quickly and efficiently, and our prints always come out looking great. The Grand Rapids staff is always on top of their game and are all around great people to work and chat with!

Team ARC

Thanks Chelsea! We agree--the Grand Rapids team is amazing! We appreciate your continued support and great review.

5 /5
Jessica Jones 2017-04-13

The ARC staff at the Grand Rapids location are awesome! They are quick to fill our orders and are always willing to go the extra mile for us. We have been using ARC for several years now & its been a pleasure to work with both Matt & Adam! Very friendly and helpful staff that exceeds in customer service. We are very pleased and happy with the quality service!

Team ARC

Thanks Jessica! We agree, our Grand Rapids staff are awesome! Thank you for your review and continued support!

5 /5
Jeff DeKoning 2017-04-13

The team at the Grand Rapids ARC location are amazing! I email in a request for some plan copies and before I go and refill my coffee cup, I get a reply that my plans will be ready for pickup if I want to head their way. Matt and the rest of his team are awesome to work with.

Team ARC

We agree, Jeff--Matt and the Grand Rapids team are awesome! Thanks for the review and your continued business.

5 /5
Mike 2017-04-13

Great staff! We currently rent a plotter from ARC and still get our paper and inks from the Grand Rapids location. The staff is always friendly, helpful and offer professional insight into both reprographics as well as the latest technologies available. We are very happy with the all services provided.

Team ARC

Thanks Mike! It's a pleasure to provide friendly, helpful & professional insight to our customers. We appreciate your comments!

5 /5
lorene roskamp 2017-04-12

These guys are JUST THE BEST EVER!!!!!!!!! They not only do what is asked but pay attention to every detail. They are also friendly and quick!

Team ARC

Awww. Now you’ve got us blushing! Thanks for the stars!

5 /5
Taylor 2017-04-12

The employees at the Grand Rapids ARC location are awesome! The interior design firm I work for is right across the street, so we are constantly walking back and forth printing and picking up documents, and they are always fast, efficient, and do a great job. We at the firm have developed a great relationship with them and enjoy working with them immensely. They definitely know what they're doing, and the work they put out is high quality. Very satisfied with their services!

Team ARC

Thanks for the shout out, Taylor! C’mon over any time! Thanks for the stars!

5 /5
Teegan 2017-04-12

ARC Grand Rapids is amazing. They always go above and beyond!! They have a very quick turn-around on prints, faster than anywhere else I've ever been to. You can guarantee that you will always walk in to their office greeted with a smile, as well. Matt is one of the best workers I've ever seen! He's been a pleasure to work with the last two years. We wouldn't go anywhere else for printing because of him!

Team ARC

Thanks for the shout out, Teegan. We think Matt’s great, too!

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