Jacksonville

Rating: 5.0 - 90 reviews

ARC
4613 Philips Hwy, Suite 202
Jacksonville, FL 32207
United States

Phone: (904) 399-8946
Fax: (904) 399-0184
Email: jacksonville.production@e-arc.com

Hours

Monday - Friday: 8:00 AM - 5:00 PM

Manager

Rick Hey

Ratings & Reviews

5.0 /5

Based on 90 Reviews

Your Rating

Customer reviews

5 /5
Nick Jonihakis 2017-08-18

This ARC location's staff is awesome. Lori A. and Courtney M. are always very helpful, acoomodating, fair and communicate expectations of project completions, so we can plan our day accordingly.

Team ARC

Thanks, Nick, for sharing your experience working with Lori and Courtney! We are thankful that you choose ARC for your printing projects, and will keep up the great work!

5 /5
Tanya Adams 2017-08-18

Courtney is consistently invaluable as a resource and in making sure my orders are completed on time and correctly.

Team ARC

Thanks, Tanya, for sharing your experience working with Courtney! She is a great member of the ARC team!

5 /5
Philip Meadows 2017-08-17

excellent work and service

Team ARC

Thanks, Philip! We will keep it up!

5 /5
Angel Borja 2017-08-17

Lori and the team are always extremely helpful and timely. I appreciate that they are able to work with us to meet our deadlines. Thank you ARC!

Team ARC

Thanks, Angel! We are always happy to work with our customers to make sure their project is done right and on time!

5 /5
John Cusick 2017-08-17

Arc is always quick and exactly right.

Team ARC

Thank you, John! We take pride in doing fast, accurate work for our customers!

5 /5
Victoria 2017-08-17

Great company, friendly and helpful staff. Always fast to complete an order. Lori is my favorite! She's got excellent customer service skills. I always enjoy speaking and working with her. Thank you to everyone at ARC Document Solutions for the exceptional service.

Team ARC

Thank you for your positive review of Lori and the Jacksonville team. We appreciate your business and will keep up the great work!

5 /5
sean 2017-08-15

Lori and team always helpful, prompt and great to work with.

Team ARC

Thanks, Sean! We appreciate your feedback and will keep up the great work!

5 /5
Sauer, Inc. 2017-08-15

Fast and efficient - Never let us down!

Team ARC

Thanks! You can count on ARC to never let you down!

5 /5
Mott MacDonald 2017-08-15

Excellent customer service - the team at ARC is the best!

Team ARC

Thank you, Mott! We enjoy doing our best every day for our customers!

5 /5
Steve Cissel 2017-08-15

Always prompt service and always satisfied

Team ARC

Thank you, Steve! We will keep up the great work!

5 /5
Jason Murphy 2017-08-14

Timely, quality production with a great attitude

Team ARC

Thanks, Jason! Our attitude is "customer first", and we will keep up the good work!

5 /5
Lauren Marshall 2017-08-14

Best in the business!!

Team ARC

Thank you, Lauren! Yes, we are!

5 /5
Mark Downing CornerStone Homes 2017-08-11

We have used their service for years. They are awesome.

Team ARC

Thank you, Mark, for your loyal support! We will keep on being awesome!

5 /5
Angel Borja 2017-08-11

Lori and Courtney have been great with the last print job I sent through. They made sure everything was processed in a timely fashion and tried to keep budget in mind when running the jobs as well. Thank you.

Team ARC

Thank you, Angel, for sharing your experience with Lori and Courtney! We will do our best to earn your business on every project!

5 /5
Mary Conner 2017-08-04

I enjoy the "yes" and "can do" attitude when a call with a question or request. Even a small job, as this recent one is, it is an important job for our client and we are happy to have you on our support team. Thank you.

Team ARC

Thanks, Mary! We are glad to be on your support team! We love to bring our "can do" spirit every day to assist our great customers!

5 /5
sean 2017-08-04

Very responsive and always accommodating.

Team ARC

Thanks, Sean! We appreciate your review and your business!

5 /5
Monica Marrone- IKEA 2017-08-03

I have used other printers in Jacksonville and hands down ARC has the best prices, best customer service and quickest turnaround time. Mike and all the staff are so professional and wonderful to work with. These people are experts at what they do.

Team ARC

Thank you, Monica! Wee are glad that you choose ARC over all the other printers in Jacksonville. We will continue to provide you great service and fair pricing every time!

5 /5
ARCADIS 2017-08-02

The are always timely on orders and send an email after my request notifying me that they got my order. Very helpful when it comes to something I have questions on.

Team ARC

Thank you for your review! At ARC we always try to do the little things that make ordering easy for our customers! We appreciate your business!

5 /5
Sean 2017-08-02

Great service as always.

Team ARC

Thanks, Sean!

5 /5
Ben @ScottAlarm 2017-08-02

Great customer service. Always friendly and accommodating. It is a please doing business with ARC.

Team ARC

Thanks for the positive review, Ben!

5 /5
Dan 2017-08-02

Great job ARC .you have always done a great job for all my printing needs. Now with the ability to upload the files directly makes it even better..

Team ARC

Thanks, Dan! We are glad that you can count on ARC!

5 /5
Srikanth 2017-08-01

ARC has always done a great job for all our printing needs. With the ability to upload the files directly makes it even more efficient. Thank you.

Team ARC

Thanks, Srikanth! We are glad it is easy for you to place your orders with ARC!

5 /5
Jason 2017-08-01

Excellent, reliable and fast service as always. Thank you ARC Jacksonville team!

Team ARC

Thanks, Jason! You can always count on ARC!

5 /5
John Raccina 2017-07-31

Quick and painless. Thanks ARC.

Team ARC

Thanks, John!

5 /5
Carol 2017-07-27

ARC makes it very easy to order on-line printing and uploading files for printing. Delivery was next day, as requested. Great response by e-mails on process.

Team ARC

Thank you, Carol! We will keep up with the good work!

5 /5
Lauren P 2017-07-21

Exceptional customer service!

Team ARC

Thanks for the kind words, Lauren!

5 /5
Valerie Bentley 2017-07-19

Great Customer Service.

Team ARC

Thank you, Valerie!

5 /5
IKEA - Monica Marrone 2017-07-19

The ARC staff goes above and beyond. They are masters at what they do. The attention to detail and quality of the finished product is perfection.

Team ARC

Thank you, Monica! IKEA is a great customer and we are glad to provide great customer service for you!

5 /5
Cori Perry 2017-07-19

AMAZING customer service. Everything is done quickly and efficiently.

Team ARC

Thank you, Cori! We hope to keep providing you great service!

5 /5
Michael Schmidt 2017-07-19

Amazing response time and great to work with!

Team ARC

Thanks, Michael! ARC loves making happy customers!

5 /5
Bill Armentrout 2017-07-19

Doing a great job

Team ARC

Thanks, Bill, for the kind words!

5 /5
Mott MacDonald Jacksonville 2017-07-18

Consistently the best!

Team ARC

Thanks for the five stars!

5 /5
Lorri Thomas 2017-07-18

Prompt service!

Team ARC

Thanks for the shout out!

5 /5
Lauren 2017-07-18

Lori is very responsive to printing requests.

Team ARC

Thanks for the shout out Lauren!

5 /5
The Holmberg Corporation, Inc. 2017-07-17

5.0/5. All 5. Great service and quality.

Team ARC

Thanks for the 5-star review! We appreciate your business.

5 /5
Melody King 2017-07-17

Always professional and always ready when request.

Team ARC

Thanks for the shout out! We appreciate the feedback.

5 /5
Melody 2017-07-12

ARC has great customer service, fast and efficient. They work hard to send supplies quickly when ordered and to complete any print job sent to them. Highly recommended.

Team ARC

We're happy to be of service. Thanks much for the recommendation and the five stars!

5 /5
Zach Brown 2017-07-11

Always comes through in a pinch!!!

5 /5
HHV 2017-07-06

Fast, efficient and careful to get it right. Great customer service.

5 /5
Kris 2017-07-06

Great service every time, easy to on-line order

5 /5
Christine 2017-07-05

I really appreciate Arc's can-do approach. Special kudos to Lori and Mike.

5 /5
Lo Larsen 2017-07-05

Great service! Do everything they can to help you meet your deadline.

5 /5
Amber Mariea 2017-07-05

ARC is always very prompt to respond to order requests and very friendly! We can always count on them to meet all of our needs on a short notice which is greatly appreciated!

Team ARC

Thanks Amber! We appreciate your business and the five stars.

5 /5
Christine 2017-07-05

Outstanding service. Very professional. Made my job much easier.

5 /5
Liz 2017-06-29

Great to work with on payments!

5 /5
Jonathan 2017-06-29

Highly recommend!

5 /5
Lauren 2017-06-29

Excellent staff and service!

5 /5
Rick 2017-06-27

Very prompt, always helpful, always greeted with a smile and the people in the back are great. i would highly recommend them.

5 /5
K 2017-06-27

Freaky Fast and reliable. That sums it up.

5 /5
Rachel 2017-06-27

Excellent Service, Friendly Staff & they deliver a great product every time ~ we highly recommend them!!

5 /5
Justin 2017-06-27

Fast printing, good quality and quick delivery.

5 /5
Mott MacDonald Jax 2017-06-26

ARC gets it done!!! Their team is excellent and goes out of their way to provide top-notch service

5 /5
Chris Densmore 2017-06-26

Great Job!

5 /5
Lauren P 2017-06-26

ARC is the best - 10/10 would recommend to anyone!

5 /5
Khaldoun Doukmak 2017-06-24

Convenient, fast and friendly service. Highly recommend. Keep up the great work.

5 /5
Jess 2017-06-23

Excellent customer service!

5 /5
Alliance 2017-06-22

Fast and friendly service.

5 /5
Nathan (Pratt Guys) 2017-06-21

Best printing service in Jax. Fast, friendly, and accurate every time.

5 /5
Rob 2017-06-21

ARC is great! Always friendly staff and they do fantastic work. They have pulled me out of many binds...

5 /5
Nigel Scarbrough 2017-06-19

Excellent service...I would recommend to anyone with printing needs.

5 /5
Tidewater Homes 2017-06-19

They are always prompt and willing to help in any way.

5 /5
Donna Havard 2017-06-19

ARC Team in Jacksonville are the best! They always come through for us. Thank you very much.

5 /5
Jonathan 2017-06-16

5 Stars!

5 /5
Troy Miller 2017-06-15

ARC was great to work with easy, fast and good customer service. Great Job!!

5 /5
Annette 2017-06-15

Friendly, reliable service.

5 /5
Adam Kinslow 2017-06-15

ARC is always going above and beyond for the people they are helping, if i ever forget to add something all i have to do is call them and they take care of it. the Jacksonville ARC team is amazing and always helpful, keep up the amazing work ladies and gentlemen.

Team ARC

Thank you Adam for your comments. We will continue to serve you well. Our employees in JAX are the best !!!!

5 /5
Sean 2017-06-15

Always exceptional, reliable service.

Team ARC

We are happy to make your projects shine !!!!

5 /5
Valerie 2017-06-14

Service was great! Excellent work. I would use them again in the future.

5 /5
Will 2017-06-13

As simple as it gets.

5 /5
carol 2017-06-13

Documents delivered early

5 /5
Madison W. 2017-06-13

The service ARC is always fast and they don't mind all of the back and forth it takes to get something just right. They have high-quality services and they are extremely helpful!

Team ARC

Thanks much for the positive feedback and for your continued business!

5 /5
Aaron 2017-06-13

Excellent work, good knowledge, willing to accommodate. Can't get much better than that!

5 /5
Mott MacDonald 2017-06-13

The team at ARC is quick, reliable, and friendly and they always provide nothing but excellent service!

4 /5
Glen Harvie (Brooks Building Solutions) 2017-06-12

Uploaded file for drawing print request Answered couple relevant questions Received prints within 24hrs Exceptional

5 /5
Samantha Wai 2017-06-09

Incredible customer service! I've asked them to print a whole lot in a very short period of time and they have been able to accommodate by ridiculous requests. They are reliable and always get the print order correct. I greatly appreciate their delivery service guy who saves me time by bringing my order right to my desk and is a really fun person!

Team ARC

Great to hear, Samantha! Thank you for your business and the positive words.

5 /5
Able Construction Inc - Jacksonville 2017-05-30

ARC - Jacksonville is a great print shop. Great location to our home office. They are always friendly and very professional at this location.

5 /5
LCDR John Snyder USN Ret 2017-05-30

I've been using this print shop for over 10 years to print my organization' s monthly newsletter. The personal are superb, always friendly and professional. I have one issue that has plagued my submitting a job on the website. The JAVA applet that is used to select files to upload does not render on the different browsers I use. I've installed the latest version of JAVA on all of my computers and still have issues. Should be looked at and consider another FTP method that is more reliable.

5 /5
H Carpentry Construction 2017-05-26

Very professional. Made copies of plans while I waited. Good experience.

5 /5
Jeff Mason 2017-05-26

ARC-Jacksonville is always accommodating, professional and always meet our deadlines. Highly recommend them for all your printing needs.

Team ARC

Thanks for the recommendation, Jeff! We appreciate it and your business.

5 /5
Casey Conner 2017-05-26

Great response time!

5 /5
Jason Smith 2017-05-24

The ARC Team in Jacksonville is simply the best!! Best customer service in the industry and deliver everything on time.. Highly recommend to anyone needing print and copy services.

Team ARC

Thanks for the recommendation Jason. We agree, the Jacksonville team is top-notch!

5 /5
Donna Havard 2017-05-19

The Jacksonville Team at ARC is amazing! I've worked with them for almost 3 years and they always go above and beyond expectations. They make my job easy and always make me look good by getting our plans done early and before deadline. Thank you!

Team ARC

We love going above and beyond to make our customers look good. We truly appreciate your business and comments!

5 /5
Burnham Construction Inc. 2017-05-09

Friendly customer service and always a quick turnaround on getting our plans printed.

Team ARC

Thanks much for the positive feedback!

5 /5
Able Construction, Inc. 2017-05-03

As Always - We so appreciate the professionalism of the staff at ARC Jax. Great people & Great prints

Team ARC

We appreciate great customers like you!

5 /5
Kathy 2017-04-20

ARC is spoiling me! What a great bunch of people! Thanks so much for your service!!

Team ARC

Wow, Kathy! We truly appreciate your business and thank you for the nice review.

5 /5
Lauren 2017-04-19

ARC is the best - excellent customer service, quick and responsive, and they always make our projects look great!

Team ARC

Thank you for your comment. We will continue to service you well.

5 /5
Lucas 2017-04-19

When I order drawings from ARC I know I can expect them to be delivered in a very quick manor by Scott.

Team ARC

Thanks for the shout out Lucas! We appreciate your business and the feedback.

5 /5
Able Construction, Inc. 2017-04-19

ARC - Jacksonville is a great company. We have always requested their print services and have been very happy with all of the services they provide. :)

Team ARC

Thanks so much! We appreciate your business and the kind words.

5 /5
Jonathan 2017-04-19

Customer service is always excellent and they go out of their way to make sure the customer feels valued and gets exactly what they need on time.

Team ARC

Making sure our customers feel valued and get what they need is what we're all about. Thanks for your positive feedback!

5 /5
Nick Jonihakis 2017-04-17

The front counter staff always go out of their way to provide a superior customer experience. They helped me tremendoulsy this last week, by helping get my shipment out to our customer. Thank you!

Team ARC

Our Jacksonville team is always willing to go the extra mile for our customers. We appreciate your feedback!

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