Philadelphia

Rating: 4.8 - 24 reviews

ARC
417 North 8th St, Suite 402
Philadelphia, PA 19123
United States

Phone: (215) 563-7600
Fax: (215) 563-9770
Email: Philadelphia.Production@e-arc.com

Hours

Monday - Friday: 8:00 AM - 5:00 PM (weekends upon request)

Manager

Angelo DiAntonio

Ratings & Reviews

4.8 /5

Based on 24 Reviews

Your Rating

Customer reviews

5 /5
Annette Walsh - DAS Architects, Inc. 2017-08-16

Always a pleasure to deal with Dana and team at Arc - Philly. Very responsive to all needs.

Team ARC

Thank you, Annette! The Philly team appreciates your business and will do our best for you every time!

5 /5
Doreen Beaver 2017-08-16

ARC always does an excellent job for us. Dana is aware of our needs and is always professional. Thanks for taking care of us!

Team ARC

Thanks Doreen for the positive review! We love doing great work for our customer and appreciate your business!

5 /5
Leah 2017-08-16

Dana from ARC is not just our printer she has become our friend without the fast quality print work our business would surely suffer! We even enjoy their delivery man since we are on the Jersey side they are so quick it's like they are right around the corner! We are customers for life!

Team ARC

Thanks, Leah! We are glad that you enjoy working with Dana and the Philly team! We appreciate your loyalty and will always do our best to to take care of your printing needs!

5 /5
Kelly Markowitz - MPN Realty Inc. 2017-08-15

I just want to thank you for your exceptional work! You always get our projects done super fast and perfect ... even when I totally mess up the order form ;-). I'm always amazed at how quickly you all are on top of these projects. From Dana to the staff in the printing/scanning office, they have always bent over backwards to help out, and I just want everyone to know how much I appreciate it. The dependability and customer service is top notch. THANK YOU!

Team ARC

Thank you, Kelly, for your thoughtful review of Dana and the Philly staff. We are so happy that you are pleased with your service and are glad you are a customer!

5 /5
Joann Blaszczyk - Shropshire Associates 2017-08-15

A huge Thank You to Dana Roth for her exceptional service and quick responses to our requests. Dana is a tremendous asset to your company. ARC Philly Rocks!

Team ARC

Thank you, Joann, for sharing your experience with Dana! ARC does rock the original home of American Bandstand!

5 /5
Patricia Dunlea 2017-08-08

Junior Gonzalez has consistently worked under enormous pressure to give our Architectural Firm first class service. Last minute requests are common and he never makes me feel like I am asking too much, even when I know I am. Dana is always there to kindly answer our questions. ARC in Philly is the best!!

Team ARC

Thank you, Patricia, for your awesome review of our Philly team! We know how important getting the job done right is for your company, and we are always ready to go the extra mile for our customers!

1 /5
JLO 2017-08-03

I cannot speak on their products; however, billing is a nightmare. Make sure you review your invoices & statements.

Team ARC

Thanks for letting us know we could do better with our billing. We're proud of our customer service and if we can make something better, we’d love to talk with you! Please contact us directly so we can help. You can reach our Regional VP, Gerry Burns, by calling (215) 563-7600. We look forward to talking with you.

5 /5
MBH 2017-07-11

Great Service

5 /5
CFA 2017-06-28

I want to express my sincere thanks for Demetrio and your shop expediting that large print job for my office the other day! With negligible notice, you all did the impossible and got both needed copies of all 13 sets of documents to us in the nick of time! That was most-helpful and greatly appreciated! Kudos!

5 /5
Anthony Martin 2017-06-26

Excellent service from the front desk to the production crew to the delivery guys. The entire team is efficient and personable. Great to work with.

5 /5
Ellie Hays 2017-06-02

Drawings are always delivered on time, and always just what I wanted. Everyone is wonderful to work with!

5 /5
Sherry Hawk 2017-05-26

I can't say enough good things about the people I work with at ARC, Maurice, Dana and Brian. My orders are always delivered on time and perfectly. Maurice has helped me out a few tight deadlines on more than one occasion. Thank you!

Team ARC

Thanks Sherry and we agree...the Philly crew is amazing!

5 /5
kelly 2017-05-24

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5 /5
kelly 2017-05-24

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5 /5
Bernadette Butler 2017-05-22

Outstanding Service! Thanks to Dana Roth & The Delivery driver Bill .

5 /5
Tom Madonna 2017-05-12

Quick, easy, fast service.

Team ARC

Thanks for the shout out, Tom!

5 /5
David Light 2017-05-11

Had a paper jam that I could not clear. Contacted ARC and technician was on site within 24 hours and cleared the jam in minutes. Excellent service.

Team ARC

Great to hear! Thanks for the feedback.

5 /5
Bill Craig 2017-05-10

Always prompt and good quality prints.

Team ARC

Thanks for the five stars, Bill!

5 /5
Kathy Maloney 2017-05-10

Thanks Dana Roth for always getting me what I need when I need it! Great Customer Service!

Team ARC

We're happy to have another satisfied customer. Thank you for your review.

5 /5
Rosa 2017-05-03

They are always so helpful, and do not hesitate to try and find a solution. Awesome service ALWAYS!

Team ARC

Awesome service always is what we're going for. Thanks!

5 /5
Freeman Interiors 2017-04-28

Deliveries are quick, prints amazing quality! Both professional architectural drawings as well as presentations have been beautiful. Definitely are going to be working with them a lot more in the future.

Team ARC

Thanks much. We look forward to working with you in the future!

5 /5
MIKE TRAN (DESIGN BUILDERS) 2017-04-19

PHILADELPHIA ARC DOCUMENT SOLUTIONS STAFFS HAVE CONTINUE TO BE OF GREAT SERVICE TO OUR DESIGN FIRM. OUR CHIEF DESIGNER (ROBERT PISANI) HAS BEEN A LOYAL CUSTOMER OF ARC SINCE THE 70s, AND HAVING PERSONALLY INTERACTION WITH HIGHLY QUALIFY SERVICES FROM MR. DiANTONIO, "JUNIOR", AND THE LIKES GIVES ME THE INSIGHT INTO THE REASONS WHY OUR CHIEF DESIGNER HAS BEEN ARC's LOYAL CUSTOMER FOR SO LONG. I WOULD RECOMMEND THAT ARC PROVIDE THE INCENTIVES FOR MR. DiANTONIO , JUNIOR, AND PRESENT STAFFS TO CONTINUE WORKING FOR YOUR COMPANY. MIKE TRAN 267-298-6805

Team ARC

Thank you for you kind comments. We will continue to work hard and maintain your trust.

5 /5
KCA Design Associates, LLC 2017-04-18

ARC printing fulfills a critical part of our business needs, when it comes to printing architectural and over-sized prints. While the entire team is always helpful in making sure that our orders are always processed correctly and quickly, much credit is due in part to Angelo's attention to detail & great quick customer service when it comes to job processing. Since we typically run large quantities of jobs at any given time, an extra level of coordination and time is dedicated on ARC's end to make sure time & time again we get our prints quickly and efficiently. Whereas your other print shops may see you as a number, ARC knows you by name & their continued attentiveness and professionalism is why we will print nowhere else but ARC.

Team ARC

We're just like "Cheers" on TV...where everybody knows your name! Happy to be working with you, and thanks for the stars!

5 /5
Arcadis U.S. Inc. - Doreen Beaver 2017-04-13

Angelo DiAntonio is very responsive to our needs. He is always prompt and courteous. Our rush jobs or last minute jobs are no problem for Angelo and this is very important to us to satisfy our client. Print jobs are delivered on time if not sooner and are completed accurately in a very professional manner. The Philadelphia office of Arcadis is very happy with the services provided by ARC and we continue to rely on their exceptional service.

Team ARC

Thanks Doreen! Exceptional service is what we're going for! Thanks for noticing and for your positive comments!

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