Ventura

Rating: 5.0 - 48 reviews

ARC
5917 Olivas Park Drive Suite C
Ventura, CA 93003
United States

Phone: (805) 658-0156
Fax: (805) 658-8108
Email: ventura@e-arc.com

Hours

Monday - Friday: 7:30 AM - 5:30 PM

Manager

Ian FitzGerald

Ratings & Reviews

5.0 /5

Based on 48 Reviews

Your Rating

Customer reviews

5 /5
richard portlock - (sares regis group 2017-08-09

Ian and the team have always been the best at getting all our needs completed at an unbelievable time frame compared to the other printing companies we've used in the past. In our last experience, Ian performed like one of our architects in helping create a very important exhibit that I needed for Design Review Board of City of Goleta. Fantastic Job. By the way it was APPROVED!! THANKS FOR THE HELP!! RICHARD PORTLOCK SARES REGIS GROUP 805-890-7928

Team ARC

Thank you, Richard! We are so glad that you put your trust in Ian and the Ventura team to handle your critical projects! We are industry experts and know our customers, so we can beat other printing companies EVERY TIME!

5 /5
Oakwood Communities 2017-08-09

They are able to meet our requests every time, regardless of the lead times. Ian and Luis are always responsive and courteous. They are reliable and make it convenient to send documents anywhere in Southern California.

Team ARC

Thank you for the positive review for Ian, Luis and the Ventura team! We know that every project is crucial to your business and we strive to provide 100% fast, reliable service every time!

5 /5
Greg Musser / ECG 2017-07-27

Very responsive and professional service. 100% satisfied!

Team ARC

Thank you, Greg! We will continue to do a great job for ECG!

5 /5
Jonathan H. 2017-07-26

ARC Ventura's top notch service helped our firm coordinate a rush job for early morning delivery, and everything was handled exactly how we requested. We highly recommend ARC Ventura. Thank you, Ian!

Team ARC

Thanks for the recommendation, Jonathan! We will keep providing great service for your company!

5 /5
sshah 2017-07-19

Highly recommended

Team ARC

Thank you!

5 /5
Rick Beers 2017-06-27

The Ventura office has always treated up well, been on time, and great service.

5 /5
Ian At ARC 2017-06-20

Would never had been able to download all the documents for this project on Plan Well without him. Highly recommended

5 /5
Benny Sam 2017-06-02

Ian is very knowledgeable and accommodating. Always delivers ahead of schedule and with no mistakes. First class customer service.

5 /5
Matthew Uvari 2017-05-31

Wow!! I felt compelled to write this review after the pleasure of working with Ian on a seemingly impossible on the spot request. I have frequently visited ARC shops in the LA area and have never experienced the level of expertise and attention to detail that i received from the Ventura staff!! Ian even offered to print a small Disney Princess poster poster for my 5 year old daughter while we waited! 6/5 stars

Team ARC

Thanks Matthew! The pleasure was all ours and we're glad to be of help.

5 /5
Debbie Talamantes 2017-05-31

Ian is very personable & great to work with.

5 /5
Dee Carawan 2017-05-30

I have been using ARC Ventura for years and Ian has always been responsive, helpful and goes the extra mile to meet my deadlines. He keeps my business humming smoothly. Can't recommend them enough.

5 /5
Ron Newburn 2017-05-30

Doing a great job for me! Ian has been also done what he says he will do. He is very personable and easy to work with.

5 /5
Joh. Neveling. VK Builders 2017-05-24

Have found Ian and his assistant very efficient and helpful at all times. All round good service.

5 /5
Richard Portlock 2017-05-24

Service is the BEST!!!

5 /5
Ruth Mansi- Aldersgate Investments LLC 2017-05-24

Ian and his team offer an amazing service. They respond quickly, get clarification if necessary and fulfill orders promptly! Our orders are always done perfectly and with the utmost professionalism.

Team ARC

The Ventura team is awesome! And we appreciate your feedback.

5 /5
Melissa Smith 2017-05-24

Arc services two companies for us and we do not use anyone else. Over the years we have found ourselves backed into impossible deadlines to print plans and or schedules . Ian of Arc has always gone above and beyond to make us look like stars. Ian and his team continue to impress us as they value our long standing business relationship.

Team ARC

Happy to help, Melissa! We like tackling those impossible projects! Thanks for the stars.

5 /5
Gail Varie - BMC 2017-05-22

The Ventura team is fantastic. They always have my orders ready and if they have questions, they call me to verify. They are always helpful when I have technical issues and questions. Ian is always willing to help carry the huge plans to my car. If I need to wait for plans, they get them done promptly. Great Service!

Team ARC

Great service is a top priority for us. Glad to hear we're hitting the mark!

5 /5
Ben Turner 2017-05-18

The team goes the extra mile to meet our deadlines - even when things get hectic they make sure the plans are ready and keep an eye on quality to make sure we are ready with the best presentation for our clients.

5 /5
Staben Engineering Inc. 2017-05-18

They have a very simple and easy way to download doc's to their site. I send the docs over and stop by an hour later and everything is done and waiting for me. They have been very helpful to me in the past doing simple design items for our company. I would recommend to anyone!

Team ARC

Thanks much for the recommendation! We appreciate your business.

5 /5
Matt Brown/Trinity Steel Corporation 2017-05-17

Best service we have experienced with a print store. Plans are usually sitting on the counter when I arrive, (not lost, like every time at Cybercopy) If i have a rush job they can print it while I wait in about 10 minutes or less, Ian has even brought me drawings out to my truck while I wait. 100% satisfied customer.

Team ARC

Great to hear, Matt! Thanks much for letting us know.

5 /5
Rachel Hamilton 2017-05-17

Ian is the BEST! Due to an in-house snafu, we needed to get a corrected sheet printed and delivered overnight. Ian is going the extra mile to accommodate us. My entire team really appreciates it! Thanks!

Team ARC

Great to hear. Thanks much for the positive review.

5 /5
David Navarro/ACS Electrical Contractors 2017-05-16

Great Service! Ian is always accommodating . Most of the time I have time when I need plans printed but when I'm in a crunch Ian always comes through. Keep the great service up and there will be no reason to go anywhere else!

Team ARC

We will keep up the great service! Thanks for the feedback.

5 /5
Fore Construction 2017-05-16

ARC has been excellent and super quick to fill orders. Ian is a great example of fantastic customer service. Thank you for being great!

5 /5
PSFEG Inc. 2017-05-16

Thank you for your efforts.

Team ARC

You're most welcome! Thanks for the review.

5 /5
Kirby Construction, Inc. 2017-05-16

Excellent service, quick to fill orders. Best Customer service. Thank you, Ian and staff!

Team ARC

Thank YOU Kirby Construction! We appreciate your business.

5 /5
Jesus Muguerza Ibarra 2017-05-16

Great client service! Will suit your needs!

Team ARC

Thank you Jesus! We appreciate the positive feedback.

5 /5
California Pools 2017-05-16

We love working with Arc. Ian Fitzgerald and Arc has always been able to accommodate our needs with speed, efficiency and a can do attitude. We are very satisfied.

Team ARC

A can-do attitude is what we're all about! Thanks for noticing.

5 /5
Clark and White Landscape 2017-05-16

Accommodating, fast, deadline and detail oriented. They are always our first choice.

Team ARC

The Ventura team rocks and we're glad you agree! Thank you for your review!

5 /5
Comstock Homes 2017-05-15

Excellent customer service, very quick delivery, always reliable.

Team ARC

It's our pleasure to help you! Thank you for the review.

5 /5
Erich 2017-05-15

Quick results. Always on point. Can't imagine better

Team ARC

Our awesome customers like you make it easy. Thank you for the feedback, Erich!

5 /5
Eric Jones 2017-05-15

Ian has always been helpful, turns work around quickly. Great customer service!

Team ARC

We're happy to hear that Ian has been able to offer great customer service. Thank you for the review.

5 /5
Geske's Hauling Service 2017-05-15

Always do a great job and very fast at completing jobs.

Team ARC

Thanks much for the five stars! We appreciate your business.

5 /5
Jennifer Swihart, SECSCinc. 2017-05-15

The work performed by the ARC Ventura office manager and staff is turnaround in a very timely manner and is performed with accuracy. The staff is always willing to provide exactly what I need.

Team ARC

Great to hear, Jennifer. We're happy to be of service. Thanks for the review.

5 /5
Paul Ellias / VK Builders 2017-05-15

Thank you Ian, You guys have been and continue to be a pleasure to work with. My requests are always completed on time or ahead of time, Your response to my email requests has always been perfect and timely. You have made this aspect of my work day much easier. Thank you Paul

Team ARC

So happy we can help to your work day easier! Thanks for the positive review.

5 /5
Lynn Johnson 2017-05-15

Ian and his staff give prompt quality service. They go out of their way to accommodate specific needs I may have for each of my projects, and I always feel like a valued customer.

Team ARC

You ARE a valued customer, Lynn! Thanks for the feedback.

5 /5
Richard Cuen, AIA 2017-05-15

I've been an ARC Customer for over 10 years in the Las Vegas area. I just opened a new second office in Ventura County about one year ago. I've had the good fortune to be served by Ian Fitzpatrick in The Ventura Office. Every print order turns out perfect and the level of service from Ian and his crew is Stellar. Keep up the great work! Thank you so much.

Team ARC

Thanks for finding us in Ventura. We agree...Ian and the team are amazing! Thanks for the feedback and for your continued business.

5 /5
Nicole Hourian 2017-05-15

Ian and his crew are amazing. Quick and ready to respond to any issues or changes. Thank you so much for all you do!

Team ARC

You're most welcome Nicole! Thanks much for the positive review.

5 /5
Wade Lewis 2017-05-15

Ian and his team, great service , fast turn around and great quality.

Team ARC

Thanks Wade! We appreciate your business and the positive feedback.

5 /5
Kevin Sliger 2017-05-15

Ian has always been able to print my plans in a very timely manner. Do what was asked. He exceeds expectations. He deserves a big raise !

Team ARC

We agree Kevin... Ian is the best! Thanks for the kind words.

5 /5
Chris Conolly - Gensler, Los Angeles 2017-05-15

Really quick and responsive! ARC-Ventura was able to process our unusual order and work around a slight issue expeditiously. Really appreciate the help and look forward to working with Ian again.

Team ARC

Thanks much Chris! We look forward to working with you again, as well.

5 /5
Daniel G 2017-05-15

Ian and the crew over at Ventura Arc are great! They go above and beyond to provide great customer service and provide fast turnaround.

Team ARC

The Ventura crew is fantastic! Thanks much for the positive feedback.

5 /5
Jonathan Masterson 2017-05-15

Ian and Luis are always on the ball when it comes to quality service and meeting deadlines! Always very helpful and willing to go above and beyond to accommodate any requests!

Team ARC

We love going above and beyond for our customers. Thanks for the positive feedback.

5 /5
Phil W. - ASR Construction 2017-05-15

I have been using Ian and the crew at ARC for years now and have had nothing but great service. If I need anything they are there to help me out. Quick turn around and quality work. Thanks

Team ARC

You're very welcome, Phil. Your continued business is much appreciated.

5 /5
Jonathan Masterson 2017-05-15

Ian and Luis are always on the ball when it comes to quality service and meeting deadlines! Always very helpful and willing to go above and beyond to accommodate any requests!

Team ARC

We love going above and beyond for our customers! Thanks for the feedback.

5 /5
Douglas Henning 2017-05-15

ARC consistently completes our orders, whether large or small, in very swift fashion. To boot, their pricing is always good, so utilizing their services is a no-brainer....

Team ARC

Thanks Douglas! We appreciate the feedback.

4 /5
John Richey 2017-05-15

I'd give them 4.5 stars, but half stars are not an option. Very friendly service and our maps are of high quality printing.

Team ARC

Thanks John! We appreciate the positive feedback.

5 /5
SAL LOPEZ 2017-05-15

Thanks to Ian and his staff, I have had great service in regards to have any projects I have sent to them. All of the project have been completed in timely manner and done in a professional manner.

Team ARC

We think Ian and the crew are pretty special, too. Thanks for the stars!

5 /5
Matias 2017-05-12

Thanks Ian, always fast turnaround and heat customer service!

Team ARC

Thanks for the shout out, Matias!

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