Virginia Beach

Rating: 4.9 - 46 reviews

ARC
5608 Virginia Beach Blvd, Unit 101
Virginia Beach, VA 23462
United States

Phone: (757) 490-2305
Fax: (757) 671-1922
Email: VirginiaBeach.Production@e-arc.com

Hours

Monday - Friday: 8:00 AM - 5:30 PM (weekends upon request)

Manager

Tom McArtis

Ratings & Reviews

4.9 /5

Based on 46 Reviews

Your Rating

Customer reviews

5 /5
Redback One, LLC 2017-08-18

Excellent service and quality, highly recommend ARC! Vlad was great to deal with, he helped us to get our product perfected with a quick turnaround!

Team ARC

Thanks for sharing your experience with Vlad and the VB team. We love to do great work for our customers and hope you come back soon!

5 /5
Geoffrey Briggs 2017-08-08

Mr. Chernov, I wanted to take the time to let you know that the staff at the Virginia Beach Blvd. location have given excellent service to me and my company over the past several months. We have been working on a large project with tasks spread through our other two offices in Richmond and Manassas and the timely manner in which your staff have turned around digital products to us have been very helpful in our continued processes and giving our clients timely submittals. I look forward to working with ARC in the future as I deem your company to be an integral partner in our continued success.

Team ARC

Thank you, Geoffrey, for your detailed review! We are proud that you consider ARC a partner and that you were able to count on ARC to help you fulfill your long-term project. We will keep up the good work!

2 /5
R BYRD 2017-08-02

REQUESTED ACTUAL 24X36 AND DID NOT GET IT. GOT 20X36.

Team ARC

We apologize for this mistake. We will call you make the correction immediately . Thank you

5 /5
C. Rodrigo Rocha Rivera 2017-07-25

I love the way the company handles our requests, the speed on how they get to complete the requests as well as the friendly stuff willing to help and point out things that we may have forgotten.

Team ARC

We're willing and happy to help. Thanks for the five stars!

5 /5
Madeline Wall from Affordable Floors Inc 2017-07-19

I think you guys do an amazing job! Since using the new program, I love how I get a confirmation email and someone calls when materials are ready for pick up! You guys Rock! Keep up the good work!

Team ARC

Thank you, Madeline! We are glad you like the new changes. ARC is always striving to improve our services!

5 /5
Vince Huett 2017-07-18

Incredible service!! Employees call me by name every time I walk in the door and go out of their way to get print jobs done for me even if it is dropped off at the last minute. Very organized and personable. I would recommend the Virginia Beach office to anyone.

Team ARC

Hi, Vince! Thanks for recommending ARC! We will keep providing you 5-star service!

5 /5
Cassie Rangel 2017-05-31

The team at ARC goes above and beyond to meet our tight deadlines and deliver quality work for our company.

5 /5
TStrab 2017-05-05

We trust ARC to produce high-visibility documents for high profile customers. We have been so satisfied in the past, that we routinely have them ship directly to our customers without us needing to visually proof them first. I have every confidence that their work will be consistently excellent.

5 /5
Sherese Whitfield 2017-04-27

Professional staff and drivers are very pleasant.

Team ARC

Thanks Sherese! We appreciate the pat on the back.

5 /5
Sherese Whitfield 2017-04-25

Professional staff and drivers are very pleasant.

Team ARC

Thanks Sherese! We appreciate the review.

5 /5
Ryan Hobbs 2017-04-25

Everyone is very nice and super helpful. They all go out of there way to make sure I have what I need and when I need it no matter if it's right before closing time or not.

Team ARC

Thanks for the high five Ryan! We appreciate your positive feedback.

5 /5
Joseph Repinski 2017-04-25

Great customer service!!!!

Team ARC

Customer service is kind of our thing! Thanks so much for noticing and the positive review.

5 /5
Shoshana McHenry/AHP Construction 2017-04-25

Always fast, accurate and reliable. No order is too big or small or unusual. Everyone I've worked with is always pleasant, helpful and knowledgeable. Greatly appreciate the work and the people!

Team ARC

Big, small or unusual--we do it all! Thanks for the positive feedback.

5 /5
Virginia Pilot Association 2017-04-24

Superb service, will continue to use

Team ARC

Superb service is what ARC is all about. Thanks for your kind words!

5 /5
Jim Craig Craig plbg 2017-04-24

Always fasted friendly

Team ARC

Thanks for the stars, Jim! We appreciate you taking the time to review us.

5 /5
Aaron Glover 2017-04-24

Great customer service, super quick turn-around, superior product. Thanks!

Team ARC

Thanks for the high five Aaron! We appreciate your business.

5 /5
Kia Gilliam 2017-04-21

Tom McArtis and his team has always been friendly and very accommodating to meet the needs of our agency. Our print jobs are always accurate ! We highly recommend ARC and look forward to doing business with them for many years. Kia G.

Team ARC

Thanks a bunch Kia! We appreciate the recommendation and we, too, look forward to a long working relationship.

5 /5
Heidi 2017-04-21

Timely delivery and great service!

Team ARC

Thanks for the kudos, Heidi! We appreciate your business.

5 /5
Pierce S 2017-04-21

Always prompt, professional, and pleasurable to work with. We've used them for dozens of jobs and have never had an issue. My only complaint is that they don't send personalized confirmation emails—I'll often request that they have prints done by a certain time (sometimes on the same day!), and it'd be nice to get an acknowledgement that they'll be ready. Small thing, though, and again, we've never had an issue. They get the job done!

Team ARC

Thanks for the feedback, Pierce. Our best customers tell us what's good and what can be improved so we can do something about it! Thanks for the review!

5 /5
Jim Craig Craig plbg 2017-04-21

Always fasted friendly

Team ARC

We appreciate your business, Jim! Thanks for the review.

5 /5
Fanton concrete 2017-04-21

Service is excellent

Team ARC

Thanks! We appreciate your business and the positive review.

5 /5
Chesapeake Homes 2017-04-20

Service is great, always a pleasure doing business with ARC!!!

Team ARC

Always a pleasure doing business with you, as well. Thanks for the kind words!

5 /5
Mike Canonica 2017-04-20

The ARC team is easy to do business with, accommodating to my busy schedule, and has excellent communication and customer service. Mike C.

Team ARC

We're happy you chose ARC for your printing needs. Thanks for the positive review, Mike!

5 /5
Zach C 2017-04-20

Arc has been a great resource for us, they always delivered accurately and on time.

Team ARC

Thanks Zach! We appreciate your business and the positive review.

5 /5
Vince Huett 2017-04-20

Great service by great people that care about their customer and their customers needs.

Team ARC

Our customers are the heart of our business. Thanks for noticing and for the kind words, Vince!

5 /5
SheilaJohnson 2017-04-20

Awesome Job! Excellent in ensuring our print job was done right the first time.

Team ARC

Thanks for your business and for the positive feedback, Sheila!

5 /5
Dave Zurek 2017-04-20

Great friendly service

Team ARC

Thanks for the kudos, Derek!

5 /5
Chelsea edwards 2017-04-20

Always very welcoming, very fast and reliable , sams great , I can always count on her . Love ARC!

Team ARC

Thanks Chelsea! We're proud of our fast & reliable reputation and we appreciate your review.

5 /5
Jonathan Covington 2017-04-20

ARC is fantastic. They are able to quickly and expertly meet all of our printing needs. From full color to large prints, they do it all very well.

Team ARC

We love quickly and expertly meeting our customer's printing needs. Thanks for the kudos, Jonathan!

5 /5
Jimmy Winborn 2017-04-20

Very helpful and quick.

Team ARC

Thanks for the kudos Jimmy! We appreciate your positive feedback.

5 /5
Renew the Bay 2017-04-20

We are a small firm but are fortunate to have a lot of work . Arc provides great support for our printing needs...even when we make mistakes! The staff is great and very accommodating ... nice company to work with. T. Spruill

Team ARC

Thanks so much! We're happy to be able to support your company's printing needs.

5 /5
NSC Technologies 2017-04-20

ARC Document Solutions always provides outstanding and top-notch customer service to our team. Tom McArtis has always been friendly, flexible and accomodating to meet the demanding needs of our industry. We highly recommend ARC and look forward to a partnership for many years to come.

Team ARC

Top notch customer service is our priority. Thanks for noticing and we look forward to a long partnership as well!

5 /5
Shane 2017-04-20

ARC is my go to for keeping our field outfitted with the latest and greatest set of plans. The online file upload feature is fantastic and delivery times always exceed my expectations. Keep it up ARC Team!

Team ARC

Thanks for making ARC your go to for your printing needs! We appreciate your business and the trust you put in us.

5 /5
Travis McGovern 2017-04-20

Fast and reliable repro service. We frequently drop off complicated plan sets with special requests regarding addenda and organization of the printed set. ARC gets it right for us.

Team ARC

Thanks for letting ARC get it right for you, Travis! We appreciate your business and the positive feedback.

5 /5
Pat DeGrauwe (Provost Construction) 2017-04-20

Hands down, the best vendor I have ever done business with. They go above and beyond each and every time I place an order. Very competitive pricing for companies on a budget. My first and only choice for anything print related!

Team ARC

Thanks for making ARC your first and only choice for anything print related, Pat! We truly appreciate the trust you put in us.

5 /5
Ed Chapman 2017-04-20

ARC is the best, right on time always, very helpful, great people, very courteous . Thanks ARC !

Team ARC

Thank YOU, Ed! We appreciate your business and the kind words.

5 /5
BHI COMMERCIAL 2017-04-20

Friendly staff with great customer service , Plans are always ready when requested & at reasonable price.

Team ARC

Great customer service is a top priority for us. Thanks for the kudos!

5 /5
Simpson Builders Inc. 2017-04-20

Absolutely fantastic service. As in our world of custom home construction with "in and out of town customers", their expediency is tops!

Team ARC

Fantastic Service is what we're all about! Thanks for noticing and for your positive feedback.

5 /5
Veronica Liggon 2017-04-19

ARC Document Solutions did a good job with scanning and providing links for our drawings. The team was very responsive and efficient through the process.

Team ARC

Thank you for your kind comments. We will continue to earn your trust and your business.

5 /5
Rob 2017-04-19

Vlad and his team were extremely responsive and worked around our schedule and unusual requirements to get the job done on time and under budget. Great Job!

Team ARC

Thank you Rob. Such comments like this makes our job very rewarding.

4 /5
Norfolk Airport Authority 2017-04-19

The ARC team did a good job of digitizing all our construction document plans that dated back to 1971. This will help the Airport preserve the drawings and create better access to the drawings for the various departments.

Team ARC

Glad we could be of assistance! We appreciate your positive feedback.

5 /5
Candace M 2017-04-19

Arc provided an excellent product in a timely manner. I will use them again.

Team ARC

Thanks Candace! We look forward to working with you again.

5 /5
Jessica Gray 2017-04-19

Vlad and the team at ARC Document Solutions are great to work with. Their work is always spot on and the turn around time is lightening fast!

Team ARC

Thanks Jessica! You're great to work with too and we appreciate your positive feedback.

5 /5
Rachel 2017-04-19

Good quality, fast delivery and friendly service.

Team ARC

Thanks for the shout out Rachel! We appreciate your business and positive feedback.

5 /5
Trevor Goins 2017-04-19

Very reliable service!

Team ARC

Reliability is what we're all about! Thanks for the kudos Trevor.

5 /5
Ashley Mars 2017-04-19

The staff at ARC is very friendly and knowledgeable, their turnaround time is speedy and their work is impeccable!

Team ARC

Thanks Ashley! We appreciate your business and the pat on the back.

Customer Service Inquiry for Virginia Beach

Request Pickup for Virginia Beach

Send Feedback to Virginia Beach

Equipment and Supplies Inquiry for Virginia Beach

Place a Service Call to Virginia Beach

MPS Order - Virginia Beach

This ordering system is intended for use by existing ARC equipment users. If you are not yet a client or do not have a login, you can use our general equipment and supplies form.

CLOSE FORM

Upload a file to Virginia Beach

This form supports a maximum of 50 MB per submission.
You can repeat submissions or contact us for larger file transfers.