When was the last time you looked at the real cost of printing for your company? If you’re like many busy enterprise professionals, your answer probably falls somewhere on the spectrum between “it’s been a while” and “never.”
Print costs are an overlooked expense at many organizations. Even those who practice due diligence in researching the lowest-cost printers and running a cost-benefit analysis rarely take into account the real, hidden costs of ongoing use.
The average company spends 1 to 3 percent of its revenue on printing and its related costs. After seeing the harsh truth of uncontrolled print costs, more and more of today’s leaders seek a Managed Print Services (MPS) agreement to reduce print costs and see immediate savings.
The term Managed Print Services has been used for years, but these contracts have typically benefited manufacturers and dealers while locking customers into equipment choices and lease terms that don’t align with their needs.
Most manufacturer agreements substantially inhibit your options, control, and efficiency. Their profits are dependent upon selling you as much of their equipment as possible, tying you into long leases that extend well beyond the planned obsolescence of the machine. Ultimately, it’s in their best interest to increase your print output, not decrease it.
A well-built print service agreement with a trusted third-party vendor, on the other hand, can lead to drastic reductions in your print spend by guiding these commonly recognized factors:
Get all of your equipment, service, and supplies from a single vendor. One vendor = One invoice = One happy accounting team.
If you have four or fewer employees for every printer, MPS can significantly improve that ratio. A higher employee-to-machine ratio means fewer printers and lower costs.
Eliminate unnecessary costs and generate predictable monthly expenses with ARC’s MPS software, Abacus and unified, single-network printer fleets.
You can’t budget for expenses that you don’t know exist. With Abacus, you’ll see all of your printing costs in one simple, easy to use report so you can find and eliminate the hidden and unnecessary expenses that hurt your bottom line.
With ARC Managed Print Services, your operating expenses and capital expenditures scale as your needs change.
ARC’s all-inclusive MPS services mean you don’t spend time administering invoices, ordering supplies, or making service requests.
Optimized printer fleets, modern equipment, and new user behavior dramatically reduce energy costs, printing waste, and your environmental footprint.
ARC’s Managed Print Services are structured around our customers’ needs and don’t include the conflicts of interest that arise from contracts with dealers and producers. By remaining unattached to manufacturers, we can offer flexible contracts and focus on the best equipment and solutions for your needs.
Our process is designed to reduce your spending while increasing your productivity and efficiency by implementing three steps:
Our comprehensive evaluation of your existing equipment, processes, and usage provides the foundation for your new streamlined, cost-effective infrastructure. Utilizing our proprietary discovery and analysis software, we’ll identify disparities in processes and use across departments, evaluate your needs, and identify opportunities to eliminate or deploy machines more appropriately.
Our experts can also identify process improvements relating to digitizing documents, off-site printing options, and batch processing potential to reduce costs and labor.
With a right-sized printer fleet, streamlined processes, and cutting-edge printer activity tracking technology, firms experience a company-wide boost in efficiency.
ARC’s experts identify avenues to simplify your processes while stretching your budget, such as adopting a production-focused approach to printing that outsources some of your print jobs, as opposed to a convenience-based approach that lacks clear parameters.
Equipment standardization with expert training and implementation may also add value, leading to reductions in training downtime and supply costs while increasing the hours your IT team can spend on the projects that matter to your business.
If technology isn’t saving you time and money, what’s the point? For many MPS providers, the goal is uninspired and unsurprising: to make them money.
ARC’s MPS works for you, providing you with flexible contracts, scalable costs, professional expertise, and a singular goal: to save you money and make running your business easier.
With a higher employee-to-printer ratio and equipment that is tailored uniquely to your business’ needs, employees spend less time doing the work of a printer and focus on revenue-generating projects. Meanwhile, reductions in energy consumption and printer supplies coupled with a predictable and scalable monthly expense give you greater access to more of your budget.
As the nation’s largest independent distributor of multi-function printers, ARC has partnered with HP to offer the most advanced printers available, benefiting your business in several ways.
ARC’s reputation as an expert in handling documents and reducing costs for AEC professionals is just one of the many reasons that 7000 companies have trusted ARC to implement MPS solutions for their construction documents and business printing needs.
ARC helps HOK consolidate costs and drive efficiency by taking control of their printing.
The amount of money we’re saving is eye opening, to say the least. We’re now able to put that money back into the company for important things like hardware and software to support our IT infrastructure.
Thank you, Craig. We truly appreciate all of your hard work that you and your team has put into this :)
I drive an additional 15 miles to use the ARC on Westwood Ave because Vernon and the staff provide me with excellent service with a positive and professional attitude. Bill
Excellent customer service and great quality product.
Our company has been working with Brenda and the team at Arc for over 10 years. They have always been extremely professional, very helpful in problem solving issues with printing, and they are always so prompt with their turn around times. Most of all, they are so friendly and enjoyable to work with.
My engineering firm uses ARC for all our printing needs. Jack and his team are prompt and respond well to special orders. When we have a large printing order, they work with ahead of time for scheduling. We\'re always happy with their service.
Dan is the best, thank you for everything!
We love working with everyone at ARC! They are always very responsive, with timely delivery and quality work. Thanks for all you do to help with our printing needs!
We are, and were on the prior call, very satisfied with Jim’s service, knowledge, professionalism, and cleanliness.
It is always a pleasure to do business with Janice and Daisy at ARC. They set an example in courtesy and professionalism.
I worked with Laura and she was AMAZING! And the turnaround time was super quick!!! Thanks so much Laura and Arc!
Janice and Daisy with ARC ALWAYS go over and beyond to be accommodating with any and all printing services. I have utilized their services for the company that I work for and personal projects through the years. They\'re the best!
The work done by ARC is outstanding! Everything is done in an efficient and timely manner! Great personnel!
One of my favorite places of business to visit - always excellent customer service by Janice and Daisy.
Jorge is the RICOH wizard! He explained what the issue was and what his next steps in solving the problem.
WONDERFUL SERVICE BY WONDERFUL PEOPLE. I\'VE DRIVEN AN HOUR EACH TIME TO PICK UP MY PLANS FOR OVER 20 YRS NOW. THAT SHOULD SAY EVERYTHING. :)
ARC has given me great service, especially Adam who I have known for the past 25 years. GREAT JOB ALL!
Mr. Jamei Masterton, Thank You for the timely professional services you have being providing me.
We had a crazy few weeks trying to get a couple big binders out the door. Lots of last minute changes. Last week especially, Kenya did such an excellent job carefully managing the versions and checking and re-checking what we had sent. No way we could have had that attention to detail if we had tried to do this work in-house. Kenya was essential to our success.
Great communication and responses from both Afred and Dave. Received my orders on time and right.
Jeff, The people you have working at the Portland location have always been extremely fast. We joke here in our office that they are sitting there waiting for our email. Sometimes it feels they are here as soon as we push send. GREAT JOB!
I always get my orders before I need them at the Ontario location! Alfred, Dave and Kellie provide top notch service!
I would like to say I really appreciate your team. Whether it is you being a one man show or a team effort from your shop. Any time I make a request with multiple plans in the email and etc. There has not ever been a mistake with the request. That is rare. People usually working to fast, overloaded, whatever…I have never not received exactly what I am looking for. If there was a mistake I understand because we do make mistakes. However to this point for me, your t...
Malcom and Robert – and I am quite sure ALL your staff – have been SO helpful to us! You have met every deadline, had tight turn around, and have gone above and beyond to make sure our clients get the documents they need from us. You guys have made us look good to our clients in tense situations. Thank you for all the help and support from you and your team.
ARC provides continuously thorough and timely service. I know when I use ARC I don\'t have to worry about quality control, because they take great pride in what they do.
I wanted to let you know that I had a last minute job for Lori at the Indianapolis ARC location and she was fantastic! She turned it around in less than 24 hours. She was professional and diligent and I really appreciated her efforts because I know she had other jobs to do as well. I thought you should know that you have a rockstar employee! Thank you for the great customer service!
Janice and Daisy have super attention to detail - can count on them to get the work out on time and professionally.
Great staff always freindly and have items ready on time!
I get my art printed by Dan at ARC frequently and would never go anywhere else! Exceptional customer service, fast printing, and great pricing. Thank you for everything you do!
Been working with you guys since well before the Valley Rd location. Dan has always been the best. On time, helpful in every regard, including file transfers, always coming up with solutions. Couldn\'t ask for more