When was the last time you looked at the real cost of printing for your company? If you’re like many busy enterprise professionals, your answer probably falls somewhere on the spectrum between “it’s been a while” and “never.”
Print costs are an overlooked expense at many organizations. Even those who practice due diligence in researching the lowest-cost printers and running a cost-benefit analysis rarely take into account the real, hidden costs of ongoing use.
The average company spends 1 to 3 percent of its revenue on printing and its related costs. After seeing the harsh truth of uncontrolled print costs, more and more of today’s leaders seek a Managed Print Services (MPS) agreement to reduce print costs and see immediate savings.
The term Managed Print Services has been used for years, but these contracts have typically benefited manufacturers and dealers while locking customers into equipment choices and lease terms that don’t align with their needs.
Most manufacturer agreements substantially inhibit your options, control, and efficiency. Their profits are dependent upon selling you as much of their equipment as possible, tying you into long leases that extend well beyond the planned obsolescence of the machine. Ultimately, it’s in their best interest to increase your print output, not decrease it.
A well-built print service agreement with a trusted third-party vendor, on the other hand, can lead to drastic reductions in your print spend by guiding these commonly recognized factors:
Get all of your equipment, service, and supplies from a single vendor. One vendor = One invoice = One happy accounting team.
If you have four or fewer employees for every printer, MPS can significantly improve that ratio. A higher employee-to-machine ratio means fewer printers and lower costs.
Eliminate unnecessary costs and generate predictable monthly expenses with ARC’s MPS software, Abacus and unified, single-network printer fleets.
You can’t budget for expenses that you don’t know exist. With Abacus, you’ll see all of your printing costs in one simple, easy to use report so you can find and eliminate the hidden and unnecessary expenses that hurt your bottom line.
With ARC Managed Print Services, your operating expenses and capital expenditures scale as your needs change.
ARC’s all-inclusive MPS services mean you don’t spend time administering invoices, ordering supplies, or making service requests.
Optimized printer fleets, modern equipment, and new user behavior dramatically reduce energy costs, printing waste, and your environmental footprint.
ARC’s Managed Print Services are structured around our customers’ needs and don’t include the conflicts of interest that arise from contracts with dealers and producers. By remaining unattached to manufacturers, we can offer flexible contracts and focus on the best equipment and solutions for your needs.
Our process is designed to reduce your spending while increasing your productivity and efficiency by implementing three steps:
Our comprehensive evaluation of your existing equipment, processes, and usage provides the foundation for your new streamlined, cost-effective infrastructure. Utilizing our proprietary discovery and analysis software, we’ll identify disparities in processes and use across departments, evaluate your needs, and identify opportunities to eliminate or deploy machines more appropriately.
Our experts can also identify process improvements relating to digitizing documents, off-site printing options, and batch processing potential to reduce costs and labor.
With a right-sized printer fleet, streamlined processes, and cutting-edge printer activity tracking technology, firms experience a company-wide boost in efficiency.
ARC’s experts identify avenues to simplify your processes while stretching your budget, such as adopting a production-focused approach to printing that outsources some of your print jobs, as opposed to a convenience-based approach that lacks clear parameters.
Equipment standardization with expert training and implementation may also add value, leading to reductions in training downtime and supply costs while increasing the hours your IT team can spend on the projects that matter to your business.
If technology isn’t saving you time and money, what’s the point? For many MPS providers, the goal is uninspired and unsurprising: to make them money.
ARC’s MPS works for you, providing you with flexible contracts, scalable costs, professional expertise, and a singular goal: to save you money and make running your business easier.
With a higher employee-to-printer ratio and equipment that is tailored uniquely to your business’ needs, employees spend less time doing the work of a printer and focus on revenue-generating projects. Meanwhile, reductions in energy consumption and printer supplies coupled with a predictable and scalable monthly expense give you greater access to more of your budget.
As the nation’s largest independent distributor of multi-function printers, ARC has partnered with HP to offer the most advanced printers available, benefiting your business in several ways.
ARC’s reputation as an expert in handling documents and reducing costs for AEC professionals is just one of the many reasons that 7000 companies have trusted ARC to implement MPS solutions for their construction documents and business printing needs.
ARC helps HOK consolidate costs and drive efficiency by taking control of their printing.
The amount of money we’re saving is eye opening, to say the least. We’re now able to put that money back into the company for important things like hardware and software to support our IT infrastructure.
Mary Ellen is great and always very responsive.
Never been disappointed in ARC! They are wonderful to work with, quick to turn around projects, and always quality-driven. Thank you!
The staff at the Farmington office is great to work here. I have used them for over 4 decades and will continue to do so.
ARC San Carlos is great!!! my go to for prints! Scott and his team are the BEST!
Phil and Katie always deliver the quality and speedy service. I wouldn\'t go anywhere else.
Phillip is very efficient and gets my prints without a long response time.
Always receive excellent customer service here.
ARC and the team are the definition of exceptional. Scott, Linda, Steve, Rudy always take care of all our printing needs.
Always taken good care of our needs.
Always fast & courteous!
Great service. Quality printing.
Very special archival letters copied. Did a wonderful and timely job! I highly recommend!
Phil and Katie always deliver the quality and speedy service. I wouldn\'t go anywhere else!
Excellent working with Linda, Steve, Rudy and boss Scott.
Philip always does a GREAT job on my prints!
Mary Ellen is the best. Five stars. Always gets it done correctly.
I send plans to my contractor all the time, and they always have them ready to go at a fair price.
We love ARC. The whole team is always so warm, helpful, and accommodating, not to mention brilliant. Always make us and our drawings look good!
Very helpful & friendly. Good people.
Steve, Linda and Rudy are the best! Always on top of the situation.
I think ARC does a fantastic job providing service on a very timely manner, and Andy and Jeanne are very friendly!
Wonderful customer service and orders are always ready on time... and Dodger fans!
I have had the great pleasure of using ARC since 2006. Love, love, love the excellent service - to say \"above and beyond\" is an understatement.
Wonderful, kindly people who will drop everything to do my small jobs while I wait. Consistent, high-quality work printing my hand-drawn drawings. Strongly recommend.
Managed Print Services (MPS) was originally created as a product for businesses to acquire easy access to and only pay for the prints used, which was very beneficial to companies large and small. Since then it has developed into copiers on non-cancellable lease contracts and service contracts which is fundamentally different than what “MPS” was intended for.
The purpose of MPS is to offer easy access to the prints a business needs to operate day to day. A true MPS solution will provide rental-based contracts to support a company’s requirement of these service costs falling to the operating expense line of the P&L.
A true MPS solution will be service-based, allowing expenses to be used as an operating expense on the P&L. This type of solution will offer flexibility to adapt equipment and printing needs as your company changes over time using a rental-based contract.
Selecting a true MPS provider is harder than it seems as most copier dealers offer non-cancellable lease contracts for the print equipment selected. When interviewing MPS service providers always request that any solution contain cancellation for convenience language to protect your company for future business needs.
True MPS providers will offer rental based contracts that will qualify for use as an operating expense on your P&L, this combined with a service model that matches your office locations will narrow down the list of companies to interview for a solution.
True MPS providers will offer a variety of service coverage options for you, the primary thing to ask is if the service will be directly managed by the MPS company or will it be subcontracted to other servicing companies.